Apr 2025 – Jan 2026 · 9 mos · Raleigh, North Carolina, United States · On-site

• Represented N-able, a cloud-based IT management & security platform for MSPs and IT teams.
• Promoted to cross-sell in 4 months; executed 6,000+ calls, 2,300+ emails across 2,800 accounts.
• Built a $402K+ qualified pipeline creating 55+ expansion opportunities in MSP and IT segments.
• Achieved 96.7% meeting attendance and 48.7% email open rate in X-sell as top email performer.
• Managed customer relationships to drive expansion, prevent churn, & ensure product adoption.
• Position eliminated during organizational changes; exceeded activity benchmarks consistently.

Sep 2024 – Jan 2025 · 4 mos · Raleigh, North Carolina, United States · On-site

• Represented ShareFile, a cloud-based B2B SaaS secure file-sharing and collaboration platform.
• Generated $65K+ in pipeline across accounting, legal, consulting, and insurance verticals.
• Booked 100+ qualified demos from 8,000+ dials at 15-25% connection rates.
• Maintained 10+ weekly demos through strategic upselling and cross-selling.
• Exceeded all activity and pipeline KPIs using Salesforce, Salesloft, and ZoomInfo.
• Recognized as a top performer and selected for early promotion before acquisition.
• Position eliminated during acquisition; maintained quota-level performance through transition.

Feb 2024 – May 2024 · 3 mos · Raleigh, North Carolina, United States · On-site

• Represented Payzer, a cloud-based Field Service Management SaaS for SMB contractors.
• Generated $280K+ pipeline over 4 months cold prospecting small & medium service providers.
• Booked 100+ qualified demos by executing high-volume campaigns with 8,000+ total dials.
• Maintained daily connection rates of 15-25% while achieving consistent growth.
• Achieved demo consistency with fewer than 5 missed booking days over 4 months.
• Delivered high-quality leads praised by Account Executives for conversion efficiency.
• Joined 4-month program as an outsourced SDR to learn lead generation & build experience.

Oct 2023 – Feb 2024 · 4 mos · Raleigh, North Carolina, United States · Hybrid

• Built and led a 6-person sales team, coaching reps on closing techniques and strategies.
• Set company records for home warranty campaign; consultative approach became standard.
• Drove market expansion testing and validated strategies across three new territories.

Sep 2023 – Oct 2023 · 1 mo · Raleigh, North Carolina, United States · Hybrid

• Closed face-to-face deals ranking top 10% of team; promoted to team lead in the first month.
• Represented Fortune 500 brands (AT&T, Apple, Samsung, Google) executing the full sales cycle.
• Closed deals on-site through pricing negotiation, objection handling, and value demonstration.

Jan 2023 – Aug 2023 · 7 mos

Feb 2022 – Aug 2022 · 6 mos · Columbus, Ohio, United States

• Co-created an AI-native game engine designed to democratize 3D content creation.
• Focused on making advanced tools accessible and affordable for amateur creators.
• Led product development efforts to simplify the creation of immersive experiences.
• Drove innovation at the intersection of gaming, AI, and user empowerment.

Feb 2022 – Aug 2022 · 6 mos · Columbus, Ohio, United States

• Led a successful $52K angel round funding acquisition for the early-stage startup.
• Served as primary stakeholder liaison between investor groups and company leadership.
• Implemented internal communications infrastructure & investor outreach strategy.
• Created & executed digital marketing campaigns that enhanced brand visibility & engagement.
• Managed content production and scheduling across 5 social media channels.

Jan 2022 – Apr 2022 · 3 mos · Columbus, Ohio, United States

• 10-Week Idea Accelerator hosted by Procter & Gamble + The J.M. Smucker Company.
• Selected for a 10-week paid innovation accelerator focused on real-world problem solving.
• Collaborated in a team of four to apply startup methodologies to corporate innovation challenges.
• Identified pain points and designed creative solutions for Fortune 500 sponsors.
• Developed and pitched a unique startup concept directly to executives at P&G and Smucker’s.
• Gained hands-on experience in venture development, market research, and innovation strategy.

Oct 2020 – Apr 2021 · 6 mos · Columbus, Ohio, United States

• Fostered a culture of innovation & encourage entrepreneurship among OSU students.
• Identified new opportunities within the Columbus, OH entrepreneurial ecosystem.
• Centralized entrepreneurship and innovation resources at OSU.

