Courtney A.

Business Development Manager

Tulsa, Oklahoma, United States17 yrs 8 mos experience
Highly Stable

Key Highlights

  • Strong project management and organizational skills.
  • Expert in building client relationships and ensuring satisfaction.
  • Proven track record of exceeding sales quotas.
Stackforce AI infers this person is a Customer Success and Sales professional in the SaaS industry.

Contact

Skills

Core Skills

Customer SuccessAccount ManagementSales Processes

Other Skills

Microsoft OneNoteCommunication TrainingEmail CampaigningSalesforce.comCommunicationCustomer SatisfactionGmailAnalytical SkillsOral CommunicationMicrosoft ExcelMicrosoft TeamsSlackCustomer RetentionMicrosoft OutlookCustomer Experience

About

Lifelong learner with strong project management and organizational skills. Value authenticity and creatively look for ways to improve systems and process. Creatively evaluate what can be done to make things smoother for the team. Feel strongly that the more efficient and confident the team is the better they are. I believe strong foundations build strong houses.

Experience

17 yrs 8 mos
Total Experience
2 yrs 11 mos
Average Tenure
--
Current Experience

Trinet

Customer Relationship Manager

Dec 2021Mar 2026 · 4 yrs 3 mos · Remote

  • Maintain a book of business to help clients get the best experience using the platform. Help administrators with enablement and confidence utilizing the platform, escalation and assistance with support issues for quick resolutions, and reviewing contracts and discussing renewals. I enjoy building relationships with my admins to make sure they’re heard, understood and assisted. I’m here for them.
Customer SuccessAccount ManagementMicrosoft OneNoteCommunication TrainingEmail CampaigningSalesforce.com+15

Tcp (timeclock plus)

SMB Account Executive

Apr 2021Dec 2021 · 8 mos

  • Create personal and trusted relationships with accounts 500 employees and under. Confirm customer satisfaction and adoption. Build brand confidence. Utilize Salesforce to build pipeline. Be a point of contact for customers, pre and post-sale. Schedule and lead demonstration of software. Connect with multiple departments to create a feedback loop based on customer requests and needs.
Sales ProcessesOral CommunicationMicrosoft Outlook

Quest software

SMB Account Executive - AL, AR, MS, IA, NE, TN

Oct 2018Apr 2021 · 2 yrs 6 mos · Austin, Texas

  • Maintained required metrics. Persistently chased leads and accounts to close deals. Educated others on Salesforce skills and processes. Strong relationship seller with an emphasis on rapport and long term adoption of software. 50+ products to sell. Hit or exceed quota multiple quarters.
Account ManagementAnalytical SkillsSales ProcessesOral CommunicationMicrosoft Outlook

Legalzoom

Sales Associate

Dec 2014Oct 2018 · 3 yrs 10 mos · Austin, TX

  • Meet and exceed sales quotas.
  • Bridge customer questions with closing sales.
  • Provide solid brand engagement and strengthen consumer confidence.
  • Build rapport and relationships for long term customer success.
  • Create cross-sell opportunities across product lines.
Sales ProcessesOral Communication

Cheerleading company (cheerleading.com)

Inside Sales Representative

Jul 2012Dec 2014 · 2 yrs 5 mos · Dallas, TX

  • Create strong customer relationships from point of sale through final shipment
  • Maintain relationships with follow ups regarding experience
  • Assist other departments as needed
  • Brainstorm within the Sales Department team to further sales goals
Oral Communication

Ads sports eyewear

Social Media Manager/Consumer Relations

Jul 2008Jul 2012 · 4 yrs

  • Connect with consumers through Facebook/Twitter/Google+/Foursquare/Blogging
  • Continuously maintaining consumer interaction
  • Supplying products through direct manufacturer communication
  • Inventory and product merchandising
Oral Communication

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