Abhijeet Bhattacharya — Business Development Executive
Dynamic Customer Success leader with over 12 years of experience in SaaS, specializing in account & project management, client & revenue retention, and client engagement. Proven track record of driving customer satisfaction and loyalty through effective upsell and cross-sell strategies, resulting in increased revenue and long-term partnerships. Proficient in Salesforce, utilizing data-driven insights to optimize customer journeys and ensure successful outcomes. Adept at managing cross-functional teams to reduce escalations and enhance service delivery. Strong communicator with a passion for aligning client needs with business solutions, delivering ROI-focused results, and fostering sustainable growth in competitive markets.
Stackforce AI infers this person is a SaaS Customer Success expert with a strong focus on account management and client retention.
Location: Bengaluru, Karnataka, India
Experience: 14 yrs 9 mos
Skills
- Customer Success
- Account Management
- Customer Engagement
Career Highlights
- Over 12 years of SaaS experience driving customer success.
- Proven track record in upsell and cross-sell strategies.
- Expert in Salesforce for optimizing customer journeys.
Work Experience
Progress ShareFile
Manager Inside Sales (1 yr 5 mos)
DBSync
Customer Success Lead (4 yrs 9 mos)
Mediaqart
Account Manager (2 yrs 11 mos)
Yalamanchili Software Exports Ltd
Account Manager (10 mos)
Ran Chemicals Pvt Ltd
Account Manager (4 yrs 10 mos)
Education
Master of Business Administration (MBA) at Nagpur University
Bachelor of Business Administration (B.B.A.) at Nagpur University
HSSC at Kendriya Vidyalaya