Digvijay Pawar

Operations Associate

Pune, Maharashtra, India10 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

9+ years in Salesforce administration and business analytics.
Expert in CRM enhancement and data integrity projects.
Proven ability to translate business needs into technical solutions.

Stackforce AI infers this person is a Salesforce Administrator with strong expertise in SaaS and business analytics.

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Skills

Core Skills

Salesforce.comBusiness Analytics

Other Skills

Salesforce Sales CloudCRM enhancement projectsdata integritysystem configurationtechnical designdata migrationData ManagementData AnalyticsScaled Agile FrameworkMicrosoft OfficeProgramming LanguagesPhotoshopWeb DesignProject ManagementIBM Rational rose

About

Energetic, dynamic and result oriented professional with nearly 9+ years of experience in SFDC Admin, Sales operations and business analytics. Having excellent analytical skills with strong experience in Requirement gathering, Salesforce (SFDC), Data modeling, Process flow, Risk analysis, handling different processing tools, brainstorming, decision making in complex situations during execution of projects. Drive detailed requirements and analysis on new salesforce.com configuration projects of varying complexity to ensure the smooth operation of our day-to-day business functions Have USA B1/B2 Visa.

Experience

10 yrs 4 mos

Total Experience

2 yrs 7 mos

Average Tenure

4 yrs 5 mos

Current Experience

Progress

Salesforce Administrator Enterprise Application

Jan 2022 – Present · 4 yrs 5 mos · Hyderabad, Telangana, India · Remote

Salesforce Sales CloudSalesforce.com

Kemp

Sales Operations Analyst - APAC

Oct 2020 – Dec 2021 · 1 yr 2 mos · Delhi, India

Symantec

Sales Operaions Specialist

Jan 2018 – Jun 2020 · 2 yrs 5 mos · Pune/Pimpri-Chinchwad Area

Provides global day-to-day end-user support (including system configuration, complex formulas and system maintenance)
Maintains user roles and profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules, Security, Validation Rules, and approval processes).
Performs data integrity and manipulation tasks such as managing data quality, merging duplicate records and managing account teams across global sales teams.
Understands business requirements for CRM enhancement projects and translates into technical requirements and design.
Leads technical design sessions, architects, and documents technical solutions that are aligned with business objectives
Provides detailed estimates of the level of effort associated to implement the technical portions of a project
Manages the technical delivery of custom development, integrations, and data migration activities
Maintains a holistic view of all business processes and users in the system to understand cross functional impacts with regard to configuration, process, workflow, dashboard and reporting.
Maintains updated system documentation and CRM policies/procedures
Manages/participates in special projects as assigned.
Stays current on CRM functionality, best practices, releases, product roadmaps and 3rd party applications available via the systems application exchange.

CRM enhancement projectsdata integritysystem configurationtechnical designdata migrationSalesforce.com

Eclerx services limited

Analyst

Aug 2015 – Dec 2017 · 2 yrs 4 mos · Pune, Maharashtra, India

A dynamic professional with 2 Years of experience in Business Analytics with key focus upon intense process of managing core tasks pertaining to Data Management, Data Analytics, Process Management, Handling different processing tools, Brainstorming, Sales force Reporting.
 Worked on Customer Data Management with the help of various client provided tools & internal management & CRM tools Salesforce.com (SFDC)
 Data Management, Team management, Process documentation (SOP, Process Flow Designs), Change Management, Quality management (FMEA-Failure Mode Effects Analysis, Quality Assurance Plan, Quality Audits/Checklists), Maintaining process metrics (QBR- Quarterly Business Reviews, Resource Utilization, Weekly Decks etc.)
 Understand the Business Logic of the client projects from business perspective & maintain daily audit, QA and Data Analysis

Data ManagementData AnalyticsSalesforce.comBusiness Analytics