Deepraj Samadder

Business Development Executive

Bengaluru, Karnataka, India6 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in business development and sales.
Expertise in seller onboarding and account management.
Strong leadership skills managing teams and operations.

Stackforce AI infers this person is a B2C E-commerce professional with strong sales and operational management skills.

Contact

deepraj.samadder25@gmail.com LinkedIn

Skills

Core Skills

Account ManagementSeller SupportOperations ManagementData AnalysisSales ManagementTeam LeadershipBusiness DevelopmentMarketingCustomer Support

Other Skills

Seller Onboarding SupportPerformance MonitoringSeller EducationProgram ExecutionOperational Performance MonitoringPayment ManagementReportingIssue ResolutionBusiness OperationsSeller AcquisitionTraining DevelopmentTeam ManagementSOP DevelopmentOperational Metrics ManagementCustomer Engagement

About

Experienced Business Development Executive and Team Lead with a demonstrated history of working in the sales industry. Skilled in Negotiation, Sales, Communication, and Presentation. Strong business development professional with a Bachelor of Technology - BTech focused in Mechanical Engineering.

Experience

6 yrs 4 mos

Total Experience

1 yr 7 mos

Average Tenure

5 yrs

Current Experience

Amazon

4 roles

Account Manager

Jan 2025 – Present · 1 yr 5 mos

1. Seller Onboarding Support:
Guide sellers through listing products, pricing, shipping setup, and account health basics.
2. Performance Monitoring & Guidance:
Track seller performance (GMS, defects, late shipment, etc.).
Identify underperforming sellers and guide them to improve.
3. Seller Education & Enablement:
Conduct 1:1 interactions or group training sessions (webinars or office visits).
Help sellers understand Prime benefits, participation criteria, and strategic sales events (like Prime Day).
4. Account Management:
Maintain a portfolio of sellers in my bucket.
Act as the point of contact for escalation resolution and growth planning.
5. Program Execution & Reporting:
Maintain internal trackers (e.g., seller status, GMS goals).
Report performance, event participation, and feedback to leadership.

Seller Onboarding SupportPerformance MonitoringSeller EducationAccount ManagementProgram ExecutionSeller Support

Senior Operations Associate

Promoted

Apr 2024 – Present · 2 yrs 2 mos

1. Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards.
2. Delivers on multiple deadlines and priorities compulsively as a self-directed individual, comfortable with a fast-paced, ambiguous environment.
3. Developing and updating reporting focused on key operational performance indicators.
4. Responsible to manage tactical planning and drive execution of assigned tasks.
5. Resolves partner issues related to payments, technical and operational support, and ad-hoc queries.
6. Retrieve and analyze data using Excel.
7. Payment Disbursal to partners- checking invoices, creating POS, liaison with finance, solving partner queries.
8. Sending periodic updates and reports to partners and internal team on order processing, payouts, Audit related, misc. liaison to partners, internal business POCs, etc.
9. Discrepancy checks.
10. Maintain POs, Accruals and invoices.

Operational Performance MonitoringData AnalysisPayment ManagementReportingIssue ResolutionOperations Management

BizOps Associate

Jan 2023 – Apr 2024 · 1 yr 3 mos

1. Payment Disbursal to partners- checking invoices, creating POS, liaison with finance, solving partner queries.
2. Discrepancy checks
3. Sending reports to partners and internal team on order processing, payouts, Audit related, misc. liaison to partners, internal business POCs, etc.

Payment ManagementReportingIssue ResolutionOperations Management

Sales Associate

May 2021 – Dec 2022 · 1 yr 7 mos

Work on the Amazon Local Shops MSS project for the Local Shops team. Lead and manage a team of partners operations onboarded for the Amazon LS channel. Responsible for entire business operations and seller acquisition (SME) targets of franchisee cities in India also responsible for onboarding suitable partners.
Monitor and manage the sales and performance for sellers on Amazon Marketplace onboarded by Amazon Local Shop team by identifying growth areas and scope, planning proper prices, deals, and ensuring stocking of the on-demand products with adequate pin code coverage thereby ensuring on-time delivery and customer satisfaction.
Recognize system, quality, and process concerns and mitigate the issues to ensure smooth operations on the Amazon platform. Liaise with partners to ensure they are aligned with the onboarding goals and drive high quality deliverables and business results for catapulting the profits. Arrange and upgrade training modules for partners in order to enable them perform independently.

