Allison Vandenberg — HR Manager
Some people fall into their careers; I built mine, one role at a time. I joined PocketHealth as employee number three, ready to roll up my sleeves and learn. I started in customer support, where I built a patient-first team from scratch and helped shape the foundation of what a strong, empathetic support experience could look like. As the company grew, so did my role — from frontline operations to cross-functional collaboration, I took on whatever challenge came next. That hands-on experience gave me a deep understanding of how companies grow from the inside and how culture, communication, and clarity shape every part of that journey. Today, I lead HR with the same mindset I brought to those early days: build thoughtfully, invest in people, and never lose sight of the human experience. My focus is on creating systems that scale, empowering teams to lead with clarity and compassion, and designing programs that help people feel connected to their work and each other. It's about building the kind of workplace where people feel seen, supported, and set up to thrive — not just succeed. Along the way, I’ve always been drawn to how people think, work, and grow. That curiosity led me to study psychology, anthropology, product management, UX design, business leadership, and HR strategy. Each area added a new layer to how I approach leadership. I bring together these perspectives to lead with empathy and intention, balancing the needs of the business with what truly motivates and empowers people. I'm still building, learning, growing, and working toward better, every step of the way.
Stackforce AI infers this person is a Human Resources leader with a strong focus on employee experience and organizational growth.
Location: Toronto, Ontario, Canada
Experience: 8 yrs 11 mos
Career Highlights
- Built patient-first team from scratch at PocketHealth.
- Led HR with a focus on empathy and clarity.
- Diverse educational background in psychology and HR strategy.
Work Experience
PocketHealth
Director, Human Resources (3 mos)
Senior Manager, Human Resources (1 yr 7 mos)
Senior Manager, Patient Experience (1 yr 6 mos)
Manager, Patient Experience (2 yrs 1 mo)
Patient Experience Team Lead (1 yr 9 mos)
Patient Experience Representative (1 yr 2 mos)
Integra Health Centre
Healthcare Administrator (6 mos)
WE
Relationship Coordinator (6 mos)
Event Retail Operations Coordinator (3 mos)
University of Toronto
Campus Organizations Assistant (11 mos)
Roots
Sales Associate (5 mos)
Education
User Experience Design (Certificate) at University of Toronto
miniMBA at Miami University
Product Management at BrainStation
Honours Bachelor of Science at University of Toronto
