G

Gagan T.

Operations Associate

New Delhi, Delhi, India19 yrs 5 mos experience
Highly StableAI Enabled

Key Highlights

  • 15+ years in Operations and HR Administration.
  • Expert in vendor management and supply chain setup.
  • Proven track record in project delivery and client satisfaction.
Stackforce AI infers this person is a seasoned Operations and HR professional with expertise in E-commerce and Business Operations.

Contact

Skills

Core Skills

Client ServicingBusiness DevelopmentOperations ManagementBusiness OperationsVendor Management

Other Skills

Client CommunicationLead GenerationCustomer SuccessSales OperationsKey Account ManagementMarketing StrategyAccount ManagementStakeholder ManagementEvent CoordinationDigital MarketingRelationship ManagementProduct DevelopmentSupply Chain CoordinationBudget ManagementQuality Control

About

I am an Operations & HR Administration professional with 15+ years of experience managing corporate facilities, HR operations, and business functions across multinational environments. Over the years, I have led end-to-end operations including employee lifecycle management, payroll coordination, vendor management, and compliance. I have hands-on experience with HRIS platforms such as Workday, Namely, and Zoho, supporting onboarding, system setup, and HR processes. I specialize in office setup and infrastructure development, having successfully delivered multiple projects across Delhi NCR including greenfield setups, expansions, and office renovations. In my recent role, I have also managed business operations and supply chain setup, including international vendor sourcing from China and coordination with UK-based stakeholders for expansion planning. I bring a data-driven approach to operations, leveraging Excel, Power BI, and analytics to improve efficiency, reduce costs, and support decision-making. I am currently exploring opportunities in Operations, HR Administration, Facilities, and Corporate Services roles where I can contribute to organizational growth and operational excellence.

Experience

19 yrs 5 mos
Total Experience
4 yrs 10 mos
Average Tenure
1 mo
Current Experience

Intensive communication unit

Operations Manager-Sales and Servicing

May 2026Present · 1 mo · India · Hybrid

  • Managing client relationships and ensuring smooth execution of projects and campaigns.
  • Handling end-to-end client servicing, coordination, and communication for corporate accounts.
  • Supporting business development activities, lead generation, and client engagement initiatives.
  • Coordinating with internal creative, marketing, and operations teams for timely project delivery.
  • Assisting in strategic communication, branding, and digital marketing campaigns.
  • Preparing presentations, reports, proposals, and client updates for ongoing projects.
  • Managing stakeholder communication and ensuring high client satisfaction and retention.
  • Supporting event communication, campaign planning, and execution activities.
  • Coordinating with vendors, partners, and service providers for operational requirements.
  • Contributing to business growth through relationship management and effective communication.
  • Key Skills
  • Client Servicing • Business Development • Corporate Communication • Account Management • Sales Coordination • Marketing Strategy • Brand Communication • Vendor Management • Stakeholder Management • Event Coordination • Digital Marketing • Relationship Management
Client CommunicationLead GenerationCustomer SuccessSales OperationsKey Account ManagementBusiness Operations+9

Simaura

Senior Manager Business Operations

Apr 2025Apr 2026 · 1 yr · Delhi, India · On-site

  • Simaura Ventures Pvt. Ltd.
  • April 2025 – April 2026
  • Built Simaura Ventures Pvt. Ltd. from idea to execution as a product-led and platform-driven company, owning operations, execution, and go-to-market strategy.
  • Led the planning and development of www.simauraventures.in
  • , a retail e-commerce platform, including end-to-end website planning, vendor and development partner selection, catalog structuring, pricing logic, and operational workflows.
  • Implemented a subscription model for alcohol-based fuel gel, enabling recurring revenue and predictable demand.
  • Conceptualized and managed www.simauraventures.com
  • as an informative and service-focused platform, enabling corporates and brands to launch or develop products in India using Simaura Ventures’ sourcing, manufacturing, packaging, compliance, and go-to-market capabilities.
  • Led product development and launches across multiple categories, including:
  • Rondue – tabletop cooking solutions
  • Alcohol-based cooking fuel & fuel gel
  • Rondue Spices (vendor identification, recipe finalization, procurement agreements, and export readiness)
  • Camping kits and outdoor cooking products, including international sourcing
  • Managed domestic and international vendor sourcing, including supplier identification, negotiations, and product selection at the Canton Fair (China).
  • Owned vendor negotiations, cost optimization, quality control, and supply chain coordination across India and overseas suppliers.
  • Led finance planning, budgeting, pricing strategy, and coordination with accounting and compliance partners.
  • Oversaw facilities, administration, and HR operations, including hiring coordination, onboarding, vendor contracts, and daily operational governance.
  • Worked closely with designers, developers, manufacturers, and logistics partners to ensure brand consistency, scalability, and operational efficiency.
  • .China visit
  • .UK expansion
  • .Vendor setup
  • .Factory + office setup
Operations ManagementVendor ManagementProduct DevelopmentSupply Chain CoordinationBudget ManagementQuality Control+2

