Jan 2023 – Feb 2026 · 3 yrs 1 mo

Feb 2022 – Dec 2022 · 10 mos

May 2020 – Jan 2022 · 1 yr 8 mos

May 2018 – May 2020 · 2 yrs · San Francisco Bay Area

Jul 2012 – Apr 2018 · 5 yrs 9 mos

• Business Relationship Management:
• Create an effective network across the company to understand and anticipate the needs of internal business partners and thereby ensuring that IT services contribute to business outcomes
• Enterprise Architecture:
• Assess gaps between current and target state with respect to process, people and systems, and define road-map to bridge the gap and attain the business capabilities laid out by Executive Team
• Program Management:
• Manage projects/programs through their life-cycle from requirements gathering to development to testing to launch that includes ERP, CRM, Boundary Applications, Business Intelligence, Data Integration and Master Data Management
• IT Service Level Management:
• Develop and maintain service level agreements with business partners, and manage service levels to support business outcomes;
• Provide the framework by which teams within IT measure success
• Mergers & Acquisitions (M&A):
• Focal point with the corporate development team to ensure M&A activities for Business Systems are executed flawlessly
• Information Governance:
• Implement and enforce policies per guidance from Legal, Security and Compliance teams;
• Implement process for creation, retention, protection, access, and archival of Information
• SOX Compliance:
• Manage IT SOX Compliance requests/issues, and audits
• Financial Management:
• Partner with the IT PMO and Finance to ensure consistent visibility into budgets, how they are tracked, and allocated for the IT service provided to the company;
• Manage the roll-up of the IT budget in partnership with Finance and Procurement
• Vendor Management:
• Partner with Procurement and vendors to ensure a regular cadence is maintained in the renewals

Jun 2008 – Jun 2012 · 4 yrs

• Leadership:
• Demonstrated experience leading and influencing across a complex, global matrix organization;
• Proactively identify and remove project obstacles or barriers on behalf of the team;
• Personal Attributes:
• Proactively engage with cross-functional teams to resolve issues and design solutions using critical thinking and best practices;