Feb 2021 – Oct 2023 · 2 yrs 8 mos · Austin, Texas, United States

• As an accomplished leader in Development Productivity/Experience and Infrastructure teams for CX and PX Cloud service offerings hosted on AWS and GCP, I have consistently driven excellence in engineering practices and solutions. With a focus on increasing code quality, adopting best practices, and enhancing overall engineering experiences, I lead multiple engineering teams and cross-functional programs to achieve outstanding results.
• Drawing on my extensive R&D and engineering background, I successfully facilitated cross-organizational collaboration with engineering units to define a comprehensive roadmap and vision aimed at boosting developer productivity. Through effective requirement elicitation and execution, I established a uniform engineering platform across SCM, CI/CD, IAC, and artifact management.
• As a proponent of collaboration and transparency, I champion the use of powerful tools like PluralSight Flow and Backstage, which provide valuable insights and data to improve engineering practices. Leveraging this information during Check-Ins and 1 on 1's fosters a culture of continuous improvement, empowering engineers and leaders to set S.M.A.R.T. goals and facilitating fast feedback loops for informed decision-making and experimentation.
• To elevate code quality, I implemented various measures, including CI/CD gating, test coverage enhancement, pre-commit linting, and the introduction of PR and Issue templates. Furthermore, I spearheaded the shift towards everything as code infrastructure deployment in AWS and GCP while ensuring adherence to robust and compliant SDLC practices utilizing Terraform and AWS CloudFormation.
• My leadership and dedication to driving engineering excellence have not only strengthened team performance but also positively impacted overall product and service quality. I look forward to continuing my journey of innovation and collaboration in the realm of development productivity and infrastructure for cloud-based services.

Apr 2018 – Feb 2021 · 2 yrs 10 mos · Austin, Texas Metropolitan Area

• As a dynamic strategic partner and thought leader for GitHub sales regions, I was known for my exceptional verbal and written communication skills, which played a vital role in fostering seamless coordination between sales, leadership, and valued customers.
• Throughout my tenure, I was instrumental in developing professional services proposals that addressed specific customer needs and showcased the GitHub platform's capabilities in resolving complex business challenges, leading to increased customer interest and successful project acquisitions.
• I was adept at acting as a bridge between sales teams, leadership, and customers, ensuring clear and effective communication throughout the project lifecycle. By facilitating transparent communication, all stakeholders remained aligned with project goals, timelines, and deliverables, resulting in smooth execution and enhanced customer satisfaction.
• Collaborating closely with sales teams and technical leaders, I gained valuable insights into customer pain points, requirements, and objectives, enabling me to tailor proposals and strategic solutions that precisely met customer expectations. This personalized approach fostered strong customer relationships and drove overall customer success.
• Proactively utilizing my exceptional communication skills, I regularly updated customers, sales teams, and leadership on project progress, potential risks, and mitigation strategies. This approach allowed us to address challenges promptly and consistently exceed customer expectations.
• With a proven track record of success as a strategic partner, I was dedicated to driving collaborative and customer-centric approaches to ensure mutual growth and success. I eagerly anticipated continuing to deliver impactful solutions and fostering enduring partnerships within the GitHub ecosystem.

Nov 2015 – Apr 2018 · 2 yrs 5 mos · Austin, Texas Area

• Promoted to provide leadership, inspire innovation and drive change on a global scale. As a thought leader and program director, enhanced the development community experience though the implementation of DevOps and Inner Source across Hewlett Packard Enterprise.
• Provided vision and direction for the enablement of research and development teams and to providing them the data and analytics feedback loops to enable them to be world-class innovators. This is accomplished by teams of highly skills architects and developers that I lead and the transformations enabled via: Inner Source, Social Coding, DevOps, Docker, Agile, HuBot, test automation, OpenStack and Continuous Integration and Delivery Pipelines, Test Automation and push button deployments to hybrid infrastructure enabling high availability applications
• Introduced a codified change management framework to maintain audit compliance, drive consistency and reduce friction in the DevOps release pipelines.
• Proven ability to balance the various demands in a high-pressure business environment and realize returns on investment by delivering projects on a fixed-price/fixed-time basis
• Utilizing my experience, I am capable of leading teams and extracting business value from the application of innovative technology to intractable business problems
• Excellent verbal and written communication skills and ability to work effectively in geographically dispersed teams.
• Demonstrated ability to understand the constantly changing business landscape, adapt the strategy and tactics, and align the functions within the organization to achieve the desired business results
• Champion and leader responsible for the HPE wide Social Coding and Inner Source program onboarding in excess of 15,000 active developers within a year.

