Jainam Shah

Product Manager

Mumbai, Maharashtra, India4 yrs 8 mos experience

Highly Stable

Key Highlights

5+ years in B2B Fintech SaaS product management.
Recognized as Star Performer of the Year 2023.
Expert in Agile methodologies and client relationship management.

Stackforce AI infers this person is a Product Manager specializing in Fintech SaaS with a strong focus on client engagement and product strategy.

Contact

Skills

Core Skills

Product StrategyProduct DevelopmentPresalesProduct ManagementStakeholder ManagementData Analysis

Other Skills

Agile MethodologiesUser Acceptance TestingUser Experience DesignProduct LaunchProduct RequirementsStakeholder CommunicationRequirements AnalysisClient Relationship ManagementPythonMicrosoft OfficeDigital StrategyJiraWritten CommunicationProduct PlanningTechnical Product Management

About

Product Manager with 5+ years of experience in B2B Fintech SaaS, B2C, credit risk management, and decision management platforms. I specialize in end-to-end product development, client relationship management, and delivering scalable, user-focused solutions. Previously, at Think360.ai, I excelled in Agile methodologies, creating user stories, and leveraging data analysis to shape credit policies. My work drove measurable KPI improvements and strengthened client partnerships. With a strong technical foundation (B.E. in Computer Engineering), I integrate statistical analysis, cross-functional collaboration, and problem-solving to build impactful products. Recognized with the Fire Fighter Award and Star Performer of the Year 2023 for delivering client-centric results. Additionally, I bring expertise in presales, stakeholder communication, and tailored solutions that align with business goals. Author of Modern Khwaab, showcasing my creative edge. Let’s connect to drive innovation in Fintech and beyond!

Experience

4 yrs 8 mos

Total Experience

1 yr 9 mos

Average Tenure

1 yr 1 mo

Current Experience

Nupi

Product Manager

Apr 2025 – Present · 1 yr 1 mo · Mumbai, Maharashtra, India · On-site

Owned end-to-end product strategy for NUPI, a B2C & B2B consumer loyalty platform.
Led the development of a modular loyalty ecosystem, including Admin Portal and Consumer App.
Designed an AI-powered Campaign Studio for no-code loyalty creation, enhancing user engagement.
Launched the Shopify Loyalty Plugin, improving merchant adoption, user stickiness, combining loyalty and growth from single platform.

Product DevelopmentProduct StrategyAgile MethodologiesStakeholder ManagementUser Acceptance Testing

Celusion technologies

Manager - Product and Presales

Sep 2024 – Mar 2025 · 6 mos · Mumbai, Maharashtra, India · On-site

Managed the development of features for the Decide Management Platform, enhancing backend policy creation.
Strategized and delivered custom Proofs of Concept (POCs) across various sectors, showcasing product versatility.
Contributed to the enhancement of over four products, focusing on API capabilities and the Decision Management Portal.

Product DevelopmentProduct RequirementsStakeholder CommunicationPresales

Think360.ai

2 roles

Senior Product Associate

Promoted

Apr 2023 – Sep 2024 · 1 yr 5 mos

1. Spearheaded collaboration with 25+ clients, utilizing Agile methodologies for streamlined requirement gathering, showcasing
expertise in use cases, mock-ups, and elicitation techniques.
2. Successfully delivered customized solutions and robust support to clients, demonstrating acute customer insight and
contributing to notable improvements in KPIs.
3. Managed client-level queries, executing efficient Proof of Concept (POC) initiatives in the dynamic finance domain, reinforcing
credibility for prospective clients.
4. Facilitated cross-functional communication with InfoSec teams, resolving 10+ Infosec queries to ensure the implementation of
secure and compliant solutions.
5. Served as the primary liaison among stakeholders, managing clients, and fostering swift setup and onboarding, contributing
significantly to efficient project life cycles.
6. Developed and executed comprehensive business requirements documentation strategies, ensuring clear communication
between stakeholders and development teams.
7. Conducted gap analysis and recommended
process improvements and automation opportunities, enhancing operational efficiency.
8. Participated in the design and implementation of software solutions, ensuring alignment with overarching business requirements
and emphasizing user acceptance testing (UAT) for quality assurance.
10. Led and managed a cohesive team of 8 members, cultivating a culture of collaboration and driving project success through
effective team management.
11. Expedited client conversion from contract to go-live in under a month, showcasing exceptional efficiency in project life cycle
management.
12. Recognized as the youngest employee to convert potential clients to production, showcasing agility and results delivery in a
fast-paced environment.
13. Received multiple accolades for outstanding client management and demonstrated excellence in team communication,
underscoring robust interpersonal and communication skills.

Agile MethodologiesClient Relationship ManagementData AnalysisUser Acceptance TestingProduct ManagementStakeholder Management

Associate

Jul 2021 – Mar 2023 · 1 yr 8 mos

Utilized Python and Excel for data cleaning, analysis, and report generation, delivering data-driven insights.
Estimated user stories during sprint planning and tackled complex user stories with supporting materials.
Managed multiple client projects for data analysis, insight generation, variable creation, and client query resolution in lending.
Performed comprehensive root cause analysis of issues, outliers, anomalies in production output in client Proof of Concepts.
Developed credit policies and product use cases for clients through data analysis.

PythonData AnalysisMicrosoft OfficeProduct Development