Oct 2022 – Dec 2024 · 2 yrs 2 mos · Bengaluru, Karnataka, India · On-site

May 2022 – Oct 2022 · 5 mos

Oct 2021 – May 2022 · 7 mos

Apr 2020 – Oct 2021 · 1 yr 6 mos · Bengaluru, Karnataka

Mar 2019 – Apr 2020 · 1 yr 1 mo · Bangalore

• ●Leading a team of 22 account managers managing newly acquired business partners for business growth & revenue contribution.
• ●Analyzing business partner performance on key platform metrics, it’s direct impact on business partners & indirect impact on the end customer experience.
• ●Driving business growth for business partners , by providing partner level business critical insights unique in its own way to each partner.
• ●Leveraging Consultative selling concept for additional revenue funnel opportunities from untapped business partners on platform & creating a win-win scenario for business and associated partners.
• ●Collaborating with internal stakeholders & defining standard operating procedures for newer processes with key focus on revenue & business impacting areas.
• ●Analyzing competitor offerings in the market, providing the strategic market overview to sales entities & enabling them with counter pitches best suited for partner acquisition & driving revenue growth.

May 2017 – Mar 2019 · 1 yr 10 mos · Bengaluru, Karnataka, India

• Managing the Channel Partners for various product lines in Telemedia business viz. Postpaid, DTH, Broadband)
• Effective Management of existing strategic Channel Partners & Onboarding New Channel Partners to contribute to business.
• Became the Best Channel Sales Manager in Karanataka 3 times (i.e. in Aug’17, Sep’17 & Feb’18) in Short Span of 10 Months.
• Got recognized by Pan India CEO & Circle CEO for being the best Channel Manager & clocking highest Postpaid Sales in month of Aug’17 & Feb’18 in Karanataka Circle.
• Got awarded for exceptional efforts for successful adoption of e-KYC at Channel End & doing maximum on e-KYC sales for Oct’17.

Jun 2015 – May 2017 · 1 yr 11 mos · Chennai Area, India

• 1) Worked as Sales Manager & managing over the phone sales (Inbound & Outbound processes) for complete Chennai business i.e. from prospect generation to lead closure, end to end responsibilities.
• 2) Have effectively handled a team of 50+ size & gross activations target achievement for broadband business.
• 3) Lead Generation activities through SMS blasts to unutilized & lost leads and churning out slightest of the opportunities for customer acquisition.
• 4) Ensuring acquisition of High ARPU customers. (Average Revenue Per User) , and thereby minimizing the cost of acquisition of the new customer.
• 5) Ensuring that all the sales executives are Pitching the high value plans to the customers so that maximum revenue can be generated month on month & hence make the business profitable.
• 6) Constant focus on reducing cost per acquired customer (i.e. Cost per acquisition).
• 7) Ensuring that the Channel partner allotted remains profitable and effectively utilized.
• 8) Churn Management i.e. ensuring the acquired customer base post sales acquisition continue to be with the organization for long term.
• 9) Retention of employees by helping the team grow in terms of their talent & skill and developing sense of commitment towards the organization.
• 10) Roster Management & Schedule Adherence for the Direct Sales Associates (DSAs) & Field Sales Executives (FSEs).
• 11) Training & Development of existing & new talent acquired in the field sales & over the phone sales team.
• 12) Managing monthly payout & variable performance payout for the Channel Partners.
• 13) Managing monthly incentive proposals and clear communication of the same for the Direct Sales Associates (DSAs) & Field Sales Executives (FSEs)
• 14) Call Calibration & Call barging to ensure the right sales pitch to prospective customers during cold call activities.

Apr 2014 – May 2014 · 1 mo

• Worked on SAP-Plant Maintenance Module.
• Exposure to Manufacturing Execution Systems.

Jun 2013 – May 2015 · 1 yr 11 mos · Bengaluru, Karnataka