Feb 2011 – Nov 2015 · 4 yrs 9 mos · Austin, Texas Metropolitan Area

• The R&D IT organization provides application development lifecycle tools and services in support of research, development and current product engineering for all HP businesses around the world. As an IT Manager, I lead teams of highly skilled architects and developers, providing software engineering tools and platforms to our company and its clients.
• Responsible for the enablement of mission critical tooling for new product introduction frameworks regarding the Software Development Lifecycle. Management of enterprise scale source code, CI/CD pipelines, quality, code signing and agile solutions.
• Mobilized teams to leverage agile delivery and frameworks including SAFe, open source, DevOps, push button deployments to enable high availability solutions with a minimal operations team. Managed Future state and production workflows with cyber security and new product development requirements.
• Optimization of the SDLC tooling reducing HPE spend in excess of 20 million dollars
• Developing and implementing HPE IT's DevOps strategy - facilitating a community of 3,000 HPE employees.
• Enabling HPE's R&D and IT with tools and best practices for a high performance and lean IT.
• Recognized as a change agent helping HPE IT to implement Continuous Delivery and adopt the DevOps culture.

Nov 2009 – Feb 2011 · 1 yr 3 mos · Austin, Texas Metropolitan Area

• Senior Architect responsible for SCM (Software Configuration Management) solutions for a Global IT providing a solution vision and designing a framework for guiding and synthesizing the technical contributions of specialists within the team. Actively bridges technical and business cultures and perspectives to promote cross-organizational collaboration for solution offerings.
• In charge of architecting and operating the Software Development Lifecycle (SDLC) solutions which supports HPE's R&D and IT in creating innovative product and services.
• Propose tools and best practices and work with the IT department to offer those services in a scalable, reliable and high performing way. I lead the architecture and the integration of those solutions, so that the various platforms which are proposed are interconnected to provide an effective, end to end development and test platform. Capabilities include agile project management, requirement management, defect tracking, source code management, test management, test automation.
• Often a speaker in those internal webinars (hundreds of live attendees) and trainings (thousands of views), I have also been a guest speaker at all the HP Discover conferences to date, sharing experience on how HP R&D and IT develop products and services internally.
• Responsible for the technical and architectural evaluation, analysis, design, development and implementation of HP’s Intranet/Internet based CollabNet TeamForge (CTF) solutions. CTF is an internal and external SCM solution allowing HP developers and their business partners the ability to collaborate on source code in an open source repository of their choice.

Mar 2008 – Nov 2009 · 1 yr 8 mos · Dayton Metropolitan Area

• Advanced understanding of modern software development tools, concepts and Software Configuration Management (SCM) solutions, Data Modeling concepts and Web Services.
• Designed and Automated the generation of trending analytics to ensure proactive system stability, correct modeling/usage issues, system configuration validation and volume analysis, which directly contributed to the stability of StarTeam Server environment.
• Another side of this role is collaboration and education. I organized webinars and trainings which help share best practices to use this SDLC tool stack.
• Led a team of recently acquired EDS resources and the existing HP resources to design a data migration strategy for the legacy EDS StarTeam and Quality Center data. This complex plan needed to take into consideration the large volume of data. It was also important to consider the critical time window for completing this migration due to users around the world, and the large network latency between the HP and EDS datacenters

Jun 2005 – Mar 2008 · 2 yrs 9 mos · Dayton Metropolitan Area

• Technical Leader for a team consisting of Systems Engineers, Business Analysts, Multi Year Plan (MYP), Concept to Production (CTP) and Field Service (FS) resources
• Responsible for the technical and architectural analysis, design, development and implementation of EDS’s Intranet/Internet based mobile automated technician dispatching system for internal Field Services Delivery Request Management
• Provides input into the areas of: Security Design Assessment (SDA) and the successful completion and mitigation of risk to EDS and our clients.
• Functional owner of the MTSv2 Service Suite Configuration Team which is responsible for providing the design, configuration and implementation of the Ventyx application which is the vendor application utilized for MTSv2.
• Review and an approval of all MTSv2 project Business and Technical Designs and MYP and CTP gate documentation.

Feb 2004 – Jun 2005 · 1 yr 4 mos · Dayton Metropolitan Area

• Technical Integrator for the analysis, design and implementation of the tool providing Production Support Level 2 support including: Systems Administration and Architecture Design for Windows 2000/2003 and Sun Solaris servers in support of the ViryaNet MTSv1 application
• Installed, managed and maintained the LAN/WAN connectivity for both intranet and internet accessibility for GFS (Global Field Services) technicians to the web portal
• Installed, managed and maintained Cisco Routers and switches. Configured VLAN support and work with Managed Firewall client care to implement test and maintain the firewall rule base
• The cost for the project was approximately 10M with 25M in savings so a net savings of 15M.

Mar 2001 – Feb 2004 · 2 yrs 11 mos · Dayton Metropolitan Area

• Technical Integrator during the analysis, design and implementation of the EDS Leveraged Asset Management tools to EDS’s clients.
• Worked with the EDS Account and the end customer to gather customer specific requirements, participation in the EDS Due Diligences process and implement a leveraged asset auto discovery tool
• Worked with the EDS*Tools and Portfolio engineering to design and create a repeatable and leveraged capability offering
• Designed and implemented a repeatable solution with Store and Forward servers sitting on the Account networks reporting back to a leverage Asset database with interfaces back to Digital Workflows Asset Center