Deepesh Bhatnagar

Operations Associate

Noida, Uttar Pradesh, India22 yrs 5 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Led multiple large-scale IT programs with high on-time delivery rates.
Established standardized frameworks improving project execution consistency.
Successfully deployed AWS-based data platforms enhancing reporting accuracy.

Stackforce AI infers this person is a seasoned IT Program Manager with expertise in enterprise delivery and digital transformation.

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Skills

Core Skills

Agile Project ManagementStakeholder ManagementDelivery OperationsProject EstimationClient DeliveryProduct ManagementProgram ManagementIt PmoConsultingBusiness IntelligenceBusiness Intelligence (bi)

Other Skills

Team Leadership & CoachingJIRA & Azure DevOpsRisk Mitigation & Problem SolvingRisk MitigationMachine LearningArtificial Intelligence (AI)Agile & Waterfall MethodologiesUS HealthcareBudgetingSalesforce LightningERP SoftwareVendor ManagementEngagement EconomicsAccount ManagementInterpersonal Skills

About

Experience leading enterprise IT programs and large-scale digital initiatives. I drive predictable, high-quality delivery across complex portfolios by combining strong governance, financial discipline, and data-driven decision-making. Over the past decade, I’ve led cross-functional and distributed teams to deliver business-critical solutions aligned to strategic objectives, KPIs, and SLAs. My focus lies in building scalable delivery models, optimizing capacity and demand planning, and strengthening client partnerships at the executive level. I specialize in translating business vision into structured execution—ensuring transparency, risk control, and measurable outcomes across Agile and hybrid delivery environments.

Experience

22 yrs 5 mos

Total Experience

2 yrs 4 mos

Average Tenure

1 yr 5 mos

Current Experience

Bourntec solutions inc

Delivery Manager | Digital & IT Programs

Jan 2025 – Present · 1 yr 5 mos · Noida, Uttar Pradesh, India · On-site

Responsible for the overall performance, governance, and delivery of a Noida Offshore Delivery Center and single point of accountability for operations, people, at the center level.
Spearheading end-to-end delivery of multiple client engagements, ensuring 95% on-time project completion and 15% improvement in client satisfaction scores through proactive stakeholder alignment and risk mitigation.
Driving presales and delivery strategy, optimizing resource utilization by 20% while maintaining budget adherence.
Coaching cross-functional teams on Agile best practices, improving sprint predictability and reducing delivery bottlenecks.

Agile Project ManagementStakeholder ManagementTeam Leadership & CoachingJIRA & Azure DevOpsRisk Mitigation & Problem SolvingDelivery Operations

Evince development (cmmi level 3 certified)

Delivery Manager

Feb 2024 – Sep 2024 · 7 mos · Ahmedabad, Gujarat, India · On-site

Established a standardized project management framework, improving project execution consistency across 52+ internal and external projects.
Transitioned 100+ resources from Zoho to Azure DevOps, increasing collaboration and delivery tracking efficiency by 30%.
Trained 18+ Project Owners on Agile & Waterfall methodologies, reducing project delays by 25%.
Migrated organizational communication from Skype to MS Teams, improving cross-team collaboration and issue resolution time by 40%

Client DeliveryProject EstimationMachine LearningArtificial Intelligence (AI)Agile & Waterfall Methodologies

Techoon

Delivery Manager & Head IT

Aug 2023 – Jan 2024 · 5 mos · Noida, Uttar Pradesh, India · On-site

Directed the full SDLC for multiple software products, achieving 98% release schedule adherence and aligning product initiatives with business objectives.
Introduced data-driven prioritization in product roadmaps, reducing time-to-market for key features by 20%.
Partnered with engineering & QA teams to streamline workflows, increasing team productivity by 15%

US HealthcareProduct ManagementAgile & Waterfall MethodologiesConsultingStakeholder Management

Aakash educational services limited

Program Manager & Head IT PMO

Jul 2018 – Aug 2023 · 5 yrs 1 mo · New Delhi, Delhi, India · Hybrid

Implemented a Project Gate approval process, prioritizing high-value initiatives, which led to 20% faster decision-making on strategic projects.
Successfully deployed a centralized AWS-based data platform, improving reporting accuracy by 30% for ERP, Salesforce, and legacy applications.
Pioneered analytics-driven curriculum roadmaps, improving student performance tracking efficiency by 25%

Program ManagementIT PMOAgile & Waterfall MethodologiesBudgetingSalesforce LightningERP Software+1

Ey

Engagement Manager

Nov 2013 – Jul 2018 · 4 yrs 8 mos · Gurugram, Haryana, India · On-site

Experienced professional adept at crafting solution strategies, roadmaps, and win themes, with expertise in design and development. Skilled in managing end-to-end project activities, including reporting, planning, risk identification and tracking, scope management, estimation, and stakeholder engagement. Proven ability to handle projects of high complexity, ensuring effective project documentation preparation.

ConsultingEngagement EconomicsAccount ManagementInterpersonal SkillsWritten CommunicationSoftware Implementation+3

Synechron

Technical Specialist

Jun 2013 – Nov 2013 · 5 mos · Pune, Maharashtra, India · On-site

The role involved consulting, solution architecting, and supporting critical business and technical requirements. Strong analytical skills with the ability to solve complex Cognos BI and performance issues.Effective communication and presentation skills, along with the ability to provide technical support to team members and clients.

Possess strong analyticalProposal WritingInterpersonal SkillsWritten CommunicationBusiness Intelligence (BI)Cognos ReportNet

Mphasis

Business Intelligence Architect

Aug 2006 – Jun 2013 · 6 yrs 10 mos · Pune, Maharashtra, India · On-site

I worked on the design and architecture of end-to-end business intelligence solutions, data warehousing, and BI architectures, designing data marts for business intelligence reporting experience in building reports, and designing and building a framework manager model with scalable physical, logical, and presentation layers.

Written CommunicationDemosCognosBusiness Intelligence (BI)Team Management

Hcltech

Technical Lead

Jan 2005 – Jan 2006 · 1 yr · Noida, Uttar Pradesh, India · On-site

Report tuning and report-writing, user administration report development, data modeling and integration, software upgrades, and troubleshooting.Provided technical leadership to a business intelligence team and mentored team members on technologies and tools to ensure consistent and effective implementation.

Written Communication

Ibm

Application Programmer

Jan 2004 – Jan 2005 · 1 yr · Bengaluru, Karnataka, India · On-site

Worked as Cognos Developer, typical responsibilities could include designing, implementing and administering Cognos securities and business intelligence portals. Gather business or user requirements and develop and maintain reports using Cognos Report Net 1.x.

Perot systems

Information Technology Associate

Jan 2003 – Jan 2004 · 1 yr · Noida, Uttar Pradesh, India · On-site

I worked with in-house business users to design and develop Cognos Impromptu reports and transformer cubes with data drill-down and slice-and-dice options. Develop and implement test plans to ensure the successful delivery of reports and cubes.