Jan 2019 – Dec 2021 · 2 yrs 11 mos · Redwood Shores, CA

• Audit Planning and Management:
• Managed planning, execution, and reporting ongoing technology, security, privacy, and operations audits to assess Oracle’s risk exposure and mitigation posture. Audits utilize frameworks such as NIST, CIS20, CCM, and COSO to assess alignment with policies, regulations, and industry standards.
• Responsible for planning and tracking coverage of privacy risks in audits over a 2-year planning cycle. Own the privacy audit program across global Oracle entities to assess the adequacy and completeness of Oracle’s compliance with global privacy regulations, including GDPR and CCPA.
• Audit Tools Implementation:
• Led the transformation of Oracle's internal audit function, including implementing ML-based advanced analytics and expenses classification tools to accelerate and improve audit planning and execution efficacy.
• Developed a plan and managed the design and implementation of internal audit management tools to automate audit issue follow-up and communication with business stakeholders.
• People Management:
• Mentor audit staff on developing their careers and delivering value in audits by focusing on insight development that complements audit findings.
• Develop skill matrix, contribute to hiring decisions, and conduct candidate interviews.
• Set up goals for audit staff and conduct performance evaluations.

Jan 2015 – Nov 2017 · 2 yrs 10 mos · San Francisco Bay Area

• Winner of two global awards for outstanding performance
• Led global process and operational reviews to identify areas of improvement and compliance with Oracle policies, review performance vs. industry benchmarks and drive strategic initiatives aligned with corporate goals and strategy
• Identified additional $100M+ in annual recognized revenue by accelerating provisioning of cloud subscriptions
• Identified over $10M in annual cost savings by rationalizing spare parts manufacturing for obsolete hardware products
• Liaised with senior leadership to take remediation initiatives to closure
• Facilitated leadership discussions to identify remediation plans for audit findings
• Served as expert on Asia Pacific region operational risks
• Developed and implemented analytics framework for the internal audit group
• Managed audit teams and top tier SMEs to execute audits in 7 countries globally
• Developed executive reporting catered to the compliance committee

Nov 2017 – Jan 2019 · 1 yr 2 mos · San Francisco, California

• At Bank of the West, I am a member of the internal consulting group. My work centers on solving the most important, high value, strategic and operational challenges for the bank in line with transformation goals established by the CEO.
• Work directly with and serve as a trusted adviser to senior executives on achieving long term transformation at the bank to accelerate change.
• Led strategic, organizational and continuous improvement engagements for Bank senior and executive leadership. The focus is on execution of recommended actions that activates industry-leading employee experience, best in class customer experience and profitable growth.
• Led and managed transformation of the Wealth Management division's incentive compensation program through org and operations transformation programs focused on enabling timely and accurate incentive payouts to field sales staff while boosting Return of Equity.
• Identified $10M in annual OpEx savings through org restructuring and operating model redesigns across back office and middle office functions.
• Managed transformation of the Equipment Finance Division's operating model to enhance process efficiency (20% gain) and deal flow (30% gain)
• Led end to end transformation of the HR organization to align with the strategic direction of the bank. Developed and provided oversight to implement HR operating model focused on employee engagement, continuous employee development and talent retention.
• Decreased Contact Center OpEx by over $3M over 3 years while improving SLAs by implementing a LEAN contact center operating model.
• Improved branch operating capacity by over 12,000 hours annually by implementing a LEAN, customer focused self-service operating model allowing branch staff to focus on sales.
• Guided executives in developing business cases for projects requiring CapEx spending.
• Designed next generation operating models at the bank utilizing Robotic Process Automation and Artificial Intelligence technologies.

Jul 2013 – Jan 2015 · 1 yr 6 mos · Greater Pittsburgh Area

• My experience at Deloitte includes redesign and alignment of business processes with corporate strategy and regulatory requirements, development of shared services strategy and development of digital disruption strategies catering CXOs.
• Some key projects:
• 1. Successfully guided the client to exit sanctions imposed by the Centers for Medicare and Medicaid Services (CMS), adding $1billion to the client’s annual revenues
• 2. Led the delivery of global software quality shared services centers for clients in healthcare, bio-pharma and logistics domains reflecting savings of over $5 million annually
• 3. Led the capabilities assessment, development of operating models and staffing models for shared services centers
• 4. Operationalized future state processes, developed budget and resource estimation and allocation models, project intake / delivery models and service level agreements based on industry best practices
• 5. Developed a technology disruption index for the retail industry with a 10 year forecast of the North American retail environment
• 6. Developed digital disruption strategies for the restaurant and computer games industries
• 7. Managed production and post production IT operations for large public sector projects
• 8. Redesigned and streamlined operations processes that reduced the time required to deliver public services from 10 days to less than 3 days

Jun 2012 – Aug 2012 · 2 mos · Greater Pittsburgh Region

• As part of my internship at Deloitte, I recommended mobile business intelligence implementation strategies to a large US State and authored a platform selection framework in the government fraud, waste and abuse prevention domain.

Aug 2011 – Jun 2012 · 10 mos · Greater Pittsburgh Region

• Developed commercialization strategies for new technology and healthcare products developed at the university incubator
• Led analysis of target market segments and developed pricing and go to market strategies for new products
• Determine partnership options for new patents and technologies developed at the university

Apr 2011 – Jun 2013 · 2 yrs 2 mos · Greater Pittsburgh Region

• I founded a advertising startup that allowed public transportation operators across the nation to implement an interactive, "zero-cost" advertising solution. The business plan was a finalist at and won a honorable mention at the 2012 Pitt Big Idea Competition.
• Developed the product vision, product features and guided prototype development
• Led a team of engineers to develop the pilot product
• Showcased product prototype to prospective customers and investors

Nov 2010 – Jul 2011 · 8 mos

• Perform technology feasibility and commercialization analysis for new service and technology offerings at Wipro Technologies
• Create market and competitive intelligence reports
• Analyze and document emerging technology areas Wipro has to focus on for future growth in the software quality assurance industry
• Identify areas and technologies that fit into the blue ocean strategy for growth
• Identifying investment areas within Wipro's testing practice to accelerate growth
• Deliver detailed market, business and technology study reports.
• Present information to business heads on the growth areas
• Create account level growth areas and lead generation plans

Nov 2007 – Nov 2010 · 3 yrs

• At Wipro I was responsible for delivering quality consumer facing products by leading beta testing and A/B testing activities for consumer facing software products
• Owned beta testing, A/B testing and development of UI/UX enhancements strategies for products in the navigation and consumer photo printing domains
• Responsible for proposing key functionality enhancements, pricing and promotions enhancements, and UI/UX enhancements based on analysis of feedback from customers, store managers and functional test teams

Nov 2005 – Nov 2007 · 2 yrs

• Managed game testing projects on mobile, PC, web and console platforms and propose enhancements to product features and game play
• Championed new gameplay development for clients
• Led customer interfacing and proposal development activities for new clients
• Led and managed test lab development for Game QA services expansion

Feb 2010 – Mar 2012 · 2 yrs 1 mo

• I created Ideabing.com out of passion for startups and entrepreneurship. The site featured stories, interviews and opinions about startups, products and founders
• Ideabing.com features promising startups in the tech space. The blog featured over 1200 startups from around the world till it was hacked. 9 authors including prominent founders contributed to the blog.

Oct 2004 – Nov 2005 · 1 yr 1 mo

• Directed vision for the company's growth in the gaming software services industry
• Led development of product roadmap for the games portfolio including categories, demographics and pricing strategies
• Profitably sold the company in 2005 with revenues of over $250,000