Apr 2022 – Jan 2023 · 9 mos · Mumbai, Maharashtra, India · On-site

Jun 2019 – Jan 2022 · 2 yrs 7 mos · Mumbai, Maharashtra, India

Jul 2018 – May 2019 · 10 mos · Mumbai, Maharashtra, India

Dec 2015 – Jun 2017 · 1 yr 6 mos · Mumbai Area, India

Sep 2012 – Feb 2015 · 2 yrs 5 mos · Frankfurt Am Main Area, Germany

• Developing business for Learning Services at Cisco since Sept 2012 and was based out of Frankfurt office
• Increasing the visibility of Learning@Cisco through BDM activities and bringing in Revenue for Learning@Cisco.
• Working very closely with the Account team to understand the customer’s pain areas, big-wins, Learning Credits
• purchased to insert Training
• Making presentations in Weekly/Monthly/Team-planning sessions and also in EMEAR Power Hour and
• Community Calls to increase Visibility of Learning@Cisco
• Brought in Yearly Target of nearly 10 customers under Cisco’s Loyalty program within 4 months
• Working early with right team in RFPs to ensure training is introduced to the customer at the right time
• Meeting the target assigned for Learning @ Cisco for EMEAR

Apr 2008 – Jul 2012 · 4 yrs 3 mos · Mumbai Area, India

• Managing and driving the partner Sales team to achieve the core Service Renewal metric objectives.
• Business analytics with emphasis on cost reduction as a revenue enhancement lever
• Partner Business Consultancy (PBC) engagement with Quarterly Business Review where we discuss the weak areas of the Partner delivery and sales team and suggest recommendations to work on and review the performance in next quarter.
• Partner’s enablement through training on tools and processes and updated technology
• Interface and manage Partner’s operational related matters in conjunction with the Cisco Sales, Logistics & Delivery teams – SPOC for communications and resolution of outstanding issues
• New partner inductions – responsible for on boarding and process and tools orientati on
• Quote from a partner (SDT-Wipro) after PBC :
• “It was an effective engagement ; we appreciate the efforts from Kavita who had been personally involved in driving this initiative. This engagement gave an insight on various business & operational processes helping the partner to work towards optimization & bring further value to customer though Services engagement”

Sep 2004 – Apr 2008 · 3 yrs 7 mos · Mumbai Area, India

• Service Account Manger for Enterprise Segment, Govt & Defence and for Service Provider segment.
• Joined in the role of SP-SAM with the key objective of increasing Services penetration.
• TATA VSNL: Was part of big Metro-e, 100 POP projects roll-out
• Recipient of the top Sales Performance award from John Chambers at the annual Sales meet in SFO-FY’05 Reliance : End to end involvement till MSA sign off - this deal fetched $1 M initially
• Sify : Handled the deal till MSA sign off which ensured recurring business of Smart net (Technical services)
• Achievements
• Network Optimization Service try and buy roll-out at one of the largest private sector banks. Conceptualized and prepared a proposal to position Network Optimization service for the client, to overcome budget constraints initially cited by the client.
• Won the first advisory deal in India for leading consumer goods MNC. This was for Cisco Connected Real Estate project worth $200k
• Positioned Advanced Services-Transaction and Technical Services to prominent stock exchanges which helped in increasing Service penetration and also helped customer get direct access to Cisco Service – this was the 1st deal of its kind within APAC

Aug 2002 – Sep 2004 · 2 yrs 1 mo

Jan 2002 – Jan 2004 · 2 yrs