Benjamin C. — CEO
With over 25 years of leadership experience in diverse areas encompassing Technology Strategy, Operations, Engineering, Business Transformation, Product Management, Program Management, Process Engineering & Transition, Benjamin focuses on setting the company’s strategy and infusing it with business analytics and intelligence capabilities to drive value. Benjamin specializes in leading the organization through complex transformations, developing and delivering business outcomes, strategies and roadmaps. he has a successful track record of helping organizations make informed, value-based investment decisions, simplifying technology landscapes, lowering operating costs, developing operating models and supporting their cultural adoption. He’s a skilled influencer and trusted partner who engages with stakeholders at all levels of an enterprise and a passionate people person with a track record of developing engaged, empowered, high performing teams. Winner of numerous industry awards for implementation of Integrated sophisticated AI capabilities & out of the box technology for a differentiated solution to resolve new support challenges, he has been rated as an Exceptional Performer & identified as a key talent in his various roles Areas of critical impact include : ♦ Strategy & Business Transformation - Evangelized modern digital experience & designed new support models ♦ Innovation-Differentiated business solutions with technological innovation for customer service ♦ Program Management-Experienced in leading large-scale global projects & onboarding new joint venture partners and the integration of merged / acquired partners to deliver on quality and customer service ♦ Talent Management-Led large & diverse global teams in various functions & Groomed talent to take on leadership roles across multiple industries & startups
Stackforce AI infers this person is a seasoned leader in Technology Strategy and Business Transformation within the SaaS industry.
Experience: 24 yrs 9 mos
Career Highlights
- Over 25 years of leadership experience in technology and business transformation.
- Proven track record in driving complex organizational transformations.
- Award-winning implementation of AI capabilities for customer service.
Work Experience
Sprinklr
SVP, Sales Development & Inside Sales at Sprinklr (2 yrs 9 mos)
Senior Vice President Product Management (3 yrs 10 mos)
SVP & Head of Services at Sprinklr (4 yrs 11 mos)
Vice President & Head of Services at Sprinklr (5 yrs 6 mos)
DataFoundry AI
Vice President, Customer Success (2 mos)
Dell Technologies
Director of Operations (4 yrs 2 mos)
Product Development (3 yrs 11 mos)
Area Manager (1 yr 11 mos)
Project Manager (1 yr)
Partner Manager (2 yrs)
Operations Manager (2 yrs 3 mos)
Team Manager (4 yrs)
Education
Bachelor of Engineering - BE at Bangalore University
at st josephs