Austin Deacon

Business Development Manager

Chicago, Illinois, United States12 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in driving measurable impact for enterprise clients.
  • Proven track record in client acquisition and retention.
  • Skilled in aligning sales and marketing for revenue growth.
Stackforce AI infers this person is a Customer Success Manager in the SaaS industry, focusing on enterprise client relationships.

Contact

Skills

Core Skills

Client Acquisition

Other Skills

lead follow-upemail campaignsworkflow implementationCustomer ServiceMarketingMicrosoft ExcelSalesforce.comMailChimpMicrosoft PowerPointMicrosoft WordTime ManagementTeam BuildingAnalyticsProduct Marketing

About

I help enterprise leaders get the most out of their investment by focusing on what actually moves the needle. My approach is simple: I combine data-driven adoption strategies with proactive relationship management to ensure my clients aren't just using our platform, but winning with it. Whether I’m navigating complex organizations or turning an at-risk account into a success story, my goal is to deliver the kind of measurable impact that makes renewals a non-event

Experience

12 yrs 3 mos
Total Experience
4 yrs 1 mo
Average Tenure
6 yrs 10 mos
Current Experience

Showpad

4 roles

Senior Enterprise Customer Success Manager

Promoted

Apr 2026Present · 2 mos

Senior Customer Success Manager

Mar 2023May 2026 · 3 yrs 2 mos

Customer Success Manager

Promoted

Apr 2021Apr 2023 · 2 yrs

Business Development Representative

Aug 2019Apr 2021 · 1 yr 8 mos

Windsor life settlements

New Business Representative

May 2016Aug 2019 · 3 yrs 3 mos · Greater Chicago Area

  • Assisted life insurance policyholders discover the true value of their unwanted policies. Implemented lead follow up processes that doubled client acquisition from Q4 2018 to Q1 2019 using workflows and email campaigns. Developed training material for incoming associates.

Classic craftsman

Carpenter Apprentice

Jun 2013Aug 2015 · 2 yrs 2 mos · Lake Zurich, Illinois

  • Utilized skills in handiwork through construction of decks, gazebos and pergolas. Employed craftsmanship and creativity through building custom signs and furniture. Built professional relationships with clients, coworkers and other businesses

Education

University of Illinois Chicago

Bachelor of Science (BS) - Marketing with a Concentration in Innovation and Product Development

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