Kemp

Manager Operation

Jan 2020Mar 2025 · 5 yrs 2 mos · India

  • Supporting day-to-day operational activity and identifying opportunities to improve overall operating performance and save costs.
  • Assist in monitoring facility operation, and ensuring that the facility is in the best working order and condition possible
  • Ensuring that facilities activities and procedures (local) conform to applicable laws, policies, and best practice guidelines
  • To manage third-party contractors/vendors engaged in the operation and maintenance of properties.
  • To follow contractors/vendors Payments from Finance Department as per agreement /PO
  • Managing office services including building systems and AMC, cleaning services, vending services such as coffee machines, contracting business equipment services, administration, purchasing equipment, furniture, and fixtures, maintenance, office supplies, and stationery
  • Assist in the management and coordination of meetings, training, and events, and manage
  • Assisting in setting up workstations for any office move as well as new hires relocation
  • Strong Problem-Solving Skills
  • Procurement of IT and other utilities for India office
  • Managing Imports and Exports of Load balancers
  • Initial level diagnosis(&resolution) of operation incident
  • Facility to supply equipment and supplies to employees working remotely or WFH
  • Arrangement of Miscellaneous Licensing and Certifications for the Company
  • Respond to emergency situations or other urgent issues involving the facility
  • Handled insurance plans and service contracts
  • Planned and coordinated all installations (telecommunications, heat, electricity etc.) and refurbishments
  • Managed the upkeep of equipment and supplies to meet health and safety standards
  • Inspected office structures to determine the need for repairs or renovations
  • Reviewed utility consumption and strive to minimize costs
  • Supervised all staff facilities staff (custodians, technicians, groundskeepers, etc.) and external contractors
Vendor ManagementFacility ManagementProblem SolvingCost OptimizationOperational GovernanceOperations Management

Lithops technologies pvt ltd

2 roles

Operations Manager

Promoted

Apr 2016Jan 2020 · 3 yrs 9 mos · New Delhi Area, India

  • Duties and responsibilities include:
  • Planning and controlling change.
  • Managing quality assurance programmes.
  • Researching new technologies and alternative methods of efficiency.
  • Setting and reviewing budgets and managing cost.
  • Overseeing inventory, distribution of goods and facility layout.
Quality AssuranceBudget ManagementInventory ManagementOperations ManagementVendor Management

Office Assistant

Jun 2010Apr 2016 · 5 yrs 10 mos · New Delhi Area, India

  • Handling incoming calls and other communications.
  • Managing filing system.
  • Recording information as needed.
  • Greeting clients and visitors as needed.
  • Updating paperwork, maintaining documents and word processing.
  • Helping organize and maintain office common areas.
  • Performing general office clerk duties and errands.
  • Organizing travel by booking accommodations and reservations needs as required.
  • Coordinating events as necessary.
  • Maintaining supply inventory.
  • Maintaining office equipment as needed.
  • Aiding with client reception as needed.
  • Experience as a virtual assistant.
  • Creating, maintaining, and entering information into databases.
Office ManagementClient ReceptionDocument Management

Tez network solutions pvt. ltd.

Office Administrator

Nov 2006Jun 2010 · 3 yrs 7 mos · New Delhi Area, India

  • Respond to telephone, email, walk-in, and website contact form inquiries
  • Create and process new leases as well as lease renewals and additions
  • Handle minor financial transactions for the office, such as rental payments and deposits, issuing receipts and purchasing needed supplies
  • Maintain office files
  • Collaborate with on-site maintenance team and external contractors to ensure that the property and individual units are repaired and maintained to meet company standards and local laws
  • Collect, process and distribute incoming mail as well as compose and send correspondence for other office staff
  • Assist management and other staff to ensure compliance with applicable federal, state and local laws
Office AdministrationFinancial TransactionsCompliance Management

Education

Rabindranath Tagore University

Bachelor of Business Administration - BBA

Jul 2016Jul 2019

Delhi University

Bachelor of Arts - BA

Aug 2005Aug 2008

Delhi University

Bachelor of Arts - BA — Economics

Apr 2005Apr 2008

Lal Bahadur Shastri Training Institute - India

Diploma in Advance Computer Software

Apr 2005Mar 2007

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