Jan 2024 – Jan 2025 · 1 yr · Kochi, Kerala, India · On-site

• 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 𝐂𝐥𝐢𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 with a 𝐫𝐨𝐛𝐮𝐬𝐭 𝐭𝐫𝐚𝐜𝐤 𝐫𝐞𝐜𝐨𝐫𝐝 of leading one of the largest 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐏𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐓𝐞𝐚𝐦𝐬 for 𝐨𝐧𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐌𝐁𝐁 𝐠𝐥𝐨𝐛𝐚𝐥 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐟𝐢𝐫𝐦𝐬 at 𝐖𝐢𝐥𝐥𝐢𝐚𝐦𝐬 𝐋𝐞𝐚, transforming the 𝐈𝐧𝐝𝐢𝐚 𝐭𝐞𝐚𝐦 into a pivotal "𝐂𝐞𝐧𝐭𝐫𝐚𝐥 𝐇𝐮𝐛"for global work allocation. Known for enhancing 𝐜𝐥𝐢𝐞𝐧𝐭 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 and 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 through 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩, 𝐭𝐞𝐚𝐦 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭, and 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭.
• 𝑲𝒆𝒚 𝑨𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔:
• 𝐂𝐥𝐢𝐞𝐧𝐭 & 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Elevated 𝐜𝐥𝐢𝐞𝐧𝐭 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 by leading the team to exceed 𝐒𝐋𝐀𝐬, focusing on continual 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 and fostering an 𝐢𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧-𝐝𝐫𝐢𝐯𝐞𝐧 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭. Communicated effectively with 𝐜𝐥𝐢𝐞𝐧𝐭𝐬, onsite teams, and associates, ensuring seamless collaboration and prompt resolution of escalations.
• 𝐓𝐞𝐚𝐦 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐓𝐚𝐥𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Selected and nurtured 𝐭𝐨𝐩 𝐭𝐚𝐥𝐞𝐧𝐭, fostering a culture of creativity, ownership, and continuous improvement. Regularly provided layout and design suggestions to enhance 𝐨𝐮𝐭𝐩𝐮𝐭 𝐪𝐮𝐚𝐥𝐢𝐭𝐲.
• 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Consistently exceeded KPIs, implemented initiatives to improve efficiency, and ensured adherence to 𝐜𝐥𝐢𝐞𝐧𝐭 𝐛𝐫𝐚𝐧𝐝𝐢𝐧𝐠 and 𝐜𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐬.
• 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 & 𝐂𝐨𝐬𝐭 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Improved 𝐭𝐞𝐚𝐦 𝐮𝐭𝐢𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 and managed unplanned absences, meeting monthly 𝐰𝐨𝐫𝐤 𝐡𝐨𝐮𝐫 𝐭𝐚𝐫𝐠𝐞𝐭𝐬 to optimize 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 and 𝐜𝐨𝐬𝐭 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲.
• 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 & 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: Championed automation and process enhancements, streamlining workflows and driving continuous improvement.

Sep 2021 – Jan 2024 · 2 yrs 4 mos · India · On-site

• As a 𝐃𝐞𝐬𝐢𝐠𝐧 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 at 𝐀𝐜𝐜𝐞𝐧𝐭𝐮𝐫𝐞, I lead 𝐜𝐨𝐦𝐩𝐥𝐞𝐱 𝐝𝐞𝐬𝐢𝐠𝐧, 𝐯𝐢𝐬𝐮𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐦𝐞𝐝𝐢𝐚 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭, delivering impactful solutions across channels. With deep expertise in the 𝐀𝐝𝐨𝐛𝐞 𝐒𝐮𝐢𝐭𝐞 and other design tools, I oversee the 𝐟𝐮𝐥𝐥 𝐦𝐞𝐝𝐢𝐚 𝐥𝐢𝐟𝐞𝐜𝐲𝐜𝐥𝐞, from concept to delivery, aligning each project with 𝐜𝐥𝐢𝐞𝐧𝐭 𝐠𝐨𝐚𝐥𝐬 for maximum 𝐛𝐫𝐚𝐧𝐝 𝐢𝐦𝐩𝐚𝐜𝐭.
• 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
• 𝐂𝐥𝐢𝐞𝐧𝐭 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I collaborate closely with clients to translate needs into effective visual design and storytelling strategies. This includes brainstorming on 𝐛𝐫𝐚𝐧𝐝𝐢𝐧𝐠, video scripts, layouts, and data visualization to deliver clarity and engagement.
• 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: I lead a team of Graphic Design consultants and analysts in delivering 𝐂𝐡𝐚𝐧𝐠𝐞 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 and 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬. I establish and enforce graphic standards, ensuring high-quality, consistent output.
• 𝐂𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠: As Media Lead, I champion 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐥𝐞𝐚𝐫𝐧𝐢𝐧𝐠 within our global team, developing new media capabilities aligned with industry trends. I also oversee recruitment to onboard talent aligned with our vision.
• 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Partnering with Accenture’s Capability Network and Business Leaders, I support proposals, capability showcases, and 𝐂-𝐥𝐞𝐯𝐞𝐥 𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧𝐬. I monitor project performance and implement governance to maintain high satisfaction.
• 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: I ensure our support team meets SLAs and resolves client escalations promptly. My approach fosters a growth-oriented work environment, enabling us to deliver innovative, client-focused solutions.

