Charlene Vaz

CEO

Mumbai, Maharashtra, India19 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

20+ years driving strategic revenue growth.
Expertise in high-value technology solutions.
Proven ability in leading complex negotiations.

Stackforce AI infers this person is a seasoned sales leader in the technology sector with a focus on enterprise solutions.

Contact

Skills

Core Skills

Sales ManagementGo-to-market StrategyBusiness DevelopmentClient Relationship Management

Other Skills

Revenue GrowthC-Suite EngagementSales ForecastingNegotiationStrategic Account ManagementSales Pipeline ManagementTechnical ProficiencyEmotional IntelligenceConsultative SellingSales Trend AnalysisAI powered SalesMarketingGlobal Business DevelopmentKey Account ManagementCompetitive Strategies

About

A seasoned sales leader with 20+ years of experience driving strategic revenue growth across large global enterprises. Over a decade of leadership experience coaching and scaling high-performing sales teams that consistently exceed targets through a strong customer first mindset. Deep expertise in selling high-value technology solutions and partnering with C-suite executives to deliver measurable business outcomes. Proven ability to lead complex, high-stakes negotiations across geographies and cultures, while developing talent and building resilient, growth-focused sales organizations. AREAS OF EXPERTISE Go-to-market Strategy & Market Expansion • Revenue Growth & Retention Strategy • C suite Engagement & Stakeholder Influence • Strategic Partnerships & Alliances • Team Leadership, Coaching & Mentoring • Consultative Value based selling • AI-led Sales Transformation & sales Productivity • Sales Forecasting & revenue Commitment management • Building high-Performance Sales Cultures • P&L Management • Large Deal Structuring & Negotiation • Customer Retention, Upsell & Cross-sell Strategy

Experience

19 yrs 5 mos

Total Experience

3 yrs 10 mos

Average Tenure

4 yrs 7 mos

Current Experience

Gartner

Sales Director - Large and Global High Tech Enterprises

Nov 2021 – Present · 4 yrs 7 mos · Mumbai · Hybrid

Led and scaled an enterprise sales team driving revenue across strategic high-tech
accounts, including Tier 1 Service Providers and Big 4 firms
Owned regional revenue performance, including pipeline health, forecasting accuracy,
and revenue commitment
Built and deepened C-suite relationships, positioning Gartner as a trusted advisor
Drove go-to-market execution and market expansion across key industry segments
Led strategy and closure of large, complex, multi-year enterprise deals
Fostered a high-performance culture focused on accountability, coaching, and talent
development
Partnered cross-functionally to deliver integrated, insight-led client value propositions
Leveraged data and analytics to optimize pipeline, territory planning, and sales
productivity
Drove client retention through high-quality service delivery and expansion through upsell
and cross-sell strategies
Led adoption of new sales methodologies, tools, and AI-led practices

Sales ManagementRevenue GrowthC-Suite EngagementGo-to-market StrategySales Forecasting

Ntt ltd.

Regional Sales Manager - Globals

Aug 2015 – Nov 2021 · 6 yrs 3 mos · Mumbai

Leading a team of High-performance Strategic Account Managers in West region of India for Global Accounts
Formulate and execute business-development strategies to drive revenue and profit growth in a highly competitive environment.
Cultivate excellent relationships with CXO’s of existing clients and new prospects across geographies
Communicate a clear, strategic sales vision, effectively training and coaching both veteran and junior sales team members.
Oversee sales forecasting, goal setting and performance reporting for Top Global Accounts
Negotiated prices, terms of sale and service agreements across Global clients
Driving NTT’s Solution portfolio of Intelligent Business, Digital Workplaces, Cybersecurity, Hybrid Cloud and Hybrid Infrastructure deep into the Accounts
Managed a portfolio of Global Top Banks as an individual contributor
Running Joint Interlock programs with Multiple OEM’s and vendors to enable further Account penetration

Business DevelopmentSales ForecastingClient Relationship ManagementNegotiationStrategic Account Management

Dimension data

Strategic Account Manager - Globals

Mar 2013 – Jul 2015 · 2 yrs 4 mos · Mumbai Area, India

Orange business services

Manager Sales

Jul 2010 – Sep 2012 · 2 yrs 2 mos · Mumbai Metropolitan Region

Exceeding Aggressive Order Booking Targets through end-to-end relationship management at highest levels in the client hierarchy
Strategic Client Relationship Management in Key Large Accounts with proposition to transform their businesses by using IT solutions.
Generating / identifying business opportunities in potential accounts and focus towards positioning advanced technologies by up selling & cross selling.
Managing set of key BFSI and Enterprise accounts of medium and large size and generating business from them as an individual contributor.
Build a strong sales Pipeline/Funnel to ensure long term Target Achievement
Penetrating various Businesses or group companies of Strategic accounts and new Account Acquisition
Functioning as Segment Manager for Strategic Account Management and new business development in the key market segment of Banking and Finance
Managing Multiple Vendors to ensure the right fit of the solution

Client Relationship ManagementSales Pipeline ManagementBusiness Development

Hughes communications india limited

3 roles

Assistant Manager

Jun 2010 – Jul 2010 · 1 mo

Growing revenues through end-to-end relationship management at highest levels in the client hierarchy
Penetrating various businesses or group companies of strategic accounts
Functioning as Segment Manager for Strategic Account Management and new business development in the key market segment of Banking and Finance
Providing guidance to the product / marketing team for identifying opportunities in newer market segments and designing customized solutions in order to achieve sales objectives

Sr. Account Manager

Apr 2008 – May 2010 · 2 yrs 1 mo

Growing revenues through end-to-end relationship management at highest levels in the client hierarchy
Penetrating various businesses or group companies of strategic accounts
Functioning as Segment Manager for Strategic Account Management and new business development in the key market segment of Banking and Finance
Providing guidance to the product / marketing team for identifying opportunities in newer market segments and designing customized solutions in order to achieve sales objectives

Account Manager

Apr 2006 – Jul 2008 · 2 yrs 3 mos

Growing revenues through end-to-end relationship management at highest levels in the client hierarchy
Penetrating various businesses or group companies of strategic accounts
Functioning as Segment Manager for Strategic Account Management and new business development in the key market segment of Broking, Retail, Media and Construction.
Providing guidance to the product / marketing team for identifying opportunities in newer market segments and designing customized solutions in order to achieve sales objectives

Agc networks ltd.

Winter Trainee

Nov 2005 – Jan 2006 · 2 mos · Pune Division, Maharashtra, India

Determine the business potential from the IT & ITeS verticals
Estimating the market potential for additional revenue from medium-sized businesses from industry verticals like Information Technology and ITeS
Coordinating with business development team to formulate an effective sales approach for the introduction of multiple solutions promoted by the organization

Tata teleservices ltd

Summer Trainee

Apr 2005 – Jun 2005 · 2 mos · Mumbai Metropolitan Region

Segmentation of the Indian SMEs for the Enterprise Business Unit of Tata Indicom
Exploiting the potential of Small and Medium Enterprises for further increase in revenues.
Proposing well defined new channel approach strategies for implementation.
Looking after counter strategies to be adopted towards stiff existing competition prevailing in the marketplace