Arvind Singh (LION)

Operations Associate

Delhi, India11 yrs 3 mos experience

Key Highlights

Over 11 years of experience in recruitment and people management.
Expert in managing end-to-end recruitment processes across multiple regions.
Strong track record of building lasting client relationships.

Stackforce AI infers this person is a Recruitment Specialist with extensive experience in IT and client relationship management.

Contact

Skills

Core Skills

Talent Acquisition & ManagementClient & Stakeholder Relationship ManagementEnd-to-end Recruitment Lifecycle ManagementInformation Technology Recruitment

Other Skills

Strategic Recruitment Planning & ExecutionRecruitment Capacity PlanningRecruitment Best PracticesCompliance ManagementProcess ImprovementsClient DevelopmentStaffing IndustryContract NegotiationTalent AnalyticsVendor RelationsRecruitment Lifecycle ManagementClient Relationship ManagementTalent SourcingCandidate ScreeningJob Posting

About

With over 11 years of experience across Recruitment, Operations, Client Relationship Management, and People Management, I bring a strategic mindset and a deep understanding of evolving business landscapes. I pride myself on consistently delivering results within time-sensitive frameworks while building lasting partnerships and high-performing teams. I’m always eager to expand my network and continuously grow in this ever-evolving industry. Feel free to connect or reach out to me at singh1989.arvind@gmail.com Specialties & Core Competencies 🌍 Geographic Coverage Extensive experience across the India, UK & EU region, including: Pan India UK & Ireland DACH BeNeLux NORDICs Eastern Europe 🛠️ Tools & Platforms Proficient with leading ATS and sourcing platforms such as: Naukri, LinkedIn RPS, Monster (UK/EU), TotalJobs, Indeed, SourceBreaker, TalentNet, VMS-Beeline, Ceipal, iSmart, JobServe, Workable Familiar with recruitment solutions including: iTAP, iCIMS, ORC-Zenfusion, Taleo, and more 🔑 Core Skills Talent Acquisition & Management Strategic Recruitment Planning & Execution Business Analytics & Forecasting Client & Stakeholder Relationship Management Candidate Engagement & Lifecycle Management Team Leadership & Performance Reviews Employer Branding & Market Positioning Recruitment Capacity Planning End-to-End Recruitment Lifecycle Management Strong Industry Networking & Market Mapping

Experience

11 yrs 3 mos

Total Experience

2 yrs 9 mos

Average Tenure

1 yr 1 mo

Current Experience

Apprize technology solutions

TA Delivery Manager-UK & EU

May 2025 – Present · 1 yr 1 mo · Delhi, India · Remote

Own end-to-end recruitment delivery for permanent and contract roles across UK & EU markets, ensuring SLA, quality, and compliance.
Manage and mentor a team of recruiters, driving productivity, delivery metrics, and candidate quality.
Partner with sales, account managers, and clients to understand hiring needs, priorities, and timelines.
Ensure UK & EU compliance, including Right to Work, IR35 awareness, GDPR, and work authorization checks.
Oversee the candidate lifecycle from sourcing to onboarding.
Maintain strong relationships with clients, MSPs, VMS platforms, and vendors.
Monitor pipeline health, time-to-hire, and hiring ratios to drive closures.
Lead process improvements, ATS optimization, and recruitment best practices.
Handle delivery, candidate, and compliance escalations.
Support workforce planning, demand forecasting, and resource allocation.
Provide delivery reports, KPIs, and forecasts to senior management.
Oversee timesheet collection, validation, and approval in line with SOWs and billing cycles.
Track and verify contractor/candidate invoices against approved timesheets and agreed rates.
Coordinate Accounts Payable & Receivable, ensuring timely client invoicing and payment follow-ups.
Resolve billing discrepancies related to timesheets, invoices, extensions, and rate changes.

