Benjamin C.

CEO

United States24 yrs 9 mos experience
Highly StableAI Enabled

Key Highlights

  • Over 25 years of leadership experience in technology and business transformation.
  • Proven track record in driving complex organizational transformations.
  • Award-winning implementation of AI capabilities for customer service.
Stackforce AI infers this person is a seasoned leader in Technology Strategy and Business Transformation within the SaaS industry.

Contact

Skills

Other Skills

StrategyStrategic Data AnalysisBusiness TransformationProduct DevelopmentMergers & Acquisitions (M&A)Employer BrandingBusiness InnovationSocial InnovationBusiness Model InnovationDigital InnovationProgram ManagementLeadership DevelopmentOrganizational LeadershipIT StrategyArtificial Intelligence (AI)

About

With over 25 years of leadership experience in diverse areas encompassing Technology Strategy, Operations, Engineering, Business Transformation, Product Management, Program Management, Process Engineering & Transition, Benjamin focuses on setting the company’s strategy and infusing it with business analytics and intelligence capabilities to drive value. Benjamin specializes in leading the organization through complex transformations, developing and delivering business outcomes, strategies and roadmaps. he has a successful track record of helping organizations make informed, value-based investment decisions, simplifying technology landscapes, lowering operating costs, developing operating models and supporting their cultural adoption. He’s a skilled influencer and trusted partner who engages with stakeholders at all levels of an enterprise and a passionate people person with a track record of developing engaged, empowered, high performing teams. Winner of numerous industry awards for implementation of Integrated sophisticated AI capabilities & out of the box technology for a differentiated solution to resolve new support challenges, he has been rated as an Exceptional Performer & identified as a key talent in his various roles Areas of critical impact include : ♦ Strategy & Business Transformation - Evangelized modern digital experience & designed new support models ♦ Innovation-Differentiated business solutions with technological innovation for customer service ♦ Program Management-Experienced in leading large-scale global projects & onboarding new joint venture partners and the integration of merged / acquired partners to deliver on quality and customer service ♦ Talent Management-Led large & diverse global teams in various functions & Groomed talent to take on leadership roles across multiple industries & startups

Experience

24 yrs 9 mos
Total Experience
19 yrs 3 mos
Average Tenure
5 yrs 6 mos
Current Experience

Sprinklr

4 roles

SVP, Sales Development & Inside Sales at Sprinklr

Sep 2023Present · 2 yrs 9 mos

Senior Vice President Product Management

Aug 2022Present · 3 yrs 10 mos

SVP & Head of Services at Sprinklr

Jul 2021Present · 4 yrs 11 mos

Vice President & Head of Services at Sprinklr

Dec 2020Present · 5 yrs 6 mos

Datafoundry ai

Vice President, Customer Success

Oct 2020Dec 2020 · 2 mos · Bengaluru, Karnataka, India

Dell technologies

7 roles

Director of Operations

Promoted

Aug 2016Oct 2020 · 4 yrs 2 mos

Product Development

Promoted

Aug 2012Jul 2016 · 3 yrs 11 mos

Area Manager

Promoted

Aug 2010Jul 2012 · 1 yr 11 mos

Project Manager

Aug 2009Aug 2010 · 1 yr

Partner Manager

Aug 2007Aug 2009 · 2 yrs

Operations Manager

Promoted

May 2005Aug 2007 · 2 yrs 3 mos

Team Manager

May 2001May 2005 · 4 yrs

Education

Bangalore University

Bachelor of Engineering - BE — Mechanical Engineering

st josephs

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