Aug 2019 – Jul 2021 · 1 yr 11 mos · San Francisco Bay Area

• Led global expansion and programmatic growth initiatives with a focus on data and customer success. Built and managed international, cross-functional teams and launched a novel ML recommendation system for customer growth. Successfully established a remote data organization from inception.

Feb 2018 – Aug 2019 · 1 yr 6 mos · San Francisco Bay Area

• Managed UX for Cloudflare's customer portal, reaching thousands of businesses and ~10% of internet traffic globally. Drove internationalization and established foundational product analytics frameworks to optimize user acquisition and growth.

Jan 2016 – Dec 2018 · 2 yrs 11 mos

• All aspects of product design, from Ideation, User Research, Strategy, Interaction Design, Prototyping and Visual Design. Design is my hobby and I primarily work on it pro-bono as time permits for non-profits and young startups as an intellectual and creative challenge.(https://1057design.org/)

Jan 2015 – Present · 11 yrs 5 mos · San Francisco Bay Area

• Advising young startups and non-profits to thrive with ML/AI. I advise on product and AI strategy, self-scaling systems, data infrastructure, and user-centered design.

Jan 2012 – Jan 2014 · 2 yrs · Sunnyvale, CA

• Research and development on consumer-centric social marketplaces. Co-built a white-glove shopping service for home and car insurance in the SF Bay Area. Led user growth, adoption and partnerships.

Apr 2008 – Dec 2008 · 8 mos

• Contributed to the strategic direction for revenue and user growth at Second Life, with a focus on emerging markets. Led the development of the public sector product strategy and spearheaded the productization of performance reporting for in-world landowners, leveraging extensive work on the in-world analytics platform.

Sep 2006 – Feb 2008 · 1 yr 5 mos

• Led product design around monetization and social media features, including the design for professional music content. Drove product direction based on business analytics on several terabytes of network data on internet music access.

Apr 2003 – Sep 2006 · 3 yrs 5 mos

• Yahoo's first ML PM. Transitioned search from rule-based to supervised learning models. Scaled web spelling across 7 international markets and 10+ verticals. Multiple patents in search and advertising.

Jan 2003 – Jan 2003 · 0 mo

• Spearheaded the integration of Inktomi’s parametric search into Verity's Enterprise Software product.

Jan 2000 – Jan 2003 · 3 yrs

• Network acceleration, Caching, Performance, Parametric Search. Multiple high-impact projects.