Talent Acquisition & ManagementStrategic Recruitment Planning & ExecutionClient & Stakeholder Relationship ManagementEnd-to-End Recruitment Lifecycle ManagementRecruitment Capacity Planning

Axiom software solutions limited

Account Manager

Mar 2023 – Apr 2025 · 2 yrs 1 mo · Noida, Uttar Pradesh, India · On-site

Since joining AXIOM Software Solutions Ltd. as an Account Manager, I have been responsible for managing a portfolio of top-tier clients, including Oracle, HCL Apps & Infra, Zensar, NIIT, Kanini Software, Espire InfoLabs, and Motherson.
Built and maintained strong relationships with client stakeholders, acting as the single point of contact for operational communication and delivery matters.
Managed the complete recruitment lifecycle, including gathering requirements, validating profiles, coordinating interviews, and ensuring timely feedback and candidate engagement.
Lead and mentor a team of recruiters, setting daily, weekly, and monthly targets focused on submittals, interviews, and successful placements. Developed and approved sourcing strategies to meet evolving hiring needs.
Oversaw both contract and permanent staffing delivery, ensuring SLAs are met and client satisfaction is maintained. Handled escalations and resolved delivery issues proactively.
Coordinated with internal HR for smooth onboarding, background checks, and drug testing in alignment with client requirements.
Maintained complete account data and recruitment dashboards. Delivered monthly performance reviews and presentations to senior management.
Actively worked on talent pipelining and managing evergreen roles to ensure a ready pool of qualified candidates.
Continuously refined internal recruitment processes, enhanced vendor competitiveness, and adapted strategies to align with market trends.
Maintained regular follow-ups with client SPOCs to maximize shortlisting and improve feedback turnaround, while addressing candidate issues and escalations efficiently.
Reviewed and approved resumes before client submission, ensuring high quality and compliance with recruitment SLAs.
Maintained active relationships with current and former contractors, while taking ownership of their ongoing engagement at client sites.

Client DevelopmentStaffing IndustryContract NegotiationTalent AnalyticsVendor RelationsClient & Stakeholder Relationship Management+1

Harvey nash

Senior Information Technology Recruiter

May 2022 – Mar 2023 · 10 mos · London, UK · Remote

Working for Harvey Nash who is the direct Sourcing partner of Metaverse (formally known as Facebook).
I am working as an individual contributor and responsible for working on different Software role
such as Java, PHP, .Net, Full stack, Data related roles including Big data, AI, Analytics, and BPM roles.
I was interacting with a direct client hiring manager and gathered all the requirements and working on those solely.
Responsible for the full life cycle of Recruitment from Requirement Gathering to On-Boarding of
Consultant.
Sourcing potential candidates from LinkedIn Recruiter, Source Breaker, Beeline, etc.
Sourcing and finding the right fit from the Talent Net community (Metaverse portal)
Responsible for sourcing candidates (ILR/Dependent/UK and EUROPE Citizens) for client needs for different job types (Permanent/Contract)
Responsible for all phases of the Recruiting process which includes analyzing requirements, identifying requirements, and identifying the requirements based on closure.
Actively engaged in requirement gathering and coordinating with the recruiting department in order to service those client requirements.
Maintained and developed strong relationships with the hiring managers and candidates
Responsible for screening candidates to ensure their qualifications meet open positions,
Inspected qualified resumes prior to forwarding to Clients and uploading them on the Client's Portal
(Talent Net Community)
Coordinating with Hiring managers to ensure a smooth and quality delivery within the timeline and budget
Responsible for job posting on various job boards like LinkedIn, Source-breaker, and Talent Net community of Metaverse, Beeline websites, etc.
Maintained high service levels and received excellent customer service ratings from client managers
Work extensively with MS Office tools like Word, Excel, and Outlook
Responsible for Direct Hire and contract/contract-to-hire placements of IT Professionals

Information Technology RecruitmentTalent SourcingCandidate ScreeningJob PostingTalent Acquisition & Management

Jconnect infotech

IT Recruitment Consultant

Feb 2015 – May 2022 · 7 yrs 3 mos · Noida, Uttar Pradesh, India · On-site

Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
Determines applicant requirements by studying job description and job qualifications.
Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.
Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
Work with Sourcing Analyst to develop appropriate sourcing strategies for each role.
Solicit and document hiring manager and candidate feedback throughout the interview process.
Disposition all candidates personally contacted in recruiting cycle (phone screen or higher manager interview).

Organization GrowthLeadership