Business OperationsSeller AcquisitionPerformance MonitoringTraining DevelopmentSales ManagementOperations Management

Prione business services pvt. ltd. (“prione”)

Team Lead Sales and Operations at Amazon Local Shop

Nov 2020 – May 2021 · 6 mos · Kolkata, West Bengal, India

 Manage a team of 20 associates and lead them to assist a portfolio of key sellers who want to be integrated onto the Amazon’s global marketplaces.
 Ensure implementation of Amazon guidelines and develop a standard operating procedure (SOP) for the team and constantly improve SOP and train the team to achieve higher productivity and efficiency.
 Gather requirements and build internal work processes to increase the ease and efficiency of supporting sellers with understanding their onboarding process.
 Manage the key operational metrics for supporting sellers with understanding their onboarding process and drive listing quality improvement/optimization training projects for sellers and also deliver high-quality support to sellers with their onboarding process.
 Achieve targeted productivity levels/ SLAs for the team.
 Maintain records of day-to-day work by updating trackers to reflect work done.

Team ManagementSOP DevelopmentOperational Metrics ManagementTeam LeadershipOperations Management

Vedantu

Business Development Executive

Apr 2020 – Nov 2020 · 7 mos · Kolkata, West Bengal, India

 Contacting potential customers (Parents or Students) via calling and discussing career and educational goals with students and parents and set up meetings.
 Meet the Parents and Students and counsel the students on learning from Vedantu’s Learning Program and helping in the course selection process to ensure progress towards student goals and identifying student strengths and weaknesses and close the deal.

Customer EngagementSales NegotiationCounselingBusiness Development

Byju's (think & learn pvt. ltd.)

Business Development Associate

Aug 2019 – Nov 2019 · 3 mos · Greater Kolkata Area

 Identifying and contacting potential customers (Parents or Students) via calling, to familiarize them with brief overview of Byju’s Tablet Learning Program and fixing direct sales appointments with them. Experience of creating, handling and managing leads via CRM Software, Lead Squared.
 Meet the Parents and Students on the fixed appointment time and counsel the students on different learning pedagogies and pitch the Byju’s Personalized Learning Program. Negotiate with the customers to realize the sale on spot and earn revenue.
 Involved in executing the Financial Processes like loan application, credit check, and EMI approvals etc. for customers using various financial methods to pay for the sales.
 Involved in Order Placement and Order Dispatch for the sales conducted by using order management tools like Order Hive.
 Involved in constant contact and relation building with customers post sales to contribute to the 93% Customer Retention rate of the organization.

Lead ManagementSales NegotiationCustomer RetentionBusiness Development

Justdial

Business Development Executive

Jun 2019 – Aug 2019 · 2 mos · Bhubaneshwar, Odisha, India

My role was to meet every single businessman day by day to educate them about the product and needs to collect the data of their business. Here I have to sale our services to the shopkeepers, businessman and industrialists.

Customer EducationSalesBusiness Development

Byju's (think & learn pvt. ltd.)

Marketing Intern

Aug 2018 – Sep 2018 · 1 mo · Kolkata, West Bengal, India

Worked as a marketing intern on a project “DISCOVERY SCHOOL SUPER LEAGUE” at THINK AND LEARN Pvt. Ltd. Where I have to build the brand awareness for DSSL (Discovery School Super League - powered by BYJU'S) by communicating with key clients to satisfy their concerns.

MarketingBrand Awareness

Tech mahindra

Customer Support Associate

May 2018 – Jun 2018 · 1 mo · Bhubaneshwar, Odisha, India

My role was to handle E - Commerce Customers' Technical Query and also need to troubleshoot their Tech Issues online and troubleshooting & Customer support to premium clients.

Customer SupportTechnical Troubleshooting