Faith Kyalo

Operations Associate

Nairobi, Kenya3 yrs 5 mos experience

Key Highlights

Proven track record in customer service excellence.
Strong organizational skills with effective time management.
Adaptable and committed to continuous learning.

Stackforce AI infers this person is a Customer Service and Virtual Assistance professional with strong data management skills.

Contact

Skills

Core Skills

Customer ServiceVirtual AssistanceData Entry

Other Skills

Active ListeningProblem SolvingTime Managementtyping speedcustomer support toolscommunication toolsProductivity SoftwareTicketing Systemsprovide solutionscommunication skillscomputer proficiencyOrganization Skillspatience and emotional intelligenceteamwork and collaborationNegotiation

About

I bring a robust set of skill in data analysis, project management, and English translation, honed over years of experience. My adaptability and commitment to continuous learning ensure I stay at the forefront of industry trends. With strong self-discipline and motivation, I deliver high-quality results, leveraging my interpersonal skills to collaborate effectively and drive projects to success. Regards Faith Kyalo faithsyokau77@gmail.com +254705325018

Experience

3 yrs 5 mos

Total Experience

1 yr 6 mos

Average Tenure

Current Experience

Freelance (self employed)

Customer Service Staff

Mar 2023 – Aug 2024 · 1 yr 5 mos · Remote

In customer service, i resolved issues, managed inquiries, ensure client satisfaction, improve response times, and build strong customer relationship

Cloudworkers ltd

Customer Service Staff

Jan 2023 – Aug 2024 · 1 yr 7 mos · Remote

In customer service, i resolved issues, managed inquiries, ensure client satisfaction, improve response times, and build strong customer relationships.

Active ListeningProblem SolvingCustomer Service

Cloudflare

Virtual Assistant

Mar 2022 – Mar 2024 · 2 yrs · Remote

As a virtual assistant i managed calendars, handle emails, organized tasks, conduct research, schedule meetings, processed data and support remote operations efficiently.

Customer ServiceTime ManagementVirtual Assistance