Jul 2021 – Jun 2022 · 11 mos · Remote

• Led the end-to-end delivery of 30+ complex, large-scale product launches while aligning cross-functional stakeholders across 15+ functions including product, engineering, marketing, legal, operations, developer relations and customer success
• Managed all critical go-to-market requirements across 5 programs including the integrated planning, business strategy development, and execution to seamlessly integrate new improvements, scalability, and security features into our cloud & AI products
• Managed a team of executive stakeholders, product managers and product marketers to ensure launch readiness, resulting in a 98%+ timely rollout while ensuring ongoing support of team members
• Developed a weekly executive reporting cadence that included weekly status reports for leaders to provide updates on progress, metrics, milestones, actions, owners, risks, and mitigation plans
• Identified and analyzed potential risks, constraints and roadblocks to high-impact program portfolios, and took the appropriate actions required to mitigate the risks with minimal supervision
• Developed and implemented a new cross-functional review process to support ongoing business, operational, product challenges reducing weekly “at risk” launches by 25%

Jan 2021 – Jul 2021 · 6 mos

• Managed $1M+ in complex projects and technical teams as Lead Project Manager, while driving high-quality end-to-end completion of business requirements, delivery plan, and deployment for clients on time and on budget
• Owned all project reporting to senior leaders and stakeholders on areas of financials, progress/status, and resources to quantify value proposition, drive efficiencies, and identify risks
• Partnered closely with cross-functional teams to develop technical project documents and managed vendor and stakeholder relationships ensure we successfully meet clients’ needs
• Drove weekly conversations to achieve project consensus, resolve unexpected problems and identify unarticulated needs

Aug 2018 – Apr 2021 · 2 yrs 8 mos

• Achieved $57M in cost avoidance by implementing a new cross-functional Prioritization Criteria Matrix which was used to influence program direction, achieve desired business outcomes, guide strategic planning and reduce risks
• Managed $264M security compliance portfolio for a large, global, matrixed organization, including preparing business, reporting business metrics, proposing actionable solutions, and building strong relationships with cross-functional teams
• Developed and managed a Defect Kanban Board to improve production defect review process and reduce security risk
• Led complex business initiatives throughout end-to-end project lifecycle to ensure successful delivery of project on time, on budget and according to client requirements while championing business objectives and goals

Mar 2016 – Jul 2018 · 2 yrs 4 mos

• Developed and delivered a $100M organizational process improvement effort with standardized policies and procedures, resulting in a leadership-approved prioritization process and 100% funding for mission critical business initiatives
• Led $130M infrastructure end-to-end roadmap creation and execution, including release timing, deployment execution, Phase 1 to 2 hand-off and working cross-functionally to guarantee project alignment
• Implemented the standard use of data center capacity projections and facilitated trainings to better forecast application capacity volumes and guide future strategic direction
• Managed the project scope, schedule, documentation, budget, reporting and overall quality project delivery for over 25 projects, while documenting standard processes and performance improvement recommendations
• Champion continuous improvement culture across the organization

Jan 2015 – Feb 2016 · 1 yr 1 mo

• Orchestrated 90% increase in rate of change request reviews by implementing new process improvement effort for the deployment review approval process workflow
• Led the implementation of a DevOps IT-wide change control management policy to standardize organizational requirements and escalation protocols used cross-functionally across core applications, 3rd party vendors and leadership
• Implemented the use of standardized roadmaps and facilitated trainings, leading to a 50% decrease in time spent reviewing project changes

Jan 2014 – Jan 2015 · 1 yr · Carrollton, TX

• Delivered 10-30% in savings for two $5M+ projects by minimizing material costs and maximizing employee labor productivity to improve overall profit margin
• Co-managed 10 commercial and industrial construction projects, while providing MEP solutions to clients in various industries
• Created over $300K in cost estimation reports, prepared change orders and defined project scopes as APM
• Led client-facing kick-off meetings, drawing reviews and subcontractor status reports to ensure project alignment and delivery according to owner specifications

May 2013 – Jul 2013 · 2 mos · Tulsa, Oklahoma

• Implemented the organizational use of SharePoint and facilitated training, resulting in the accuracy and accessibility of over 3K documents
• Created an leadership-approved database system layout for optimized user experience
• Developed the site preparation task framework for a team of Implementation Managers to be utilized nationwide
• Illustrated organizational responsibilities through the development of a Phase-Gate Analysis

May 2012 – Aug 2012 · 3 mos · Oklahoma City, OK

• Utilized lean and six sigma methodologies to develop a new mat cleaning system to optimize the amount of product correctly loaded onto trucks, reduce costs by minimizing the amount of credits given to the customers, and optimize the flow of material production by 20%.
• Assembled data statistics and accompanying presentation to convey economic opportunity of improvements for new cleaning process, and coordinated training sessions with service team to implement new systems.
• Re-engineered previous storage usage practices to efficiently utilize space and eliminate waste within warehouse by 70%.
• Served as 2nd shift plant supervisor for a team of 5 service employees, prepared daily reports to track productivity, and regularly analyzed their progress to ensure we met key company productivity metrics.
• Directed reliability audits for the Cintas, Oklahoma City location to ensure materials, equipment and paperwork were in compliance with company requirements.