Feb 2020 – Oct 2025 · 5 yrs 8 mos · Greater Salt Lake City Area · Hybrid

• At Target, I have been driving large-scale modernization and AI automation initiatives across critical retail systems. I contributed to transforming the Electronic Services POS experience for 53,000+ registers in 1,956 stores, enabling secure and seamless guest transactions at enterprise scale.
• I architected a Kafka-based event platform that processes 1B+ daily messages, automating workflows such as mobile activations, reversals, and cancellations while improving resiliency and significantly reducing infrastructure cost.
• I led the architecture of Cortex, a GPT-powered enterprise knowledge automation platform that consolidates operational intelligence and reduces time-to-answer from days to minutes, improving productivity for engineering and business teams.
• Separately, I created BOW Advisor, a Custom GPT that enables engineers to articulate impact with guided intelligence — improving visibility, documentation quality, and body-of-work storytelling across teams.
• I also contributed to modernization of the Starbucks POS experience at Target, enhancing reliability for loyalty services and improving operational consistency through collaboration across multiple teams.
• Through these initiatives, I continue to advance Target’s technology capabilities — strengthening resiliency, enabling agentic automation, and mentoring teams to deliver scalable innovation.

Feb 2016 – Feb 2020 · 4 yrs · Greater Minneapolis-St. Paul Area · On-site

• At Best Buy, I contributed to the digital transformation of the Site Control CMS platform that powers content delivery and promotions for high-traffic e-commerce operations. As a Digital Engineer II, I modernized core components by migrating from RiakDB to SOLR for faster and more reliable search, and from RabbitMQ to Kafka to strengthen message durability and throughput.
• I also introduced containerized deployments (Docker) to improve release reliability and operational consistency. Additionally, I developed machine learning-driven Deals recommendation features that improved personalization and promotional efficiency.
• As part of the Deals and promotions systems modernization, the platform scaled to 300M+ peak visits during major sales events. Strengthened resiliency also supported 250% YoY online sales growth during the COVID surge in digital demand.
• These efforts improved platform performance, stability, and customer engagement while collaborating across teams and enabling Best Buy to meet rapidly evolving market expectations.

Jun 2015 – Feb 2016 · 8 mos · New Jersey · On-site

• While working at GIT for clients like JP Morgan Chase, I focused on leveraging emerging technologies to develop scalable cloud-based solutions. Key contributions included designing a distributed Cloud Orchestration Engine using the TOSCA specification, implementing Java Concurrency Framework with Hazelcast, and developing REST APIs for seamless integrations.
• I co-authored a TOSCA-based config-driven UI specification, enabling efficient orchestration and infrastructure automation. Additionally, I mentored team members, conducted code reviews, and ensured alignment with project goals, delivering innovative and scalable solutions. This work demonstrated my ability to integrate advanced technologies and drive impactful outcomes.

Aug 2011 – Apr 2015 · 3 yrs 8 mos · India · On-site

• At Thomson Reuters, I served as Tech Lead on the Firmsite Publisher CMS, enabling the creation and management of thousands of websites for small and medium-sized law firms. The platform featured components for Content Writers and Website Designers, allowing simultaneous collaboration for faster time-to-market. I led initiatives like Firmsite Cloner and Firmsite Replicator, which enhanced scalability, improved efficiency, and saved approximately 30 person-days annually, earning the prestigious Innovation Award. Additionally, the Mobile Firmsites project boosted client engagement and business for FindLaw by enhancing usability and accessibility.
• My responsibilities included managing project timelines, mentoring team members, and addressing critical production issues while optimizing resource allocation through Primary and Secondary ownership models. On the R&D front, I explored advanced AI technologies, such as TensorFlow, to transform unstructured data into structured formats, laying the groundwork for data-driven innovations. Balancing leadership and technical exploration, I ensured the delivery of high-quality, scalable solutions that met client needs and achieved operational efficiency.
• Key results included streamlined processes, increased tool adoption, and recognition through multiple awards, such as first prize at the FindLaw Customer Expo 2012. The impact of my work was demonstrated through improved time-to-market for websites, enhanced user engagement, and expanded business opportunities for FindLaw. By integrating technologies like Java, Spring, REST frameworks, and responsive design, I ensured the system's scalability and effectiveness, setting benchmarks in CMS innovation and usability.

Mar 2010 – Jul 2011 · 1 yr 4 mos · India · On-site

• While working at Patni(IGatePatni) I worked for clients like Goldman Sachs as a Senior Consultant on the Vendor Information Security Review (VISR) project, a CMS designed to create and manage tailored questionnaires for vendors, streamlining risk assessment and vendor management processes. My primary responsibilities included stabilizing the application, redesigning it to support multiple business groups, and introducing multi-language capabilities for enhanced accessibility and usability.
• Key achievements included enabling the creation of questionnaires in English, Chinese, and Japanese, improving vendor engagement and risk evaluation. The redesign and stabilization efforts created a new internal market for VISR, increasing its adoption across multiple groups. By customizing internationalization components and optimizing workflows, I saved significant time and resources while delivering a more efficient and scalable solution.
• This work demonstrated my expertise in application stabilization, multi-language support, and CMS development, leveraging technologies such as Java, Struts, Hibernate, JSPs, and Tomcat to deliver impactful results and enhance the system's overall efficiency.

Apr 2007 – Jan 2010 · 2 yrs 9 mos · NJ, USA · On-site

• At EZ Solutions, I worked as a consultant for major financial institutions, including UBS and Lehman Brothers, delivering critical technology solutions that optimized financial operations and enhanced efficiency.
• At UBS, I played a key role in the Financial Compensation Management (FCM) project, leading a full-stack rewrite of the Financial Advisor Compensation module. My contributions—ranging from delivering a Proof of Concept (POC) ahead of schedule to stabilizing and optimizing the application—ensured a seamless transition to an improved system.
• At Lehman Brothers, I worked on the File Mover and Client Automatic Report Downloader (FMCARD) project, streamlining the distribution and management of Prime Transaction reports. By recommending optimal technologies and automating DAO generation, I accelerated development and improved operational efficiency.
• Technologies I utilized across both projects include Java, Spring, Struts, Hibernate, WebSphere, WebLogic, DB2, Sybase, JMS, and PL/SQL, along with tools like SVN, JUnit, Log4J, and Ant.

May 2005 – Mar 2007 · 1 yr 10 mos · Hyderabad Area, India · On-site

• At Wings Consultants, I worked as a Programmer on the Inventory & Order Management System (IOMS) project, designed to manage the warehouse operations for AmericaRx. The application featured modules for inventory and order management, integrating with platforms like Amazon, eBay, and AmericaRx to update tracking information in real-time.
• Key accomplishments included automating warehouse processes and integrating shipping with Amazon, which improved the company’s ratings and expedited payments. These enhancements optimized operational efficiency and strengthened the company’s position in the e-commerce market.
• I utilized technologies such as Java, Struts, JSPs, MySQL, and AWS to deliver a robust and scalable system, ensuring seamless integration and enhanced warehouse management capabilities. My contributions helped streamline operations and drive tangible business outcomes.