Aug 2018 – Aug 2021 · 3 yrs · Kochi, Kerala, India

• As a 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐋𝐞𝐚𝐝 at 𝐄𝐘, I managed and coordinated 𝐝𝐞𝐬𝐢𝐠𝐧 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬 from concept to delivery, working closely with clients across the 𝐀𝐦𝐞𝐫𝐢𝐜𝐚𝐬, 𝐀𝐬𝐢𝐚-𝐏𝐚𝐜𝐢𝐟𝐢𝐜, and 𝐆𝐥𝐨𝐛𝐚𝐥 𝐫𝐞𝐠𝐢𝐨𝐧𝐬. I led teams of 𝐏𝐫𝐢𝐧𝐭 and 𝐌𝐮𝐥𝐭𝐢𝐦𝐞𝐝𝐢𝐚 𝐝𝐞𝐬𝐢𝐠𝐧𝐞𝐫𝐬, 𝐌𝐨𝐭𝐢𝐨𝐧 𝐆𝐫𝐚𝐩𝐡𝐢𝐜 𝐚𝐫𝐭𝐢𝐬𝐭𝐬,, and 𝐒𝐡𝐚𝐫𝐞𝐏𝐨𝐢𝐧𝐭 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭𝐬, ensuring timely delivery of high-quality creative solutions for various client needs.
• I oversaw 𝐝𝐞𝐬𝐢𝐠𝐧 𝐝𝐢𝐫𝐞𝐜𝐭𝐢𝐨𝐧, 𝐫𝐞𝐬𝐨𝐮𝐫𝐜𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, and 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐜𝐨𝐧𝐭𝐫𝐨𝐥, providing creative solutions for 𝐩𝐫𝐨𝐩𝐨𝐬𝐚𝐥𝐬, 𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧𝐬, and 𝐦𝐮𝐥𝐭𝐢𝐦𝐞𝐝𝐢𝐚 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬. I mentored junior team members, developed 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐬, and managed project allocations to meet both client and internal expectations.
• I played a key role in designing and developing 𝐚𝐧𝐢𝐦𝐚𝐭𝐞𝐝 𝐢𝐧𝐟𝐨𝐠𝐫𝐚𝐩𝐡𝐢𝐜𝐬, 𝐯𝐢𝐝𝐞𝐨 𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧𝐬, and 𝐦𝐮𝐥𝐭𝐢𝐦𝐞𝐝𝐢𝐚 𝐜𝐨𝐥𝐥𝐚𝐭𝐞𝐫𝐚𝐥, contributing to EY’s creative communications. My work spanned 𝐩𝐫𝐢𝐧𝐭, 𝐝𝐢𝐠𝐢𝐭𝐚𝐥, and 𝐯𝐢𝐝𝐞𝐨 𝐟𝐨𝐫𝐦𝐚𝐭𝐬, creating products like 𝐩𝐨𝐬𝐭𝐞𝐫𝐬, 𝐢𝐧𝐟𝐨𝐠𝐫𝐚𝐩𝐡𝐢𝐜𝐬, 𝐧𝐞𝐰𝐬𝐥𝐞𝐭𝐭𝐞𝐫𝐬, 𝐞𝐦𝐚𝐢𝐥𝐞𝐫𝐬, and 𝐦𝐮𝐥𝐭𝐢𝐦𝐞𝐝𝐢𝐚 𝐯𝐢𝐝𝐞𝐨𝐬 using 𝐀𝐝𝐨𝐛𝐞 𝐒𝐮𝐢𝐭𝐞 and advanced design software.
• 𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:
• 𝐄𝐘 𝐄𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐚𝐥 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐀𝐰𝐚𝐫𝐝 for 𝐝𝐞𝐬𝐢𝐠𝐧 and 𝐜𝐥𝐢𝐞𝐧𝐭 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧.
• Multiple 𝐄𝐘 𝐒𝐩𝐨𝐭 𝐀𝐰𝐚𝐫𝐝𝐬 for high-quality work.
• Developed 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐬 that transformed document specialists into skilled graphic designers.
• Created 𝐚𝐧𝐢𝐦𝐚𝐭𝐢𝐨𝐧𝐬 and 𝐠𝐫𝐚𝐩𝐡𝐢𝐜𝐬 for impactful client presentations.
• As an 𝐚𝐫𝐭 𝐝𝐢𝐫𝐞𝐜𝐭𝐨𝐫, I fostered a culture of 𝐜𝐫𝐞𝐚𝐭𝐢𝐯𝐢𝐭𝐲 and 𝐢𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧, contributing to 𝐄𝐘’𝐬 𝐛𝐫𝐚𝐧𝐝 𝐫𝐞𝐩𝐮𝐭𝐚𝐭𝐢𝐨𝐧 through exceptional design execution.

