Ajeetha Gopal

Product Manager

Bengaluru, Karnataka, India8 yrs 8 mos experience
Highly StableAI Enabled

Key Highlights

  • Built and scaled operations at Stripe India.
  • Led Trust & Safety programs at Meta across APAC.
  • Expert in high-ambiguity, high-stakes environments.
Stackforce AI infers this person is a Fintech and Social Media operations expert with a focus on Trust & Safety.

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Skills

Core Skills

Program ManagementOperations ManagementProject ManagementTrust And SafetySupply Chain OperationsData Analysis

Other Skills

Team ManagementNotion AIZapierJiraConfluenceTableauLearning Management SystemsSalesforce.comSlackClaude SkillsChatGPTReportingData AnnotationStakeholder ManagementAsana

About

Operator. Builder. Problem-solver. I build and scale high-impact operations at the intersection of product, policy and people. From being an early operator at Stripe India to leading Trust & Safety programs at Meta across APAC, I’ve taken teams, processes and projects from 0 → 1 and beyond across payments, platform integrity, trust & safety and AI systems. I’ve hired and led teams, built operational playbooks, improved quality at scale, worked closely with product, engineering and policy to launch and safeguard global products. I do my best work in high-ambiguity, high-stakes environments where execution and judgment matter. If you’re solving hard problems in product ops, Trust & Safety or AI let’s talk.

Experience

8 yrs 8 mos
Total Experience
2 yrs 2 mos
Average Tenure
--
Current Experience

Stripe

2 roles

Manager - Product operations

Promoted

Oct 2023Sep 2025 · 1 yr 11 mos

  • One of the early operations hires in India; built and scaled product operations from the ground up, including hiring, onboarding, and training managers and teams.
  • Led operations across Payments, Connect, Terminal, and BaaS products helping teams scale effectively.
  • Managed card issuing operations, including BIN setup, lifecycle management, and integrations with Visa and Mastercard.
  • Drove technical enablement and tooling for the org, improving workflows, system adoption, and overall efficiency.
  • Managed teams, focusing on performance, coaching, and team development.
  • Set up and tracked KPIs, SLAs, and quality metrics, improving performance and operational efficiency.
  • Owned escalation workflows, resolving high-impact issues and feeding insights back into product and ops improvements.
  • Led new business workflow transitions and managed workforce planning to ensure the right coverage and team capacity.
  • Built dashboards and reporting (Tableau, Google Sheets) and ran WBR/MBR reviews to support decision-making.
  • Designed and rolled out training programs and LMS systems, helping onboard new hires and standardize knowledge.
  • Worked closely with product, engineering, and stakeholders across EMEA and US time zones to run global operations.
  • Used tools like Asana, Salesforce, Jira, Confluence, Slack, Looker, Tableau, SQL and Medallia to manage workflows, reporting, and team processes.
Team ManagementNotion AIZapierProgram ManagementJiraConfluence+7

Operations

May 2022Jan 2024 · 1 yr 8 mos

Career break

Caregiving

Jan 2021May 2022 · 1 yr 4 mos

  • Primary care giver to my father.
  • https://makingindiastrokeaware.com/

Meta

Project Manager - Global operations

Aug 2019Dec 2020 · 1 yr 4 mos · Dublin

  • Led high-risk, high-impact global programs across Trust & Safety, platform integrity, and policy operations for products including Instagram, Messenger Kids, Facebook, and Marketplace
  • Served as APAC regional quality lead, managing vendor operations and ensuring enforcement quality across safety, abuse/risk- policy workflows.
  • Partnered with product, policy, and engineering teams to design and launch safety features, policy frameworks, and enforcement systems.
  • Contributed to ML training data pipelines, supporting model improvement for Indian languages.
  • Drove initiatives supporting platform integrity and user safety, including launches such as Instagram Reels, Messenger Kids policies, Facebook Locked Profiles, and COVID-related safety interventions.
Trust and SafetyProject ManagementData AnnotationOperations ManagementStakeholder ManagementAsana+5

Target

3 roles

Retail Analyst - Guest Fulfillment

Promoted

Oct 2018Jan 2019 · 3 mos

  • Managed last mile deliveries between Target distribution centres and Customers.
  • Worked on Target's accelerator program.
  • Collaborated with cross-functional teams to optimize delivery processes.
Data AnalysisConsumer BehaviorSupply Chain OperationsMerchandise PlanningTrend Forecasting

Inventory Analyst - FMCG| Supply chain

Sep 2017Oct 2018 · 1 yr 1 mo

  • Focus - supply chain forecasting for all Target stores ensuring timely delivery of SKUs.
  • Impact - improve supply chain efficiency and reduce costs across multiple nodes.

Merchandise Planning Analyst - FMCG

May 2016Sep 2017 · 1 yr 4 mos

  • Curated Target deals of the day to drive sales and customer engagement.
  • Planned merchandise assortments for BFCM and retail seasons based on customer purchase patterns.
  • Analyzed target customer data to optimize merchandising strategies for deal days.

Tanishq jewels inc

Marketing Intern

Apr 2015May 2015 · 1 mo

  • Studied the gold and diamond landscape in India.
  • Conducted correlational studies on purchase behaviours of gold.
  • Primary market research on Customer loyalty and retention of high value customers.

Pepsico

Marketing Intern

May 2014Jul 2014 · 2 mos

  • Worked with the distribution network of PepsiCo understanding multiple distribution channels.
  • Scoped projects to make pepsi co hyperlocal ready in tier 2 cities.

Education

Christ University, Bangalore

Master's degree

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