Isha Thakur — Operations Associate
Experienced Senior Quality Analyst Manger in an IT industry. I am known for a strong leadership skills and teamwork. I love challenges and always curious to learn new skills. Demonstrated expertise in managing overseeing production processes, data analyzing, developing strategies for higher quality, building and leading large cohesive teams. An assertive individual with strong interpersonal skills and people management skills. I have worked with large leading companies like Wipro, Bank of America, Airtel and Airbnb in a different challenging roles : Senior Technical Specialist, Customer Service Representative, SME, Product Consultant, Project handling and QA Manager. Experiences in multi-site, multi cultural operations environments. Responsive, reliable, active listener, flexible, patience, positive attitude, high quality driven, customer focused and articulate.
Stackforce AI infers this person is a Senior Quality Analyst Manager in the IT industry.
Location: Gurgaon, Haryana, India
Experience: 16 yrs 5 mos
Career Highlights
- Strong leadership and teamwork skills.
- Expertise in managing production processes.
- Experience with leading large teams in diverse environments.
Work Experience
Axero Solutions
Senior Quality Analyst Manager (3 yrs 2 mos)
AXERO TECHNOLOGIES PRIVATE LIMITED
Quality Analyst Manager (4 yrs 4 mos)
Airbnb
Customer Experience Specialist (1 yr 3 mos)
airtel
Project Specialist (1 yr 1 mo)
Bank of America
Wealth Management Specialist (4 yrs 3 mos)
Wipro
Senior Technical Specialist (2 yrs 4 mos)
Education
Bachelor of Arts at Delhi University