Isha Thakur

Operations Associate

Gurgaon, Haryana, India16 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Strong leadership and teamwork skills.
  • Expertise in managing production processes.
  • Experience with leading large teams in diverse environments.
Stackforce AI infers this person is a Senior Quality Analyst Manager in the IT industry.

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About

Experienced Senior Quality Analyst Manger in an IT industry. I am known for a strong leadership skills and teamwork. I love challenges and always curious to learn new skills. Demonstrated expertise in managing overseeing production processes, data analyzing, developing strategies for higher quality, building and leading large cohesive teams. An assertive individual with strong interpersonal skills and people management skills. I have worked with large leading companies like Wipro, Bank of America, Airtel and Airbnb in a different challenging roles : Senior Technical Specialist, Customer Service Representative, SME, Product Consultant, Project handling and QA Manager. Experiences in multi-site, multi cultural operations environments. Responsive, reliable, active listener, flexible, patience, positive attitude, high quality driven, customer focused and articulate.

Experience

16 yrs 5 mos
Total Experience
2 yrs 8 mos
Average Tenure
3 yrs 2 mos
Current Experience

Axero solutions

Senior Quality Analyst Manager

Apr 2023Present · 3 yrs 2 mos · India

Axero technologies private limited

Quality Analyst Manager

Dec 2018Apr 2023 · 4 yrs 4 mos · India

Airbnb

Customer Experience Specialist

Jun 2017Sep 2018 · 1 yr 3 mos · India

Airtel

Project Specialist

Apr 2016May 2017 · 1 yr 1 mo · India

Bank of america

Wealth Management Specialist

Dec 2011Mar 2016 · 4 yrs 3 mos · India

Wipro

Senior Technical Specialist

Aug 2007Dec 2009 · 2 yrs 4 mos · India

Education

Delhi University

Bachelor of Arts

Isha Thakur - Operations Associate | Stackforce