Desislava Dimova

Operations Associate

Bulgaria17 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in CRM and program design.
  • Strong background in competitive analysis and strategic planning.
  • Experienced in managing cross-functional teams and projects.
Stackforce AI infers this person is a skilled manager in SaaS with a focus on CRM and program management.

Contact

LinkedIn

Skills

Core Skills

Customer Relationship Management (crm)Program Design

Other Skills

Competitive AnalysisCommercializationStrategic PlanningOperational ExcellenceChange ManagementITILProcess ManagementPricingProject PlanningBusiness Process ImprovementQuality AssuranceCustomer RelationsPricing ManagementProject Portfolio ManagementBusiness Strategy

Experience

17 yrs 6 mos
Total Experience
5 yrs 10 mos
Average Tenure
6 yrs 2 mos
Current Experience

Progress

4 roles

Manager, INFRA Sales Programs

Promoted

Dec 2022 – Present · 3 yrs 6 mos

Competitive AnalysisCustomer Relationship Management (CRM)Program DesignCommercialization

Manager, Sales Engineering EMEA

Dec 2021 – Dec 2022 · 1 yr

Customer Relationship Management (CRM)Program Design

Program Manager, EMEA

Dec 2020 – Dec 2021 · 1 yr

Customer Relationship Management (CRM)Program Design

Partner Enablement Manager

Apr 2020 – Dec 2020 · 8 mos

Customer Relationship Management (CRM)Program Design

Hewlett packard enterprise

3 roles

Product Service Manager

Jul 2019 – Apr 2020 · 9 mos

Program Manager (Deal Exceptions & Customer Product Enhancements)

Aug 2015 – Jul 2019 · 3 yrs 11 mos

Program Design

SRM Project Manager

Jun 2011 – Aug 2015 · 4 yrs 2 mos

Bulgarian online research/ lightspeed research ltd.

Project Manager

Dec 2008 – Jun 2011 · 2 yrs 6 mos · Sofia, Bulgaria

Education

American University in Bulgaria

Executive MBA — Management

Jan 2012 – Jan 2013

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