Aug 2018 – Dec 2020 · 2 yrs 4 mos · Kochi, Kerala, India

Dec 2015 – Aug 2018 · 2 yrs 8 mos

• As a Lead Graphics Designer at McKinsey & Company, a global leader in management consulting, I played a key role in designing and producing high-end presentations and multimedia products for top-tier clients worldwide. I worked closely with McKinsey consultants to analyze complex data and transform it into visually compelling, CEO-ready deliverables, including print, exhibits, overhead transparencies, and animated presentations.
• I led and coordinated a team of approximately 30 designers, providing guidance, training, and mentorship to junior team members while ensuring the highest standards of design quality. I was responsible for managing job assignments, deadlines, and workflows across global teams, coordinating directly with clients via email, chat, and phone to ensure clarity and timely execution.
• Key Responsibilities:
• Led the design and production of multimedia and print deliverables for McKinsey offices worldwide.
• Managed and mentored a team of designers, fostering their growth and expertise.
• Coordinated with global clients to discuss deadlines, project status, and job clarifications.
• Provided technical guidance to team members through the apprentice model of coaching.
• Achievements:
• Honored with the 'Best of the Best' award five times for outstanding performance.
• Received several Quality Check Awards for exceptional delivery and client satisfaction.
• My role at McKinsey involved not only producing high-quality design solutions but also building a culture of continuous improvement, ensuring my team consistently met or exceeded expectations for clients around the world.

Jan 2013 – Dec 2015 · 2 yrs 11 mos

• As a Senior Graphics Designer at McKinsey & Company, I played a pivotal role in ensuring the quality and accuracy of design deliverables, providing both technical guidance and mentorship to junior designers. I worked collaboratively with the team to develop creative concepts, write concept notes, and present ideas to stakeholders to align with client needs and expectations.
• I was responsible for ensuring all presentations adhered to McKinsey's high standards and formats, suggesting alternative layouts and rephrasing when necessary to improve clarity and impact. My work involved thorough cross-checking of PowerPoint slides against handwritten client documents, ensuring all data was accurate and all instructions were meticulously followed with a high level of language proficiency.
• I also managed the allocation of design requests, ensuring that the team was effectively staffed and workloads balanced. By assisting designers in planning and prioritizing tasks, I ensured that deadlines were met without compromising the quality of the final product.
• Key Achievements:
• Coached and mentored designers to consistently enhance design quality and meet client expectations.
• Contributed to the successful development of numerous high-profile presentations for global clients.
• Played a key role in maintaining McKinsey’s reputation for delivering exceptional, high-quality work.
• Through my role, I helped foster a collaborative, high-performing design team while ensuring the continued delivery of superior, client-ready presentations.

Jan 2011 – Dec 2012 · 1 yr 11 mos

• As a Quality Analyst and Coach at McKinsey & Company, I was responsible for maintaining the highest standards of design and presentation quality across all deliverables. I worked closely with designers to ensure the end product met McKinsey’s rigorous guidelines, providing constructive feedback and coaching team members to continuously elevate their work.
• In this role, I oversaw the quality control process, ensuring that all presentations and multimedia products adhered to firm standards and formats. I reviewed PowerPoint slides for accuracy, cross-checking client-provided handwritten documents and ensuring that all instructions were meticulously followed with a high level of language proficiency. Where necessary, I suggested alternative layouts, rephrased content, and advised on how to improve visual impact without compromising the integrity of the information.
• I also played an essential role in mentoring junior designers, guiding them in developing creative concepts, writing concept notes, and prioritizing tasks effectively to meet deadlines. My focus was not only on achieving flawless execution but also on fostering a culture of continuous improvement within the team.
• Key Achievements:
• Provided mentorship and training to junior designers, improving the overall quality and consistency of deliverables.
• Ensured that all presentations were meticulously proofread, edited, and formatted to align with company branding guidelines.
• Actively contributed to enhancing the team’s design skills, helping them stay updated with the latest design trends and technologies.
• As a Quality Analyst and Coach, my role was instrumental in maintaining McKinsey's reputation for delivering exceptional, high-quality presentations and ensuring that designers had the tools and guidance they needed to excel.

Nov 2007 – Dec 2010 · 3 yrs 1 mo