Dorothy Fernandez

Recruiter

Mumbai, Maharashtra, India11 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 7 years of experience in hospitality and finance.
  • Proficient in various office management tools.
  • Strong communication skills for team collaboration.
Stackforce AI infers this person is a skilled professional in Hospitality and Office Administration.

Contact

Skills

Core Skills

Executive AssistanceHr CoordinationTalent CoordinationRecruitment SupportOffice AdministrationEvent CoordinationFront Desk OperationsClient RelationsCustomer ServiceFront Office ManagementTeam Leadership

Other Skills

Calendar managementZoom call setupExpense ManagementTravel ManagementTeam ActivityInterview SchedulingCandidate managementOn-boardingEmployee inquiries managementDocument maintenanceCandidate experienceInterview coordinationScheduling toolsCollaboration with recruitersCandidate queries management

About

I am a detail-oriented professional with over 7 years of professional experience along with a qualification certificate of a Bachelor's degree focused in Hospitality Administration/Management from Institute of Hotel Management Goa. I have professionally exposed myself to roles like Executive Assistant, Talent Coordinator, Office and HR coordinator and a Receptionist with a demonstrated history of working in the financial services and hospitality industry. During these exposures with different organizations; I have developed competency in tools like Outlook, MS Office, Smartsheet, Box, Slack, Zoom, G Suites, Lever, Trello, and Concur.  I also possess good communication skills to work efficiently with internal and external teams. Hence, I am eager to put my skills to work in a capacity that will allow me the opportunity to further my professional development

Experience

11 yrs 8 mos
Total Experience
1 yr 11 mos
Average Tenure
4 yrs 9 mos
Current Experience

Ares management corporation

2 roles

Senior Executive Assistant

Dec 2024Present · 1 yr 6 mos

Executive Assistant

Sep 2021Dec 2024 · 3 yrs 3 mos

  • As an Executive Assistant I support the Vice President - Human Resource India and some of my major responsibilities are listed below:
  • Calendar management
  • Setting up internal and external zoom call
  • Expense Management
  • Travel Management
  • Team Activity
  • Interview Scheduling
  • Candidate management
  • On-boarding new joiners
  • Point of contact for employee inquires and direct to appropriate team member
  • Work closely with phone group EA team members by providing back-up support.
  • Maintain documents, records, reports in a discreet and confidential manner.
Calendar managementZoom call setupExpense ManagementTravel ManagementTeam ActivityInterview Scheduling+6

Netflix

Talent Coordinator

Apr 2021Aug 2021 · 4 mos · Mumbai, Maharashtra, India

  • As a Talent Coordinator based in India below were my core responsibilities
  • Candidate experience
  • Interview coordination and scheduling for APAC region
  • Using various tools for scheduling
  • Working closely with recruiters, researchers and Admin Assistants
  • Being the one point contact for candidate queries
  • Hospitable host to the candidates
  • Being self responsible in decision making
  • Along with the above roles working closely with the Work Place Team and Employee Service Team.
Candidate experienceInterview coordinationScheduling toolsCollaboration with recruitersCandidate queries managementTalent Coordination+1

General atlantic

Co-Ordinator Office Administration

Oct 2019Mar 2021 · 1 yr 5 mos · Mumbai Area, India

  • Working as the sole Admin Coordinator below were my major responsibilities
  • Courier Handling
  • Space Management
  • Pantry Management
  • Vendor Management
  • Invoice Management
  • Travel and Hotel Management
  • Corporate Branding
  • Event Management
  • Visitor Management
  • Stationery Handling
  • Attendance Management
  • Interview Coordination
  • New Joiner Experience handling
  • Employee exit Management
  • Employee Insurance Handling
  • Coordinating and Interacting with office Space provider (WeWork)
  • Along with the above I used to also used to coordinate & schedule meetings for GCC Center Head, take care of HR and Admin Dash Boards and update various reports.
Courier HandlingSpace ManagementPantry ManagementVendor ManagementInvoice ManagementTravel Management+4

Dsp investment managers pvt. ltd.

Front Desk Executive

Sep 2017Oct 2019 · 2 yrs 1 mo · Mumbai Area, India

  • Working with Sodexo Facility Management I was handling DSP Investment Managers as a Client. Located at the site below were my core responsibilities.
  • Client Handling
  • Front Desk Management
  • Vendor Management
  • Event Management
  • Invoice processing
  • Facility Management
  • Hotel Reservation
  • Pantry Handling.
  • Along with the above responsibilities I also used to conduct trainings for Sodexo employees, take care of Sodexo Billing, Recruit support staff.
Client HandlingFront Desk ManagementVendor ManagementEvent ManagementFacility ManagementHotel Reservation+2

Four seasons hotel mumbai

Front Desk Receptionist

Oct 2016Aug 2017 · 10 mos · Mumbai Area, India

  • In charge of the front desk and responsible to report to the duty manager , assisting guest check
  • ins and check outs along with various situation handling, keeping a check on the store requisition
  • and trying to satisfy every guest need. Having sufficient knowledge about the hotel safety policy
  • and assisting other departments during staff crunch. Responsible for the training of new team members.
Guest check-inSituation handlingStore requisition managementTraining new team membersFront Desk OperationsCustomer Service

Eih limited- trident nariman point

Front Office Associate

Jul 2014Oct 2016 · 2 yrs 3 mos · Mumbai Area, India

  • Worked as a shift incharge and delegating and executing work, allocating guest rooms and handling store requisition. Prompt handling of situations and taking group check ins. Being an active team member at the club lounge along with reception handling and services provided in the lounge.
Shift managementGuest room allocationStore requisition handlingFront Office ManagementTeam Leadership

Taj hotels

Industrial Trainee

Dec 2012Mar 2013 · 3 mos · Mumbai Area, India

  • Attained knowledge to the core departments, including Food Production, Food/Beverage Service, Housekeeping and Front Office. Gained first exposure to the Hotel industry and established long-term goals through training.
Knowledge of core departmentsFood ProductionFood/Beverage ServiceHousekeepingFront Office

Education

Institute of Hotel Management Goa

Bachelor's degree — Hospitality Administration/Management

Jan 2011Jan 2014

Indira Gandhi National Open University

Bachelor's degree — Hospitality Administration/Management

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