Jul 2022 – Mar 2025 · 2 yrs 8 mos · Remote

Jan 2020 – Jul 2022 · 2 yrs 6 mos

• Took ownership of 5 Platform Engineering teams including Data Engineering, Cloud Engineering, and Platform APIs covering a $15M annual budget across 7 engineering teams.
• Scaled the Platform Engineering department from 15-30 in 6 months while identifying tools, processes, and initiatives to help us scale even further without additional headcount.
• Oversaw the integration of a 7 figure MRR deep integration with Ford in 6 months, aligning 5 teams to a unified roadmap for on-time delivery of the MVP needed to launch.
• Reduced bot traffic to a network of 6000 websites by implementing Cloudflare WAF, saving $600,000 in AWS costs annually.

Jan 2018 – Jan 2020 · 2 yrs

• Led the Conversations and Mobile Development teams through an acquisition, scaling from 200
• customers (10k chats) to 27k customers and 300k chats within 6 weeks.
• Led the re-engineering of our Conversations mobile apps (Android/iOS), reducing errors 90% and
• increasing performance by 10x.
• Took a team from 2 years of launch failure and launched the product within 3 months of taking the
• project over with a 10x increase in feature delivery.
• Partnered with Data Engineering to eliminate 70% of application footprint by removing custom data
• pipelines and replacing them with standard big data tooling.
• Identified and grew leadership talent from within, with 5/15 people moving into Director, Principal, or Lead engineering roles across the Enterprise over the last three years

Apr 2017 – Dec 2017 · 8 mos

• • Contributed to a number of real-time chat features, including integrations with Facebook and Google, development of a extensive reporting suite, and the implementation of monthly email digests outlining product performance.

Jul 2015 – Mar 2017 · 1 yr 8 mos · Greater Grand Rapids, Michigan Area · Hybrid

• Led the rearchitecture of the company's flagship product, SportsHub utilizing a combination of
• Wordpress and a number of API integrations from our product suite.

Feb 2013 – Jul 2015 · 2 yrs 5 mos · Spring Lake, Michigan

• Led the complete rebuild of the mission-critical 40 Visuals Signage Management System, iteratively
• reworking each module of the product over 12 months using an agile approach.
• Increased performance of reporting module by 92%. Taking a mission-critical report from timing out
• at 2 minutes for 1 customer to 10 seconds for 100 customers.

May 2012 – Feb 2013 · 9 mos · Greater Grand Rapids, Michigan Area

• Oversaw the development of multiple internal efficiency tools, such as an inventory audit digital process and a return authorization process that integrated with a variety of internal datasets to maintain integrity.
• Customized Epicor, the internal ERP system, utilizing custom C# and SQL Server code to improve performance and add new validation rules and fields.