Geetha B.

Business Development Executive

Kathmandu, Bāgmatī, Nepal4 yrs 9 mos experience

Highly Stable

Key Highlights

Expert in transforming data into actionable insights.
Strong background in customer relationship management.
Proficient in advanced analytics and machine learning.

Stackforce AI infers this person is a Data Analyst with expertise in customer experience and technical support.

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Skills

Core Skills

Data AnalysisBusiness OperationsCustomer Relationship Management (crm)

Other Skills

Development ProjectsPresentationsCustomer ExperienceLarge Language Models (LLM)Realistic AnimationQuality AssuranceAnnotationTime ManagementSalesAppointment SettingCustomer SuccessCustomer SatisfactionCustomer Escalation ManagementCustomer EngagementPlanning

Experience

4 yrs 9 mos

Total Experience

1 yr 7 mos

Average Tenure

Current Experience

Apple

Data Operations Analyst

Nov 2019 – Mar 2023 · 3 yrs 4 mos · Hyderabad Area, India · Hybrid

Passionate about transforming data into actionable insights, I specialized in leveraging advanced analytics and machine learning algorithms to solve complex problems and uncover opportunities. With a focus on innovation and precision, I enhanced decision-making processes and drove business growth through data-driven strategies. My role involved bridging the gap between raw data and impactful solutions, empowering the organization to stay ahead in an ever-evolving digital landscape.

Development ProjectsPresentationsData AnalysisBusiness Operations

Amazon

Alexa Integration Specialist

Sep 2018 – Apr 2019 · 7 mos · Hyderabad, Telangana, India · On-site

I specialized in enhancing the functionality and user experience of Alexa. I focused on diagnosing and resolving complex issues while ensuring seamless integration of the Alexa’s features into users daily lives. This role allowed me to deepen my expertise in smart technology and innovative problem-solving.

Tech mahindra

Technical Specialist

Sep 2017 – Aug 2018 · 11 mos · Hyderabad, Telangana, India · On-site

I specialized in troubleshooting router-related issues and providing technical support to ensure seamless connectivity for clients. Additionally, I handled router sales, offering tailored solutions to meet customer needs while driving business growth. This role honed my technical expertise and customer relationship management skills.

Customer ExperienceCustomer Relationship Management (CRM)