D Suiam

Customer Success Manager

Hyderabad, Telangana, India3 yrs 3 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Published author with two works and 30+ articles.
  • Expert in community engagement and event management.
  • Passionate about leveraging marketing strategies for social impact.
Stackforce AI infers this person is a Community Engagement and Marketing Specialist in the SaaS industry.

Contact

Skills

Core Skills

Community ManagementEvent PlanningCommunity EngagementMarketing StrategyCustomer ServiceContent Creation

Other Skills

Event ManagementOperations ManagementCollaborationEvent CoordinationMembership ManagementLead GenerationMarketing ResearchConflict ManagementCommunicationContent WritingInterdisciplinary CollaborationCorporate EventsContent StrategyStoryBlogging

About

Published Author, Marketing strategist & Analytics and AI Explorer. I've had the opportunity to work closely with entrepreneurs, crafting strategic content, marketing, Event management, sales operations, and collaborative innovation. When I'm not lost in a good book, you'll find me crafting stories of my own. I've penned two published works and poured my heart into over 30 web articles covering everything from literature, human rights, and social welfare to fiction. Storytelling isn't just my passion; it's my way of advocating for positive change in the world. I thrive on developing effective strategies that make businesses stand out. Whether it's crafting events, marketing plans, crunching numbers, or tapping into the latest analytics tools, I believe in using innovation to drive both business success and social impact. My journey of learning never stops. With a Bachelor of Commerce degree from Osmania University, Hyderabad, I've delved into the worlds of accounting, finance, business economics, and language and literature. This diverse education fuels my ability to think critically and creatively in any situation. For me, it's not just about the numbers and strategies. I'm deeply passionate about networking and connecting with like-minded entrepreneurs who share my vision of making a positive social impact. In my experience with Lampshade, Eprenz, and currently WeWork, I've explored challenging opportunities and had the privilege of collaborating with inspiring individuals to drive meaningful change in our communities. Because together, we're stronger. David Email: davidsuiam29@gmail.com Phone: +91-825-7809124

Experience

3 yrs 3 mos
Total Experience
1 yr 1 mo
Average Tenure
2 yrs 1 mo
Current Experience

Wework india

2 roles

Senior Community Associate

Promoted

Oct 2025Present · 8 mos · Hyderabad, Telangana, India · On-site

  • Foster a vibrant and engaging community by building meaningful relationships with members and ensuring a seamless workspace experience.
  • Manage daily operations including front desk management, space maintenance, and member onboarding to uphold WeWork’s premium standards.
  • Plan, coordinate, and execute community events and networking sessions to strengthen member engagement and collaboration.
  • Collaborate with internal teams across facilities, sales, and events to support retention, renewals, and business growth.
  • Provide timely solutions to member concerns, ensuring high satisfaction and a positive community atmosphere.
Community EngagementEvent ManagementOperations ManagementCollaborationCommunity ManagementEvent Planning

Community Associate

Apr 2024Sep 2025 · 1 yr 5 mos · Hyderabad, Telangana, India · On-site

  • Foster community engagement through events and initiatives, serving as the main point of contact for members and visitors.
  • Manage memberships, addressing member inquiries and aiming for satisfaction targets.
  • Coordinate events and oversee building operations, ensuring smooth functioning and cleanliness.
  • Provide administrative support, including expense reporting and issue escalation.
Community EngagementEvent CoordinationMembership ManagementCommunity ManagementEvent Planning

Entrepreneur's network --> eprenz.com

Community Engagement Maneger

Apr 2023Dec 2023 · 8 mos · Hyderabad, Telangana, India · Remote

  • Manage a vibrant LinkedIn community of 120K+ members, fostering discussions
  • Perform daily outreach to 100-200 customers, boosting lead generation by 50%
  • Collaborate across teams to drive revenue growth
  • Contributions to R&D, Marketing research, LinkedIn marketing, and Analytics enhance engagement, generate leads, and support expansion
Community ManagementLead GenerationMarketing ResearchCommunity EngagementMarketing Strategy

Synchrony

Collections Representative

Sep 2022Mar 2023 · 6 mos · Hyderabad, Telangana, India · Hybrid

  • Orchestrated customer-centric initiatives for remote clients, prioritizing satisfaction and efficient communication
  • Leveraged conflict management techniques to enhance customer satisfaction
  • Managed personalized customer service initiatives, tailoring services to individual needs
  • Implemented proactive follow-up strategies to drive customer retention
Customer ServiceConflict ManagementCommunication

Lampshadewriters

Content Writer

Jan 2022Jul 2022 · 6 mos · Hyderabad, Telangana, India · Hybrid

  • Created captivating content with an emphasis on literature, showcasing creativity and writing proficiency
  • Conducted insightful interviews with 50+ bookstore owners and street booksellers for 30+ web articles
  • Spearheaded 10 Open Mic events to foster community among writers
  • Offered innovative concepts to enhance LampshadeWriters' blog, and expand its audience reach.
Content WritingInterdisciplinary CollaborationContent Creation

Education

Pragati Mahavidyalaya Degree College, Hyderabad

Bachelor of Commerce - BCom — General Studies

Jan 2019Jan 2022

Jawahar Navodaya Vidyalaya - JNV

10+2 — Commerce

Apr 2018May 2019

Stackforce found 100+ more professionals with Community Management & Event Planning

Explore similar profiles based on matching skills and experience