Jun 2017 – Sep 2017 · 3 mos · San Francisco Bay Area

• Assisted customers in understanding Adobe enterprise solutions, configuration, environment and how they fit within their current infrastructure and business processes through leading 10+ intro/discovery calls
• Participated in the 12 week Sales Academy trainings - pipeline creation, territory and account planning, value selling
• Delivered 400+ personalized emails through event and digital foundation campaigns
• Completed territory, account, and opportunity planning for the Adobe Experience Cloud solution
• Prospected and qualified 300+ customers using Salesforce and other tools to contribute to the sales pipeline

Jun 2016 – Aug 2016 · 2 mos · Greater Chicago Area

• Led 25 large group discussions and debriefings
• Taught academic and leadership sessions (business law, ethics, micro economics, finance etc.)
• Assisted Administrative staff, Professors and Leadership Facilitators with 14 program components
• Attended 10 educational seminars at United Airlines, the Federal Reserve and University of Chicago Booth

Aug 2015 – Feb 2017 · 1 yr 6 mos · Central Coast, California Area

• Managed a territory of 5 business locations and generated ticket sales over $200 to individuals and organized groups on campus
• Utilized personal networks to promote 10+ upcoming concerts via social media accounts, i.e. Instagram, Facebook, etc.
• Marketed and advertised upcoming events via street team posters/flyers, word of mouth, etc.

May 2015 – Sep 2015 · 4 mos · San Luis Obispo, California Area

• Assisted Promotions Coordinator with all aspects of planning, executing and follow up of over 20 events
• Developed promotional materials to assist with creative projects intended to educate the public, promote sales and improve overall experience of 1,000 attendees
• Secured 10 sponsors for summer concerts and participated in various city meetings
• Prioritized tasks and projects to meet tight deadlines

Feb 2015 – Jan 2018 · 2 yrs 11 mos · San Luis Obispo, California Area

• Completed daily outbound calls, up to 40 per hour, managed call lists and follow up with warm leads
• Educated small business owners on ways to increase their sales and foot traffic through SMS Masterminds mobile marketing technology
• Closed appointment slots in over 200 nationwide territories for licensee and local sales representatives
• Attended monthly sales meetings and participated in quarterly webinar training
• Highlighted system features and advantages over 3 strong competitors

Oct 2014 – Mar 2015 · 5 mos · California Polytechnic State University- San Luis Obispo

• Conducted data research on over 30,000 alumni, compared data entered with other sources and corrected database errors
• Compiled; sorted and verified confidential records and donations over $100,000 to ensure accurate contact and billing information
• Distributed materials and packet mailing in a timely manner to 12 on-campus departments

Sep 2013 – Jun 2014 · 9 mos · Palm Desert, CA

• Supervised and coordinated 40 students to produce quarterly assemblies for 5,000 students
• Maintained a budget of $1,000, marketed events through social media outlets (Facebook, Instagram) and promoted involvement amongst various departments on campus
• Directed communication between performance groups, administration, ASB Advisors, and the Executive Board to make sure deadlines were being met months prior

Aug 2013 – Aug 2014 · 1 yr · Coachella Valley, CA

• Participated in educational sessions on: public speaking, leadership and being a health ambassador at UC Riverside, Palm Desert
• Shadowed and gained firsthand knowledge in all aspects of managing the Massage Envy franchise-including sales, finance and hospitality areas
• Learned strategies on how to diffuse conflicts with employees on a local and corporate level

Aug 2013 – Aug 2014 · 1 yr · Palm Desert, CA

• Served as first point of contact for office, provided customer service, helped plan and implement events
• Recruited over 30 volunteers to participate in large scale events (Relay for Life and Gala)

Aug 2013 – Jun 2014 · 10 mos · Rancho Mirage, CA

• Supervised up to twenty-five children at one time, greeted clients, set up for meals and coordinated special events with staff
• Diffused conflicts amongst guests and provided exemplary customer service

Jan 2011 – Jan 2014 · 3 yrs · La Quinta, CA

• Assisted Tournament Service Manager and Volunteer Chairman at PGA West Golf Course with logistics, customer service and conflict management
• Directed marketing and event promotion at local health fairs and community awareness events
• Managed requests for 156 professional players promptly by coordinating services such as: transportation and banquet reservations

Jun 2008 – Jun 2015 · 7 yrs · Ventura, CA

• Provided frontline customer service to over 1,000 people a day, managed monetary transactions up to $10,000 and handled customer concerns quickly and efficiently
• Demonstrated a fast learning capacity, flexibility and versatile skill-set by working on the sales floor, on deck with boat crew and as the main cashier