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Lauren Chemplavil

Associate Consultant

Charlotte, North Carolina, United States19 yrs 6 mos experience

Key Highlights

  • Led digital transformation for $7.5B healthcare sector.
  • Pioneered Amazon's first frictionless healthcare retail location.
  • Achieved $40M+ in operational efficiencies.
Stackforce AI infers this person is a strategic leader in Fintech and Healthcare, driving digital transformation and product innovation.

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Skills

Core Skills

Product StrategyDigital StrategyBusiness StrategyProduct Management

Other Skills

Team LeadershipEmotional IntelligenceStrategy DevelopmentCross-functional Team LeadershipStrategic VisionOperational ExcellenceOrganizational InitiativesBusiness Relationship ManagementKey Performance IndicatorsBusiness DevelopmentOrganizational StrategyExecutive-level CommunicationCross-functional CoordinationTransparencyResource Allocation

About

I'm a digital product and strategy executive who thrives at the intersection of innovation, customer experience, and business transformation. Over the past 20+ years, I've built and led teams that not only build market leading products, they transform experiences. From pioneering Amazon's first frictionless healthcare retail location to reimagining digital banking for millions of Wells Fargo customers, I've consistently delivered products and strategies that drive measurable business impact. My expertise lies in translating complex market opportunities and customer needs into executable product strategies that deliver real results. At Compass Digital, I led a team of 10+ Directors and Managers across our $7.5B healthcare sector, delivering over $40M in operational efficiencies and contributing to $300M+ in annual business wins. I've led teams that launched and grew award-winning products, pioneered business transformation through computer-vision AI solutions, and built agile product teams from the ground up. I'm passionate about building collaborative, innovative teams where people do their best work. I believe great products emerge from deep customer empathy, cross-functional partnership, and a willingness to challenge conventional thinking. Whether it's reducing nurse call volumes by 50% through better technology or creating digital-only service models that save $200K per location, I focus on outcomes that matter to customers and the business. I lead with curiosity, empathy, and execute with passion and precision. Across my career I've successfully navigated complex stakeholder environments, managed P&L responsibility, and driven digital transformation across financial services, healthcare, and technology sectors. I'm equally comfortable presenting to C-suite executives and rolling up my sleeves with product and strategy teams to solve tough problems. The ultimate goal in what I do is to create and bring solutions that solve real problems and have deep, positive impact that creates delight.

Experience

19 yrs 6 mos
Total Experience
3 yrs 4 mos
Average Tenure
3 mos
Current Experience

Backbase

Principal Digital Strategy Consultant

Feb 2026Present · 3 mos · North America · Remote

Comerica bank

Vice President of Product Management

Jul 2025Feb 2026 · 7 mos · Charlotte, NC · Hybrid

Chief

Member

Mar 2022Mar 2023 · 1 yr

Digital Strategy

Compass digital

Vice President, Digital Strategy - Healthcare

Mar 2020Jan 2025 · 4 yrs 10 mos · Charlotte, NC · Hybrid

  • Led digital transformation strategy for $7.5B+ healthcare sector, managing team of 10+ Directors and Managers across strategic consulting, product management, and innovation functions.
  • Built agile product organization from the ground up, managing four legacy and launching two new operational applications with 30%+ market penetration across 200+ healthcare facilities. Drove $40M+ in measurable business impact through strategic product development, operational innovation through AI product deployment, and digital-first service models.
  • Key achievements include pioneering Amazon Just Walk Out partnership (first US healthcare location), launching award-winning products (Indigo Design Winner, BIG Innovation Award Winner), and crafting strategic digital capability positioning that contributed to $300M+ in annual new business wins.
Team LeadershipProduct StrategyBusiness StrategyEmotional IntelligenceStrategy DevelopmentCross-functional Team Leadership+9

Wells fargo

4 roles

Vice President, Digital Solutions for Business

Promoted

Feb 2016Mar 2020 · 4 yrs 1 mo

  • Led strategic product management for Wells Fargo's commercial digital banking platform, serving millions of commercial segment customers. Orchestrated product modernization initiatives for applications representing 60%+ of customer portal usage.
  • Directed cross-functional agile teams to reimagine customer experiences for usability and accessibility and integrate critical vendor partnerships supporting $100M+ commercial programs. Spearheaded modernization of 20+ treasury management and lending applications while establishing product management best practices across the organization.
  • Created lasting impact by authoring 12+ reusable UX design patterns that became foundational to the commercial banking design framework.
Team LeadershipProduct StrategyCross-functional CoordinationTransparencyResource AllocationEmotional Intelligence+12

AVP, Product Manager, Digital Payments

Feb 2014Feb 2016 · 2 yrs

  • Drove product strategy and P&L management for small business and retail digital payments portfolio, including $2M remote deposit capture solution.
  • Engineered national commercialization strategy for online wire transfer capability, expanding access to 20M+ customers through coordinated cross-functional execution. Co-developed mobile international remittance product, opening new revenue streams and market opportunities.
Product StrategyCross-functional CoordinationTransparencyEmotional IntelligenceProduct ManagementBusiness Case Preparation+9

AVP, Product Manager, Business Deposits

Mar 2012Feb 2014 · 1 yr 11 mos

  • Managed product strategy and development for small business deposit products, building foundation for digital banking innovation and customer experience excellence.
Product StrategyCross-functional CoordinationTransparencyEmotional IntelligenceAnalysisProduct Management+8

Product Management Consultant

Oct 2011Mar 2012 · 5 mos

Product StrategyCross-functional CoordinationTransparencyEmotional IntelligenceAnalysisProduct Management+8

Red ventures

Marketing Manager

Jun 2010Jul 2011 · 1 yr 1 mo

Product StrategyCross-functional CoordinationTransparencyEmotional IntelligenceProduct ManagementDigital Strategy+3

Bourne partners

Summer Associate

May 2009Jul 2009 · 2 mos · Charlotte, NC

Business StrategyTransparencyMarketing StrategyOperational ExcellenceChannel Strategy DevelopmentRelationship Development+4

Barings

2 roles

Associate Director

Mar 2006Aug 2008 · 2 yrs 5 mos

Data AnalysisMarket AnalysisMarket ResearchBusiness StrategyResearch Skills

Analyst

May 2004Apr 2006 · 1 yr 11 mos

Cross-functional CoordinationPartner Relationship ManagementProduct ManagementMarketingPresentationsBusiness Relationship Management+1

Education

University of Virginia Darden School of Business

MBA — General Management

Jan 2008Jan 2010

Georgetown University

Bachelor of Arts - BA — Psychology

Aug 1999May 2003

Georgetown University

A.B. — Psychology

Jan 1999Jan 2003

Georgetown University

Bachelor of Arts - BA — Psychology

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