Bhavishya Valsan, PMP®

Customer Success Manager

New Delhi, Delhi, India13 yrs 11 mos experience
Highly Stable

Key Highlights

  • Over 13 years in Customer Success and Cybersecurity.
  • Expert in IAM and PAM adoption for global enterprises.
  • Proven track record in driving measurable business outcomes.
Stackforce AI infers this person is a Customer Success Manager specializing in Cybersecurity solutions for enterprise clients.

Contact

Skills

Core Skills

Customer SuccessBusiness Development

Other Skills

Software as a Service (SaaS)Customer ServiceCommunication TrainingCustomer SupportAccount ManagementCustomer RetentionCustomer ExperienceCustomer Relationship Management (CRM)SalesCustomer Escalation ManagementSix SigmaProcess ImprovementCross-functional Team LeadershipLean ManufacturingAutomation

About

Experienced Customer Success Manager with 13+ years of experience in cybersecurity, identity security, and enterprise solution delivery. I specialize in guiding customers through IAM and PAM adoption, driving successful POCs, and ensuring measurable business outcomes. At ARCON, I work with global enterprises to streamline evaluations, improve deployment readiness, and maximize value from Converged Identity and Privileged Access solutions. My background spans Customer Success, security product engineering, PKI modernization, and secure system integration across AppViewX and Honeywell. This blend of technical depth and customer-facing leadership enables me to align stakeholders, reduce friction, and deliver predictable, scalable success for complex security programs. Focused on building strong relationships, accelerating adoption, and enabling organizations to mature their identity and access strategies.

Experience

13 yrs 11 mos
Total Experience
6 yrs 8 mos
Average Tenure
7 mos
Current Experience

Arcon

Senior Customer Success Manager

Nov 2025Present · 7 mos · Delhi, India

Appviewx

Sr. Customer Success Manager

May 2022Nov 2025 · 3 yrs 6 mos · Bengaluru, Karnataka, India

Business DevelopmentSoftware as a Service (SaaS)Customer Success

Honeywell

3 roles

Product Specialist- Security

Jul 2018May 2022 · 3 yrs 10 mos

Customer ServiceCustomer Success

Engineering Support Specialist

Jan 2015Jun 2018 · 3 yrs 5 mos

Sr. Product Consultant

May 2012Dec 2014 · 2 yrs 7 mos

  • Access Control & CCTV Integration Support

Education

Kurukshetra University

Bachelor of Technology - BTech

Jan 2008Jan 2011

Government Polytechnic for Women chandigarh

Diploma — Electronics and communication

Aug 2005Sep 2008

Bhavan Vidyalaya Panchkula

Stackforce found 100+ more professionals with Customer Success & Business Development

Explore similar profiles based on matching skills and experience