ADITI SHARMA — Customer Success Manager
SaaS Sales and Customer Success professional with 8+ years of experience driving revenue growth, customer retention, and account expansion. Skilled in managing the full customer lifecycle—from onboarding to renewal—while improving satisfaction, reducing churn, and driving product adoption. Proven ability to build strong client relationships and deliver measurable business outcomes in fast-paced SaaS environments.
Stackforce AI infers this person is a SaaS Customer Success expert with a strong focus on client retention and account management.
Location: Gurugram, Haryana, India
Experience: 7 yrs 3 mos
Skills
- Customer Success
- Saas Sales
- Customer Retention
- Account Management
Career Highlights
- 8+ years of SaaS Sales and Customer Success experience.
- Proven track record in customer retention and account expansion.
- Expert in managing full customer lifecycle from onboarding to renewal.
Work Experience
Adobe
Customer Success Manager II (1 yr 11 mos)
Gartner
Account Executive (8 mos)
Better
Customer Success Manager (2 yrs 2 mos)
Graphy
Consultant- Inside Sales & Global Customer Success (7 mos)
SEA Group Germany
Business Development Manager (11 mos)
UberEats
Inside Sales Representative (1 yr)
Growth Hackers Digital
Summer Intern (2 mos)
Education
Master of Business Administration (MBA) at Christ University, Bangalore
Bachelor of Arts (Hons.) at Panjab University, Chandigarh
High School at DAV PUBLIC SCHOOL, Sector - 14 Faridabad
