Aug 2025 – Present · 10 mos · Boulder, Colorado, United States · On-site

• I build and maintain the AWS infrastructure that product teams rely on. With the foundation taken care of, they're able to concentrate on features and services to wow our customers.

Feb 2024 – Feb 2025 · 1 yr · Pleasanton, California, United States

• I supported and maintained a Jenkins platform that handled over 100 jobs, ensuring continuous integration and delivery pipelines ran smoothly across multiple teams. Each month, I resolved approximately 20 to 30 Jenkins-related support requests, directly unblocking more than 12 teams and enabling them to maintain their weekly release schedules.
• To mitigate the risk of extensive downtime, I provisioned a disaster recovery infrastructure in AWS using Terraform. This setup ensured that our systems could recover quickly and efficiently in case of failure.
• I also developed a custom Slackbot that integrated with GitHub and Jira, automating routine checks for pending pull requests and the creation of support tickets. This automation saved the team roughly two hours per week. Additionally, I built another Slackbot that provided management with insights into the volume and resolution time of support requests. This tool helped leadership better estimate timelines and resource allocation for future projects.
• In an effort to improve our security posture, I hardened AWS security by migrating services from Instance Metadata Service version 1 (IMDSv1) to version 2 (IMDSv2), significantly reducing the risk of metadata exposure.

May 2023 – Mar 2024 · 10 mos · Pleasanton, California, United States

• I focused on building tools and driving process improvements aimed at boosting developer productivity and satisfaction. One of my key contributions was designing a prototype introspection tool for tracking XO method usage. This tool enhanced developer workflows and was later adopted by the principal XO engineer, validating its value across the team.
• I also led efforts to reshape how our team engaged with developers, which resulted in a twofold increase in the amount of actionable feedback we received, helping us better align our work with their needs.
• Additionally, I played a critical role in migrating our engineering metrics from Wavefront to Pharos. Throughout the transition, I ensured 100% schema continuity and preserved alert coverage across more than a dozen dashboards, maintaining operational reliability without disruption.

Mar 2022 – Jun 2023 · 1 yr 3 mos · Pleasanton, California, United States

• I created a job rebuilder in Jenkins that allowed teams to simply comment on a pull request and selectively rebuild only the failed jobs in a multi-job pipeline. This significantly reduced build time and resource usage. I also led the migration of documentation from Confluence to Antora Docs, improving accessibility while locking down edit permissions and ensuring better organization and traceability of changes.
• To streamline release management, I automated artifact version checking, removing the manual burden on managers who previously had to compare deployed versions against a Confluence page. The new system provided immediate alerts on failures and allowed jobs to be rerun when necessary. I further improved team efficiency by automating Jira interactions, including auto-closing tickets that had been resolved but untouched for two weeks, which helped keep projects organized and aligned with the new Jira Align process.
• Beyond automation, I took on a mentorship role by guiding a junior QA engineer in both quality assurance practices and automation techniques. Additionally, I oversaw the successful migration of SUV pools from AWS to GCP, ensuring a smooth transition between cloud platforms.

Jul 2015 – Mar 2022 · 6 yrs 8 mos · Pleasanton, California, United States

• I played a key role in improving reliability and efficiency across testing, automation, and CI/CD pipelines. I regularly triaged high-priority, customer-reported issues, enabling the support team to remediate and verify fixes quickly. To accelerate back end testing, I developed "nap-time", a reusable Kotlin REST API test library that cut new test creation from days to hours while boosting regression coverage to 90%.
• On the front end, I reduced UI regression testing from three days to just two hours by building an automated Cypress and Selenium test suite, increasing coverage to 80%. I also helped modernize CI/CD by migrating Jenkins pipelines from Kube-Jenkins to the PT-CI platform, reducing the team’s overhead to simply managing jobs instead of full Jenkins instances.
• To strengthen reliability, I built a Kotlin tool to detect and alert on expiring certificates, preventing roughly three major outages each year and saving four engineers a full day of emergency patching per incident. I also created a Jenkins job to identify and release stalled SUV test jobs, which saved over nine hours weekly in regression testing time and cut wasted AWS costs.
• In addition, I automated AWS stack deployments via Gradle, minimizing human error and accelerating test infrastructure delivery. Finally, I contributed to the PT-CI Jenkins Groovy library, simplifying Selenium Web server setup and configuration, an improvement that was adopted by more than three teams.