Oct 2023 – May 2025 · 1 yr 7 mos

Jul 2022 – Oct 2023 · 1 yr 3 mos

• Project Management and Planning Team is responsible for overseeing the planning, implementation, and tracking of a specific short-term project. Project Management and Planning Team plays a critical role in ensuring that projects are delivered on time, within budget, and to the required quality standards. Their primary responsibilities include:
• 1. Defining project scope and objectives: This includes determining the project's goals, milestones, tasks, and deliverables.
• 2. Creating a project plan: The team will create a detailed plan that outlines how the project will be executed, including timelines, budgets, and resources required.
• 3. Resource allocation: The team is responsible for ensuring that all necessary resources, including personnel, equipment, and materials, are available and allocated as needed.
• 4. Risk management: The team is responsible for identifying, assessing, and mitigating risks that may impact the project's success.
• 5. Tracking progress: The team regularly monitors and reports on project progress, including any deviations from the project plan and corrective actions taken.
• 6. Communicating with stakeholders: The team communicates with project stakeholders to ensure that everyone is aware of project status, risks, and issues.
• 7. Project closure: The team is responsible for closing out the project, including documenting lessons learned, conducting a post-project review, and transferring knowledge and assets to other relevant parties.

Aug 2021 – Nov 2022 · 1 yr 3 mos

Apr 2019 – Oct 2021 · 2 yrs 6 mos · Hyderabad, Telangana, India

• Working as a Metadata configuration specialist in Marketplace Category expansion team as a Technical Configuration Specialist by executing changes to launch new categories into Amazon's Marketplaces WW and to manage the catalog's existing categories that continually evolve and launch new features for Selling Partners. We mainly focus on the existing tooling and services, and also develop creative processes to improve the team’s performance
•  Thrive to build an intuitive and intelligent metadata system that would help in seamless experience for listing products in amazon marketplace worldwide for sellers.
•  Directly work with product management and stakeholders to launch features that will have a significant impact on Listings teams and Selling Partners.
•  Build and configure User Interfaces for sellers for their seamless listing experience. Experience with working in JSON. Scripting using Javascript, Python. Also developed logical metadata validations using JSON constraints
•  Experience using GitHub and version controlling for production development. Also have experience with pipeline control.

Apr 2018 – Apr 2019 · 1 yr · Hyderabad, Telangana, India

• This role involved working as a Subject Matter Expert for a newly launched Amazon pilot project NA Recipients
•  Responsible for Planning, Notifying and identifying trending issues based on inputs from assigned associates, contributing to fine tuning SOP for pilot project
•  Achievement of 73 % Positive Response Rate for the pilot batch against targeted 50 % which is over 40% improved performance.
•  Sending weekly flash reports covering project headlines, upcoming notable events and path to green for blockers to senior project management.
•  Audit of contacts resolved by assigned associates to identify gaps in knowledge and also introducing dip checks, anonymous contact audits to maintain consistent knowledge level in team.

Sep 2016 – Apr 2018 · 1 yr 7 mos · Hyderabad, Telangana, India

• Playing a critical role in LMTOC which is the command center for Operations Execution across Amazon's network, supporting both domestic and inter-country transportation movements for North American and European Geographies.
•  Responsible for Planning and resolving any potential issues that impact customer experience and delivery performance.
•  Ad-hoc reporting and daily performance analysis of various projects.
•  Facilitating flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses/Delivery Stations/Associates).
•  Providing timely resolution to the issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders.
•  Ensuring smooth functioning of Amazon's NA & EU Supply Chain network which has a direct impact on Amazon's ability to serve consumers on time.