Nov 2022 – Dec 2024 · 2 yrs 1 mo · Raleigh, North Carolina, United States · On-site

• Rebuilt, transformed and sold the ShareFile business in less than 3 years.
• Revived profitable growth 15x, doubled operating margins, resulting in a rule of 50 B2B SaaS business.
• Responsible for all aspects of the software lifecycle for the ShareFile business including product management, user experience, engineering, DevOps, solution delivery, and product marketing.
• Managed $80M+ iR&D budget with a 250+ global team in Raleigh, North Carolina, and Bangalore, India.
• Refocused on innovation and evolved ShareFile from a point solution for file sharing to an AI-powered solution platform streamlining client experience, work management and document-centric workflows.
• Re-platformed the product with an innovative cloud architecture and cloud security modernization strategy.
• Modernized and consolidated business systems including a new marketing stack optimized for try and buy yielding a 3x increase in buy now, and a new unified lead to cash technology stack consolidating 5 billing systems and CRMs to support the transition to a vertical selling motion.

Jan 2022 – Nov 2022 · 10 mos · Raleigh, North Carolina, United States · On-site

• Led the business case for the creation of a $200M SaaS business unit with 80K+ customers, created in January 2022, and focused on SMB and mid-market with profitable growth exceeding the rule of 40.
• Ran product management, user experience, and product marketing for the newly created business unit.
• Established 5-year strategic plan, refocused innovation and execution.

Dec 2017 – Jan 2022 · 4 yrs 1 mo · Raleigh, North Carolina, United States · On-site

• Established portfolio architecture and portfolio management process for overall Citrix $3B+ product portfolio.
• Led product management, strategy, product operations, business analytics, portfolio integrations, strategic partnerships and go-to-market driving more than $500M in ARR and 25%+ YoY growth in new SaaS ARR.
• Led the $200M Sapho acquisition and technology integration in 2018 and was a key stakeholder in the 2021 $2B+ Wrike acquisition.
• Drove business outcomes for marketing and trial led digital selling motion at scale (thousands of trial conversions per quarter), and enterprise and channel driven GTM.
• Defined the hybrid work strategy for Citrix Work solutions including modern work experience (Citrix Workspace), secure content collaboration (Citrix ShareFile), and documents and business workflows (Citrix RightSignature, Citrix Podio).
• Site leader for Citrix Raleigh (700+ employees).

Mar 2014 – Nov 2017 · 3 yrs 8 mos · San Francisco Bay Area · On-site

• Managed the Oracle Digital Experience SaaS and on-premises product lines (>$500M in annual revenue) and drove the transition of the on-premises Oracle WebCenter portfolio to the Oracle Cloud Platform.
• Pivoted the portfolio strategy to drive customer experience innovation with digital experiences integrated with Oracle SaaS applications: Oracle Marketing, Commerce, Service, HCM Cloud.
• Added best-in-class content and experience management cloud services to the Oracle Cloud Platform integrating content and digital assets management, collaboration, workflow automation, and omnichannel content and experience delivery.
• Portfolio PaaS cloud services: Oracle Content and Experience Cloud (now Oracle Content Management Cloud), Process Cloud Service.
• Portfolio on-premise product lines: Oracle WebCenter Content, Capture, Imaging, WebCenter Portal, WebCenter Sites, Oracle Business Process Management Suite.

Dec 2012 – Feb 2014 · 1 yr 2 mos

• Defined EMC Content Division (ECD) SaaS strategy and delivered first cloud services focused on vertical solutions for engineering, life sciences and extended enterprise collaboration.
• Built and hired new SaaS product management team.
• Drove key transformation initiatives to support new trial led go-to-market, established a new customer success function and customer success self-service center to enable SaaS adoption and expansion.
• Managed ECD user experience and product design team increasing focus on UX innovation, user centered design, design systems and continuous usability testing feedback loop.

Sep 2009 – Dec 2012 · 3 yrs 3 mos

• Managed business results for a $150M product portfolio providing web and mobile solutions to address basic document management, rich media, collaboration, advanced content management, case management and business process management needs.
• Defined and delivered EMC's next generation low-code platform (Documentum xCP) providing fully integrated low-code development for rich content and case applications unifying business domain modeling (content, data, events and case models), business process mapping, search and business analytics, rights management, compliance, intelligent capture, collaboration, and customer communications.
• Drove the Documentum Client strategy and the full refresh of the Documentum portfolio through breakthrough releases supporting a new generation of rapidly configured content solutions (D2 4.x).
• Accelerated the growth of the EMC Documentum partner ecosystem focused on solution development and achieved strong business growth, analyst recognition and market leadership.

Mar 2006 – Aug 2009 · 3 yrs 5 mos

• Drove product strategy, definition and GTM strategy of various EMC collaborative offerings with a strong focus on user centered design. Responsible for "end-to-end" lifecycle of various collaborative product lines, including: Documentum Collaborative Services, Documentum Client for Outlook and EMC Documentum CenterStage, EMC's next generation enterprise collaboration solution.

Oct 2002 – Mar 2006 · 3 yrs 5 mos

• Provided project management, technical and team leadership for EMC's next generation customer portal serving over 200,000 EMC customers, employees, suppliers and partners. Integrated with over 55 enterprise systems. Led and coordinated the development activities for a team of up to 30 developers. Set standards for coding practices, build process, unit testing, continuous integration, code reviews and release management.

Nov 2003 – Sep 2006 · 2 yrs 10 mos

• Actively volunteered and participated in the inception and development of the Apache Jetspeed 2 Portal, a complete product rewrite. Rapidly achieved committer status.

Oct 2002 – Jun 2004 · 1 yr 8 mos · Westborough, MA

• Software architect with achievements in the design and implementation of content management / content delivery strategies and best practices, infrastructure and storage (CAS/NAS/SAN) topologies, disaster recovery and high availability strategies.

Feb 2000 – Oct 2002 · 2 yrs 8 mos

• Managed all technical aspects of large and medium scale projects: highly involved in the project sales cycle, managed technical teams, gathered requirements, interacted with client's various departmental organizations, performed cost analysis and planning, designed, coded, tested and integrated customer relationship management, content management, personalization, and portal solutions.