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Ajay kumar

Head of Design

Gurugram, Haryana, India10 yrs 2 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Over 10 years of experience in product design.
  • Expert in transforming complex workflows into intuitive experiences.
  • Strong leadership in mentoring design teams.
Stackforce AI infers this person is a Fintech Product Design Leader with extensive experience in user experience and design strategy.

Contact

Skills

Core Skills

Design LeadershipProduct StrategyUser Experience DesignInteraction DesignProduct DesignBiomedical Device DesignProduct Ideation

Other Skills

Product design and design managementInternet of Things (IoT)BixbyChatbot DesignMultiplayer GamesBixby KeyboardUX ResearchGrowth StrategiesMobile ExperiencesDesktop ExperienceENTDesign ProductionNew Product RolloutUser-centered DesignUser Interface Design

About

I am a Product Design Leader with over 10+ years of experience building and scaling consumer products across fintech and platform ecosystems. I currently work as Associate Director of Design at MobiKwik, where I lead end-to-end design strategy and execution for high-impact lending and payments experiences used by millions of users. My role sits at the intersection of design strategy, user experience, and system thinking. I focus on transforming complex financial workflows into intuitive, trustworthy journeys while driving measurable business outcomes across acquisition, activation, retention, and monetisation. I lead and mentor a growing design team and partner closely with Product, Engineering, Marketing, and Business leadership to shape roadmaps, prioritise initiatives, and scale design quality across platforms and touchpoints. Previously, I have worked with organisations such as Samsung R&D, Hike Messenger, and Paytm, gaining experience across consumer fintech, payments, conversational interfaces, and connected ecosystems.

Experience

10 yrs 2 mos
Total Experience
2 yrs 6 mos
Average Tenure
4 yrs 5 mos
Current Experience

Mobikwik

Associate Director, Design

Jan 2022Present · 4 yrs 5 mos · Gurugram, Haryana, India · On-site

  • leading the design strategy and execution for the lending vertical as my primary focus. I am responsible for crafting user-centric experiences that drive growth, boost engagement, and align with business goals, all while contributing to MobiKwik’s broader design vision and fostering innovation across the platform.
Product design and design managementDesign LeadershipProduct Strategy

Samsung india

Senior Designer

Dec 2019Dec 2021 · 2 yrs · Bengaluru, Karnataka, India · On-site

  • At Samsung R&D Bangalore, I focused on improving the Bixby chatbot experience for Samsung devices by designing user-friendly interactions that enhanced its functionality and accessibility. I also contributed to key IoT projects, working on the seamless integration to deliver a connected and cohesive user experience. My work aimed at driving innovation and increasing user engagement through thoughtful, impactful design.
Internet of Things (IoT)BixbyChatbot DesignMultiplayer GamesBixby KeyboardUser Experience Design+1

Hike messenger

Product Designer

Sep 2017Nov 2019 · 2 yrs 2 mos · New Delhi Area, India · On-site

  • I have been part of the growth team to look after app-wide features, UX enhancement to improve the app performance and users engagement.
Interaction DesignUX ResearchGrowth StrategiesUser Experience DesignProduct Strategy

Paytm

UX Designer

Jan 2016Aug 2017 · 1 yr 7 mos · Noida Area, India · On-site

  • Worked on help discovering and leveraging customer insights to create a better payment experience, responsible for moderating weekly 
in-person, user research and outputs. Have completed several projects: Marketplace - Consumer Web + App, Secure Login and payment for mobile banking, Pay with Paytm - Bus ticket booking, Paytm QR Code - Accept Payment
Interaction DesignUX ResearchMobile ExperiencesDesktop ExperienceUser Experience DesignProduct Strategy

Innaccel

Product Design Intern

Jan 2015Jul 2015 · 6 mos · Bengaluru, Karnataka, India · On-site

  • Designed a Low cost efficient Medical device for Middle ear infections that can be used by doctors in clinical procedures. The project followed the Biodesign process developed by Stanford University to develop the device.
Product DesignBiomedical Device DesignUX ResearchENT

Carborundum universal limited

Product Design Intern

Apr 2013Jun 2013 · 2 mos · Hosur Area, India · On-site

  • The project titled was ''Ideation of a range of products in Alumina ceramics which have religious, cultural and spiritual significance'' for a website OnlinePrasad.com
Product DesignProduct IdeationDesign ProductionUX ResearchNew Product Rollout

Education

National Institute of Design

Bachelor's degree — Industrial and Product Design

Jun 2011Jan 2016

Pforzheim University

Student exchnage program — Industrial and Product Design

Jan 2014Jan 2014

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