Jun 2020 – May 2021 · 11 mos · Columbus, Ohio, United States

• Launched a student organization focused on supporting Black student entrepreneurs.
• Defined the mission to educate, empower, and connect entrepreneurial talent at OSU.
• Worked to provide resources, mentorship, and opportunities for students across Ohio.
• Built a platform to foster collaboration, innovation, & community among underrepresented founders.

Aug 2019 – Jul 2020 · 11 mos · Columbus, Ohio, United States · Hybrid

• CEO Club:
• Coordinated the planning and execution of high-profile CEO speaker events.
• Helped host events attended by 1,000+ students, faculty, and professionals.
• Managed logistics to ensure a seamless experience for guest speakers and attendees.
• Collaborated with university departments and student teams to drive turnout and engagement.
• 500 Firms Club:
• Led outreach efforts to connect with high-achieving OSU students and alumni.
• Conducted interviews to uncover their habits, mindset, and professional journeys.
• Shared key insights with club members to support personal and career development.
• Helped build a network of role models for aspiring student professionals.

Jun 2019 – Aug 2019 · 2 mos · Cincinnati, Ohio, United States

• Conducted market research, identified and evaluated potential opportunities, & performed site visits.
• Maintained various confidential documents, data entry, & property showing schedules.
• Screened applicants on criminal, background, and rental history.
• Supported the property management team and performed other duties when required.

Aug 2018 – Mar 2019 · 7 mos

• Host small, private groups and large corporate events.
• Provide guests with the utmost care and attention to ensure a first-rate guest experience.
• Educate guests regarding company operations and equipment.
• Continual advocate of teamwork with fellow associates instilling a culture of positivity and spirit.

Aug 2018 – Mar 2019 · 7 mos

• Serve with outstanding attention to detail.
• Suggestively upselling to increase sales.
• Training new associates to be a part of our culture.
• Demonstrated genuine hospitality and attentiveness while taking care of guests.

Jun 2017 – Aug 2018 · 1 yr 2 mos

• • Assisted running outreach events and marketing campaigns for the site.

May 2017 – Mar 2019 · 1 yr 10 mos

• Opened/closed registers and handled cash discrepancies with accuracy.
• Delegated tasks and ensured smooth shift operations for team members.
• Resolved guest issues and approved policy exceptions to ensure satisfaction.
• Trained new hires and supported ongoing development of team members.
• Gave real-time feedback and recognized strong performance during shifts.

Jun 2016 – Aug 2018 · 2 yrs 2 mos

• Greet, give, & guide guests on company policies and equipment to give the best experience.
• Sign up guests for memberships.
• Handled cash register and processed payments for various merchandise items.

Aug 2017 – May 2018 · 9 mos · Columbus, Ohio, United States · Hybrid

• Promoted and supported multicultural programs and events across campus.
• Helped plan and run events that celebrated global cultures and diversity.
• Managed budgets and tracked expenses for student-led cultural initiatives.
• Partnered with university offices to promote inclusion and community engagement.
• Advertised and represented diversity-focused events to boost student participation.

Aug 2017 – Dec 2017 · 4 mos · Newark, Ohio, United States · On-site

• Gave campus tours and shared insights on academic programs, student life, and campus resources.
• Supported admissions team at recruitment events and Buckeye Visit Days.
• Called and emailed prospective students to share information and answer questions.
• Entered and updated student data in admissions systems.
• Spoke on student panels to share personal OSU Newark experiences.
• Represented the university with energy, authenticity, and professionalism.

Aug 2015 – Jun 2016 · 10 mos · Mason, Ohio, United States · On-site

• Processed Guest orders and applied payments into the POS system.
• Communicated clearly with Guests & Team Members with accurate information.
• Packaged take-home orders for Guests as requested and verified orders for accuracy.
• Maintained a clean and sanitary work area during hours of operation.
• Maintained and cleaned floors, equipment, and all areas of the restaurant.

Aug 2015 – Jun 2016 · 10 mos · Mason, Ohio, United States · On-site

• Prepared menu items according to our recipes and modified them according to Guest preferences.
• Maintained a clean and sanitary line area during the hours of operation.
• Complied with all food safety standards.
• Consistently measured, assembled, and prepared ingredients required for menu items.
• Cleaned and maintained floors, equipment, & all areas of the restaurant.