Deenesh Raaj

CEO

Coimbatore, Tamil Nadu, India18 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over eight years in technical engagement and revenue operations.
Expertise in optimizing revenue growth and customer satisfaction.
Proven track record in managing customer success and sales teams.

Stackforce AI infers this person is a SaaS Revenue Operations and Customer Success expert.

Contact

Skills

Core Skills

Revenue OperationsCustomer SuccessTechnical EngagementApplication ManagementClient ManagementSalesBusiness DevelopmentTeaching

Other Skills

Project managementTeam managementMonitoringReportingNetwork managementCustomer acquisitionRelationship buildingMarketingProposal preparationStudent relationship managementIndustry collaborationForecastingRetail OperationsSales Funnel Managementcs operations

About

With over eight years of experience in the field of technical engagement, I am currently the Director of Revenue Operations at AppViewX, a leading integration and orchestration platform that provides application-centric visibility and automation for network infrastructure. My role involves supporting the Go to Market functions including Sales, and customer success teams, as well as developing and implementing strategies to optimize revenue growth and customer satisfaction. My core competencies include Revenue operations, customer success, sales, building and training teams, managing projects, and implementing tools and processes. My mission is to enable GTM teams to provide value to our end customers better and faster.

Experience

18 yrs 7 mos

Total Experience

4 yrs 7 mos

Average Tenure

10 yrs 7 mos

Current Experience

Appviewx

3 roles

Director of Revenue Operations

Promoted

Mar 2020 – Present · 6 yrs 3 mos

Revenue operationsCustomer successSalesProject managementTeam management

AVP - Customer success

Promoted

Oct 2018 – Mar 2020 · 1 yr 5 mos

Customer successTeam management

Senior Manager - Customer Success

Oct 2015 – Sep 2018 · 2 yrs 11 mos

Accomplished technical engagement professional with experience in assisting enterprises who are looking to:
Have a centralized ADC management platform that can provide application centric visibility, advanced operational, monitoring and reporting capabilities across data centers.
Granular role/object based access to monitor and manage their application services
Migrate from Cisco ACE to F5 BIG-IP/other ADC vendors with Vendor Agnostic ADC Management
Solution that can manage and monitor network devices in a single platform.
Minimize manual intervention to manage and monitor huge infrastructure of ADC across multiple data centers.
Reduce downtime during maintenance and to get better visibility for easier troubleshooting
Restore network devices to its previous desired state in the event of service interruptions, device failures and security breaches.
AppViewX, an integration and orchestration platform provides self-servicing, multi-vendor support and automation with application-centric visibility into your network infrastructure. AppViewX offers range of products – ADC+, Cert+, Firewall+ and Automation+ to provide Application Aware Infrastructure with its easy to design, approve and implementation of network configurations.
AppViewX ADC+, world's most advanced management platform helps leveraging ADCs by providing comprehensive application centric visibility, advanced operational, monitoring and reporting capabilities across data centers. AppViewX Cert+, application-centric certificate lifecycle management solution provides automated discovery, expiry alerting, renewal and revoking of SSL certificates across networks including app servers, web servers, ADCs, proxies and Firewalls. Soon, extending these Application Centric capabilities from L2 to L7 in the upcoming release.
To find out more, visit our website at http://www.appviewx.com/

Technical engagementApplication managementMonitoringReportingNetwork management

Dimension data

Client Manager

May 2012 – Sep 2015 · 3 yrs 4 mos · Bengaluru Area, India

Client Manager - Cloud business unit for customers across APAC, North America, Europe and Australia
Managed an Inside sales team for Dimension Data Cloud business unit for new customer acquisition and effectively manage, maintain and retain existing portfolio of customers by building long-term relationships within multiple named accounts.
Collaborate with the Geo-based Sales team to assign and manage new opportunity identified across those regions for other service lines to work towards successful closure of opportunities
Manage day to day operations of the team on conversations, opportunities found, setting expectations, ensuring goals, while tracking and reporting key metrics of the business
Build customer base by meeting with potential clients and educating them on the benefits of Dimension Data cloud and managed hosting products and services.
Designing & presenting solutions/ proposals to meet customer requirements for responding and managing customer inquiries, service or billing requests within a specified time frame.
Responding and managing customer inquiries, service or billing requests within a specified time frame.
Maintaining healthy business relationship with the existing clientele and hence generating repeat business from them as they grow.

Client managementSalesCustomer acquisitionRelationship building

Accel frontline ltd

Business Development Executive

Aug 2009 – Apr 2012 · 2 yrs 8 mos · Chennai

Handled bids& RFP for diverse industry verticals across multiple regions
Successfully sold & Executed several SEM & SEO(Google Adwords) Campaign nationally
Co-ordinated nationally across various regional teams for various business development activities
Implementing sales promotional activities as a part of market development effort.
Experience in executing and suggesting SEO & SEM campaign for various marketing campaign
Create and assist Ad campaign and run internet marketing campaign
Handling alliance partnership with VMWare, Oracle and various regional partners
Successfully sold various cloud computing technologies on IAAS, PAAS & SAAS
Collateral preparation for capability documents, whitepaper, case studies, product presentation etc.
Working experience in various industry verticals like Government / Corporate / Education / Banking / Manufacturing etc.
Specialties:
Key Accounts Management
Presales
SEO and SEM
Bid Management
Internet marketing
Requirement gathering
Proposal preparation
Internal sales training
VMWare sales professional
Oracle JDE Sales Specialist
Oracle EBS Sales Specialist
Oracle CRM On Demand Sales Specialist

Business developmentSalesMarketingProposal preparation

Niit

ICNM/Faculty

Aug 2005 – Aug 2007 · 2 yrs · Coimbatore Area, India

Key Responsibilities:
Teaching technology education for students
Student Relationship personal, responsible for upsell and cross sell for students
Industry collaboration nominated staff member responsible for placements for students
Contact various companies to generate openings and Schedule interviews and assist students for getting placed
Contributions:
Have achieved 100% pass results for all the students in the batch
HIgh Repurchases by Cross selling and up selling various courses for existing students
Achieved 100% target for placements
Organized campus placements and events , handled corporate batches and college seminars