Sep 2023 – Feb 2024 · 5 mos · 広域東京エリア · Hybrid

• Impact circle is a startup providing inclusive financial services to new segments by generaging new credit criteria. It aims to create both financial and social impact returns to investors and stakeholders by visualizing the impact index, and provide DX platform to companies and financial institutions that want to include social impact inside their corporate value.
• As a leadership member, I'm respobsible for P/L in Japan by launching new financial products, developing new markets, building up the corporate organization & operations, and generating new revenue streams. The current product is a car leasing for last mile drivers with logistics companies.

Mar 2023 – Aug 2023 · 5 mos · 日本 東京都 · Remote

• Bespoke helps people find relevant information quicker. It's vision is to make tourism and government service information accessible through chatbots. Bespoke has a flexible platform and advanced AI technology that allows large scale, multilanguage chat technology to be deployed quickly with high accuracy.
• As a leadership member, I'm responsible for all the revenue channels from exiting to new customers including business development, managing Sales, Customer Success, and Business Development team for business expansion.

Aug 2021 – Mar 2023 · 1 yr 7 mos · 日本 東京

• Tractable AI-first solutions bring the latest computer vision research and machine learning techniques to visual assessment. Using customer images, the AI products started enabling fast, accurate damage appraisal to help make recovery from accidents up to ten times faster.
• As a leadership in APAC, I managed 5 teams (Auto Ops, Property Ops, Customer support, Motor and Property engineering, and Business Intelligence ) and 10 direct reports including 40 members in Thailand and Japan to create and improve the AI products qualities and services for clients.
• Directed the strategies of operations in align with business strategies and planning to satisfy the clients' needs and improve the engagement.
• Planned and rolled out operations for the property damage assessment product for typhoon seasons by collaborating with cross functional teams, which optimized the insurance claims process by 10x compared to the traditional ways of claims.
• Built up the operations team including hiring from 10 to 40 people in 5 months with the sophisticated operations quality.

Jun 2020 – Aug 2021 · 1 yr 2 mos

• Eats Operations / Safety, Risk, and Compliance
• Led strategic partnerships with an insurance company and a cycling association to build robust reputations among society, which enabled us to hold road safety events with stakeholders.
• Rolled out new safety products such as insurance programs and road safety features on the app by leading the cross-functional team globally.
• Managed relationships with law enforcement, government, and related institutions to mitigate the business risks and the regulations.

Dec 2019 – Sep 2020 · 9 mos

• Rides Mobility (Business development)
• Managed the Rides mobility sales team composing of various teammates by showing leadership to build cross-functional teams and to make communication effective.
• Developed vehicle supplies in Japan to capture more riders by convincing fleet CEOs to join the Uber network.

Jul 2019 – Dec 2019 · 5 mos

• Rides Mobility (Business development)
• Led new product launch in certain cities to enhance the mobility product in japan by involving various teams locally and globally.

Jun 2018 – Aug 2018 · 2 mos · South Aftice, Johannessburg

• Social impact, consulting project for global health care NPO to provide a short & long term strategy and planning

Apr 2012 – Mar 2016 · 3 yrs 11 mos

• Cultivated a strong team spirit by building trust among a team through bonding and goal reevaluation exercises.
• Created a first-in-Japan system to insure the biggest car maintenance company’s customers for low-cost damage of vehicles.
• Launched a new project with external partner,one of the largest local banks in Japan by proposing and implementing strategies for commission business.

Apr 2008 – Mar 2012 · 3 yrs 11 mos