Jul 2019 – Dec 2021 · 2 yrs 5 mos · Melville NY

• Sales Account Manager I Renewal Specialist I Customer Success

Jul 2005 – Mar 2019 · 13 yrs 8 mos

• Maintained and grew current renewal business and annual run rate. Discovered new opportunities for additional capacity and new products. Joined in all aspects of the sales cycle from initial customer interaction, qualifying an opportunity, proposal generation, presentation, negotiations and closing process. Worked with field personal in finance, contracts, product management, pricing, and support on all aspects of renewal business. Has a vast knowledge licensing models of all company software.

Jul 1995 – Jul 2005 · 10 yrs

• Maintained Sales Documents of all Enterprise Licenses with customer reporting requirements. Prepared, organized and distributed spreadsheets of all Enterprise License Agreements with customer reporting requirement. Completed a quarterly mail merge of Enterprise Licenses. Tracked, compiled and retained copies of responses both physical and electronically. Provided copies of responses to the Sales Team as tool.

Apr 1993 – Jul 1995 · 2 yrs 3 mos

• Reviewed contracts for legal and sales approval. Instructed Sales Representatives through the contract process. Entered Contracts into data base for processing. Prepared and sent monthly commissions to Sales Representatives.

Apr 1992 – Apr 1993 · 1 yr

• Collected on all outstanding receivables within territory. Resolved all customer billing errors and invoicing problems.

Mar 1990 – Apr 1992 · 2 yrs 1 mo

• Answered all incoming customer inquiries. Responsible for resolving all customer inquiries.