Jul 2023 – Feb 2025 · 1 yr 7 mos

• Abhishek led Government Affairs and Public Policy for GPay and Google's India Fintech portfolio.
• Manage relationships with key regulatory bodies including RBI, NPCI, DFS, SEBI, and MeitY.
• Drive strategic policy dialogue and shape policy campaigns to navigate the complex fintech landscape.
• Advocate for Google’s interests in the fintech sector, ensuring alignment with regulatory frameworks

Aug 2022 – Jul 2023 · 11 mos · Gurugram, Haryana, India

• In my role at Amazon Pay, I spearheaded regulatory and government relations, focusing on digital inclusion and fintech advocacy. I collaborated with industry associations and trade bodies to represent Amazon's interests, while also engaging with government officials to amplify our impact. My efforts included designing advocacy campaigns and scouting partnership opportunities to strengthen Amazon Pay's position in the market.

Dec 2018 – Aug 2022 · 3 yrs 8 mos · Gurugram, Haryana, India

• In my role at Meta, I spearheaded public policy initiatives for Fintech and E-Commerce in India, focusing on creating a user-centric digital economy. I successfully launched innovative payment products and built strong relationships with key stakeholders to advocate for supportive policies. My efforts contributed to shaping the dialogue around technology and commerce in the region.

May 2017 – Nov 2018 · 1 yr 6 mos · Gurgaon, India

• I led the Payments and Fintech practice at PwC India, driving impactful initiatives for various stakeholders.
• Advised the Government of India on the National Digital Payments Mission, enhancing policy and regulatory frameworks.
• Designed fintech strategies for SMEs, identifying alternative lending solutions to boost financial inclusion.
• Developed go-to-market strategies for leading financial products, facilitating market entry for key clients.

Jun 2016 – May 2017 · 11 mos · New Delhi Area, India

• I have effectively driven digital transformation initiatives, focusing on innovative payment solutions for various clients.
• Developed and implemented a digital innovation plan for a bank, introducing mobile banking and biometric ATMs.
• Designed a comprehensive payments policy for a government utility company, aligning with financial inclusion objectives.
• Integrated technology solutions for a leading NBFC, enhancing loan management and reducing turnaround time for disbursements.

Oct 2013 – May 2016 · 2 yrs 7 mos · New Delhi

• I played a pivotal role in advising on financial inclusion policies and implementing innovative solutions.
• Designed a financial literacy center in Mumbai’s urban slum, enhancing access to mobile money for underserved communities.
• Implemented a Master Trainer Financial literacy model for a leading MFI in South India, promoting financial education.
• Provided technical advisory to state cooperative banks, developing operational procedures for RuPay KCC and mobile banking.

May 2010 – Sep 2013 · 3 yrs 4 mos · Papua New Guinea

• I was instrumental in driving financial inclusion initiatives at MicroSave, focusing on product development and client advisory.
• Led ethnographic research to understand low-income clients' financial behaviors, enhancing service delivery.
• Acted as a resident advisor for a Bill and Melinda Gates Foundation project, developing agent networks in India.
• Managed strategic business planning for SMEs in Papua New Guinea, aligning them with Exxon Mobil’s LNG project.

May 2008 – Apr 2010 · 1 yr 11 mos · India

• I excelled in managing microfinance portfolios and driving business development initiatives.
• Conducted comprehensive assessments of SMEs, including sensitivity and ratio analyses to identify credit needs.
• Oversaw post-disbursement monitoring, ensuring client satisfaction and portfolio health.
• Developed strong relationships with clients, contributing to a robust business growth strategy in the region.

May 2007 – Jul 2007 · 2 mos · New Delhi Area, India

• I played a pivotal role in developing a Strategic Business Plan for a new healthcare product, focusing on market potential and strategic positioning.
• Conducted extensive market research across six pilot districts to inform product development and marketing strategies.
• Developed a channel management strategy to facilitate product expansion and establish a robust distribution network.
• Analyzed competitors to benchmark product features and pricing, ensuring competitive advantage in the market.

May 2005 – Apr 2006 · 11 mos · Bihar

• As a Program Manager at Vaishali Samaj Kalyan Sansthan, I focused on advancing financial inclusion through community engagement and education. My role involved conducting workshops and training sessions, while also managing project budgets to ensure effective resource allocation. I actively promoted awareness of financial literacy and health issues among target groups, contributing to the NGO's mission of empowering underserved communities in North Bihar.