Hari har Singh

Operations Associate

Noida, Uttar Pradesh, India14 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven expertise in logistics operations management.
Strong background in fraud detection and chargeback handling.
MBA with a focus on Marketing & Finance.

Stackforce AI infers this person is a Logistics and Fintech professional with strong operational and analytical skills.

Contact

Skills

Core Skills

Logistics ManagementVendor ManagementChargebacksFraud Detection

Other Skills

Management Information Systems (MIS)Customer ServiceData AnalysisPayment ProcessingOperations ManagementMISAdvanced ExcelE-commerceBusiness DevelopmentBusiness AnalysisBusiness StrategyCompetitive AnalysisMarket ResearchAnalyticsProduct Management

About

Experienced Logistics Operations with a demonstrated history of working in the internet industry. Skilled in Operations Management, Analytical Skills, Customer Relationship Management (CRM), Chargebacks, and Fraud Detection. Strong operations professional with a Master of Business Administration (M.B.A.) focused in Marketing & Finance from AIMT, Greater Noida, Gautam BuddhNagar, (UP).

Experience

14 yrs 1 mo

Total Experience

2 yrs 6 mos

Average Tenure

4 yrs 3 mos

Current Experience

Genpact

Accounts Payable Specialist

Mar 2022 – Present · 4 yrs 3 mos · Noida, Uttar Pradesh, India · On-site

Nysa communications pvt. ltd.

Business Analyst

Nov 2017 – Feb 2021 · 3 yrs 3 mos · Noida, Uttar Pradesh

Eschoolbuddy retail pvt ltd

eschoolbuddy retail pvt ltd

Dec 2014 – Oct 2017 · 2 yrs 10 mos · Noida, Uttar Pradesh, India

Paytm

2 roles

Senior Associate client servicing

Promoted

Jun 2013 – Nov 2014 · 1 yr 5 mos · Noida Area, India

Handling day to day Logistics operation activity.
Track the daily orders movements.
Resolve problems concerning transportation, logistics systems, or customer's issues.
Managing vendor's products dispatches / Deliveries /performance and maintain MIS for their Orders to release the timely Payment.
Reconcile the Cods Orders Payment with Logistics partners & India Post.
Reconcile for payment and recoveries on account of non delivery or damage of products.
Development of the logistics supply base.
Identifying key transport cost.
Knowledge of various geographical and political conditions associated with PAN India.
Follow up with various supp3rd party carriers, couriers and Logistics partners to ensure the timely delivery of consignment.
Develop an efficient operational support infrastructure while maintaining a focus on exceptional customer service and profitability.
Supervise the analysis of data and provide detailed results to the customer.

Logistics ManagementVendor ManagementManagement Information Systems (MIS)Customer ServiceData Analysis

Client Service Associate

Feb 2010 – Jun 2012 · 2 yrs 4 mos · Noida

To reconcile transactions done at payment gateway.
Connect with different acquirer banks to reconcile the transations done at Payment gateway.
.Help CST team on payment related issues.
.Handle Chargeback with different Banks & detect fraud transactions.

ChargebacksFraud DetectionPayment ProcessingCustomer Service