May 2022 – Jul 2022 · 2 mos · Toronto, Ontario, Canada

Oct 2020 – May 2022 · 1 yr 7 mos · Mississauga, Ontario, Canada

• Lead Generation
• Conduct in-person cold calls for lead generation
• Meet team's allocated target of database skimming and prospecting on a daily basis.
• Set up daily and weekly appointment for meeting prospective clients
• Network using various methods including but not limited to digital marketing and networking.
• Schedule and conduct online or face to face meetings weekly
• Build and strategize the target account list
• New Account Acquisition
• Build good contacts in the IT industry preferably in the Bay Area.
• Use a hunter mindset with a sense of opportunity.
• Build rapport with the prospective clients
• Be able to network and participate in various events.
• Setup initial appointments and complete the full-cycle sales process.
• Develop and manage sales funnel.
• Developing Leads through relationship and client solicitation:
• Helping new and existing clients get the talent they need
• Being able to organize pre-sales presentations and seminars
• Digging to get a deep understanding of client's work environment.
• Talking Shop with high level IT professionals
• Making presentations on new offerings
• Client Account Management
• Manage territory both geographically and through sales funnel
• Communicate with Recruiting team pertinent information about clients and prospects
• Work collaboratively with recruiting team to fill job orders
• Keeping clients aware of our many service offerings
• Making sales presentations - face to face, on the telephone, and on the web.
• Steer your client to successful deal closure.
• Develop and manage a business plan for your assigned accounts to be successful
• Proven success in selling IT solutions and IT Services or IT Staff Augmentation.
• Excellent presentation skills at the executive level with small or large audiences.
• Experience with value-based selling or solution selling
• Targets
• Achieve allocated daily, weekly, and monthly performance targets.
• Achieve placements and revenue targets

Oct 2019 – Aug 2020 · 10 mos

• Responsible for supply addition in the Ontario province
• Worked closely with the remote and business development team for Lead Generation
• Reducing sales cycle timelines and improving deal conversion by managing the lead funnel
• Conducting team Training's on the product and service offerings
• Hiring and onboarding new sales managers, to enable them to sell
• One on One Feedback sessions with the team
• Supervising and executing the onboarding of clients and their performance management
• Periodic review and improvement of existing sales strategy, with special focus on competition

Jun 2018 – Oct 2019 · 1 yr 4 mos

• Responsible for P&L of 800+ hotels across 17 cities by achieving Occupancy, Revenue and Average Daily Rate Targets
• Optimized all revenue levers like Floor, restrictions, re-shoots, hero images, 3C scores, property tags, landmark tagging, walk-in and OTA review score and conversion
• Managed peaks with dynamic price amendments assuring better ADR (Average Daily Rate)
• Second in the Revenue Heads championship with highest issues resolved
• Reduced the Minimum Guarantee losses to the lowest across the country
• Controlled leakage by managing walk-in managers reviewing cancellation, No-show, and conversion at a property level
• Improved OTA (Online Travel Agencies) content and ratings to take the hub from 17th position to the 1st position for 3 consecutive months
• Appreciated for reducing No-show, which accounted for higher occupancy
• Led all Revenue projects with the team and ensured deliverables
• Recruitments for BD, Operations, Project Manager, Analyst, and Sales

Jan 2016 – May 2018 · 2 yrs 4 mos

• Heading Micro Market (Old Gurgaon and Medanta) end to end in terms of Supply, Demand, Operations and managing P&L of the entire region
• Achieving offline sales targets of Revenue and Occupancy month on month for the region through tie-ups with corporates, travel agents, hospitals, and promoter network.
• Creating delight for the customers by ensuring good product and service standards and by resolving customer concerns through effective escalation system
• Devising and implementing various promotional and branding activities to capture untapped demand in the region
• Achieving revenue target from new and existing clients month on month
• Coordinating in the rollout of various ATL and BTL activities for capturing the wide range of users and the target segment too (Like Demand Day, Affiliate networks)
• Creating processes for defining and analyzing performance metrics to rebuild the budget hotel industry
• Hiring and Coaching the team for optimised performance
• Responding to RFI, RFP, and RFQ for all client inquiries, ensuring sales

Sep 2015 – Jan 2016 · 4 mos

• Acquisition of new supply across Gurgaon and Manesar
• P&L management of existing supply
• Relationship management with existing clients to ensure property owners do not move to the competitors
• Strategic distribution of demand amongst the existing properties to generate maximum revenue
• Devising, planning, and execution of promotional activities across the city to increase the customer base
• Monitoring occupancy level, dynamic pricing, sales and marketing of a cluster to increase business revenue and the take rate
• Re-negotiations of existing customers to increase the take rate and profitability
• Owned timely reconciliation for all the 300+ properties
• Hiring as per annual operating plan and onboarding newcomers

Nov 2014 – Sep 2015 · 10 mos

• Supervised departments like Bell desk, Reception, Travel Desk Suryaa Service and trained them on SOPs, managing a team strength of 45
• Duty Rostering / Shift allocation and annual leave tracker maintenance
• Increased revenue by controlling Daily rates and Upselling
• Delivering Guest feedback and targets
• Interdepartmental coordination with Housekeeping, Food and Beverage, Security, Engineering
• Attending sales and banquet queries and closing deals in the absence of other departmental points of contacts
• Conduct show rounds
• Own VIP guest movement
• Ensure staff grooming and training standards
• Attend morning meetings and function as Head OF the Department in his absence

May 2013 – Oct 2014 · 1 yr 5 mos

• Managed front desk operations like room allocation, store requisitioning, luggage handling
• Duty rostering, staff allocation and Annual Leave tracker approvals
• Owning guest profiling and ensuring every request is looked after
• Meeting and greeting every VIP guest
• Complaint handling
• Training the team of front desk and bell desk
• Coordinating with all hotel departments to ensure guest delight
• Taking future reservations and increasing Average Room Rate
• Managing sold out dates and close of 100% occupancy on high occupancy dates

Jul 2011 – Apr 2013 · 1 yr 9 mos

• Part of the pre-opening team worked on creating SOPs (Standard Operating Procedures) and training staff on product and procedural knowledge
• Supervise and coach front desk, reservations, bell desk
• Organizing the department and making it ergonomically Feasible
• Guest handling and coordinating with Spa, Travel desk, F&B department for increasing ancillary revenue
• Handled stay of formula 1 drivers, crew and management for 2 years

Jul 2009 – Jun 2011 · 1 yr 11 mos

• On the job training, exposure of all major and minor departments across all five hotels
• Highlighted OFIs (Opportunities For Improvement) and worked closely on improvement, for all departments
• Worked closely with Training department and highlighted changing trends of the industry

Jan 2007 – Jan 2007 · 0 mo