Aug 2022 – Jul 2024 · 1 yr 11 mos · Remote

• Overseeing automated testing for an AI-driven automated software testing application

Oct 2019 – Apr 2022 · 2 yrs 6 mos

• Oversaw and contributed to the implementation of an efficient test framework (Cypress/Selenium) for a web-based internal application
• Achieved 100% automation coverage of all features in regression suite
• Integrated smoke and regression testing within CI/CD pipeline
• Set up and oversaw all QA standards, processes, and best practices
• Kept all stakeholders up to date on QA metrics and KPIs
• Ensured that all cross functional teams were on board with QA standards
• Trained, managed, and mentored 5 automation engineers and 2 manual engineers
• Prioritized, tracked, and delegated tickets in GitHub board
• Ensured all QA work was completed in time for releases

Jan 2019 – Jul 2019 · 6 mos · Los Gatos, California

• Creating a UI test automation framework for the financial forecasting application administered by internal users at Netflix utilizing technologies such as JavaScript, Cypress, Git, and Jenkins to test React components.
• Working directly with developers, product managers, and internal users to get an understanding of the business process and feature requests in an Agile environment

Sep 2015 – Nov 2017 · 2 yrs 2 mos · San Francisco Bay Area

• Developed new complex features as well as functional/UI enhancements in PHP/HTML/JavaScript for an internal web-based Construction Project Management tool
• Leveraged React and jQuery libraries during development of several new features
• Implemented bug fixes for issues ranging from client to server side
• Worked directly with business partners to obtain information about their processes and specific requirements for new features
• Converted feature requests into technical requirements

Nov 2013 – Apr 2015 · 1 yr 5 mos

• Analyzed functional system design documents and data requirements diagrams for thorough test plan creation
• Developed automated test cases and functions for the MAA application using Python, Selenium/Webdriver
• Utilized available API functions and keywords to build automated tests
• Monitored Jenkins jobs and debugged application failures
• Managed test scripts in Git repository in parallel with the team
• Successfully managed multiple projects within each release under significant resource and time constraints and delivered each milestone on time in a Waterfall environment

Mar 2010 – Jul 2012 · 2 yrs 4 mos

• Performed hands on analysis of application to create a detailed test plan 
Manually tested email functionality of My Communications (regular, video, and audio) as well as login and registration procedures
• Developed automated test cases in Python
• Filed and maintained bugs in JIRA
• Participated in daily project status meetings
• Reviewed requirements for a web-based application called ClearSkies
• Tested functionality of live-stream and on-demand video

Mar 2009 – Mar 2010 · 1 yr

• Supervised the Technical Support department staff and directed their daily activities
• Monitored Technical Support e-mail, queue (call center), and cases
• Act as a liaison between Technical Support and Development reporting high priority and critical bugs/issues
• Assisted in deployment of new software releases to customer base
• Managed complaint handling system
• Fielded customer support requests, performed problem determination, and turned over problems to engineering.
• Tracked open issues and communicated status to the engineering team