Sep 2019 – Apr 2022 · 2 yrs 7 mos · Honolulu, Hawaii

• Work with the Team and make sure we create designs that meet all of the goals of the bank, need to consider performance, ease of management, regulatory concerns, and maintenance the security stance specified by the Security Team
• Work on budget concerns for our team to make sure that our goals can be paid for or if we have to push some things to another year
• Project Prioritization, meet with the project management team and all areas of the bank to make sure that we have the human resources required to take on a project.
• Interview candidates as needed and develop and train new teammates so they can work with the team as a productive member
• New products added in addition to systems listed in the previous position: Cisco Nexus Packet Broker. ACI, and FTD
• Leadership meetings, project discussion meetings, budgetary meetings, design meetings, IT audits, etc

Dec 2016 – Sep 2019 · 2 yrs 9 mos · Honolulu, Hawaii

• Work with the team and help everyone learn as much as they can, try to make sure everyone can support everyone else. This is an ongoing goal and one of the most rewarding as team members grow and succeed.
• Help direct everyone in the team based on the goals of the bank and my immediate supervisor and make sure the team meets the banks expectations and requirements.
• Systems that everyone on our team support are: F5 GTM/LTM, Gigamon, VMWare ESX, Cisco ASA's (5525-X), Routers (1001,1001X,1921,4331,4221, etc), Switches (6509s, 4500's, 9300 Cat, Nexus, etc), Cisco ISE, Wireless LAN Controllers, Wireless Access Points, etc.

Nov 2001 – Dec 2016 · 15 yrs 1 mo · Honolulu, Hawaii

• Design, Implement and manage Servers (Windows all versions from NT3.5 to 2008, Linux all Redhat based, and Solaris 8,9,10), IBM Power Systems, ESX/vSphere, VPN, Certificate Management, Proxies, Load Balancing, Cisco Firewalls ASAs, Routers and Switches. F5 & Link Proof systems. IDS and Syslog Servers. All networking protocols (FTP, SSH, HTTP(S), etc). Network Design and Project Management. Tier 2 and 3 support for any issues related to servers and network connectivity as well as security related concerns. Desktop support usually only when the issue is related to connectivity or GPO and/or security settings. Develop programs and scripts as needed. Offer consultation to other business units when it's security related or involves external communications.

Jan 2001 – Jan 2001 · 0 mo · Honolulu, Hawaii, United States

• Perform Firewall and VPN installations and post intrusion diagnostics, such as Cisco, Netgear, Dell, SonicWALL, WatchGuard, and many others.
• Provide Voice over IP (VoIP) support and training for internal users.
• Develop client/server applications for Internal and customer use, written in languages that include C++, C#, Java, PHP and Perl.
• Work with customers’ IT personnel to implement and troubleshoot network, VPN, Firewall and application based solutions.
• Conduct training classes for employees on Linux and VoIP system management.

Jan 1996 – Jan 2001 · 5 yrs · Santa Monica, California, United States

• Includes all responsibilities of the position in 1992-1996.
• Leader of the Research and Development Team. Additional tasks include supervising and training new programmers within the department.

Jan 1992 – Jan 1996 · 4 yrs · Santa Monica, California, United States

• Developed and maintained different versions of real-time voice transmissions over the Internet. Operating systems used in these applications, using C/C++, include DOS, Linux, SCO, UnixWare, Solaris, UHC, OS/2, and Windows 95/98/NT.
• Web Page / Database integration for E-commerce under various operating systems and servers using C/C++, HTML, ASP, MySQL, T/PL/SQL, Perl, VB/VB Script, Java, and Java Script.
• Support and write code for our core system which was a voice mail system named Resound which is written 100% in Assembly code for the Intel processor.
• Developed several different versions of code to work under Win 95/NT, SCO, Solaris and Linux using C/C++ to come up with the best solution to meet various customer requirements.
• Customers have different Key systems, or PBX systems, etc. Our job was to write modules in the Resound system that allows for full integration with each of these phone systems.
• In rotation for managing the tech support team as it was just important to develop the solutions as it was to support it.

Jan 1992 – Jan 2000 · 8 yrs · Los Angeles, California, United States

• Designed and developed applications for contracted companies; most programs were developed using C++.
• These client/server applications include real-time and batch Credit Card processing and authorization, real-time calling card processing and debit system, and live operator assistance with all financial options including the ability to receive checks by phone.
• Call Center support functions, popup with customer information already filled out, call queuing, skill based call transfers, etc.

Jan 1992 – Jan 1994 · 2 yrs · Anaheim, California, United States

• Contracted by Simulation Sciences Corporation to design various utilities and installation packages using C/C++.
• Held meetings with the CFO and President of the company to analyze their project requirements and specifications.
• Maintained/modified dBase accounting applications.
• Trained end users on how to use the systems.

Jan 1990 – Jan 1992 · 2 yrs · Sherman Oaks, California

• Developed modules required to communicate with several different Credit Card companies for this voice engine which allowed the Information Providers flexibility to decide which clearinghouse to use. These modules were written in C/C++ under UHC and UnixWare.
• Developed a full control Suma Four (Key System) for all call capabilities and interaction with callers and the call center agents.
• Supported the Call Centers and developed features as required, and full integration between the Call Center location and the control system using ISDN/PRI both using voice cards in the Suma Four Phone System as well as in the IVR that I developed from scratch.
• Was part of the team (of 2) that installed and supported all of the operating systems in the company including the phone systems.

Jan 1986 – Jan 1990 · 4 yrs · Los Angeles, California, United States

• Design and implement voice applications for all customers based on their information distribution requirements.
• Developed the IBIS voice engine and applications from scratch using C/C++ and Assembly in DOS to control Dialogic voice cards.
• Developed a real-time pattern recognition system for automation (this is before anyone else did this type of automation), using Assembly in order to create a Wide Area Network with modified Takachiho commercial telephone information machines. (Auto-answer continuous play tape machines)
• Responsible for all System Administration, user management, and remote access management tasks in all systems for the company.
• Part of the team that would research RFP's and create documentation for the response whenever it matched what we did as a company.