May 2024 – Jun 2024 · 1 mo · United Kingdom · Remote

Aug 2023 – Feb 2024 · 6 mos · Greater London, England, United Kingdom · Remote

• Formely known as BalanceVA: Dedicated support professional with a focus on enhancing operational efficiency. Collaborating seamlessly with the Managing Director and a dynamic operations team of 5, I assist in various aspects such as onboarding, contract management, and tracking team milestones. Proficient in design, I create visually appealing business materials. Meticulously handling staff details on BrightHR, contributing to process improvement, and managing tasks on ClickUp. Engaging in social media content creation, capturing action points in weekly meetings, and providing virtual assistant support for managed clinics one being London Wellness Centre. Daily check-ins on Slack ensure streamlined communication and work on creating new processes.

Jul 2022 – Feb 2024 · 1 yr 7 mos · Greater London, England, United Kingdom · Remote

• Collaborating closely with 2 Managing Directors, the Head of Chiropractic, and the Financial Controller. I am dedicated to optimizing business functionality. Ownership Handover Support. My role involves overseeing operations and backend processes, ensuring timely processing and correction of appointments. I maintain vigilance on client plan instalments, briefing Chiropractors on plan statuses, and ensuring completion of New Client forms. Utilizing PracticeHub reports, I streamline data management. I handle formatting, filing, and version control of crucial documentation, organize task lists, and coordinate meetings. With a keen eye on day-to-day operations, I provide remote oversight and prompt assistance to practitioners and the front desk team. Tech-savvy, I explore technology to enhance efficiency in repetitive tasks. Additionally, I play a pivotal role in onboarding new team members, overseeing contracts and procedures. A constant presence through various channels, I am committed to quick query resolution and effective communication. My versatile skills extend to designing flyers, email signatures, and managing small design projects.

Feb 2022 – Jul 2022 · 5 mos

• Vaccine Centre closed down.

Jun 2021 – Feb 2022 · 8 mos

• I was a vaccination administration process within a healthcare environment the beginning of a career built entirely within health and wellness operations.
• Role ended when the vaccine centre closed following the conclusion of the vaccination programme

Jul 2020 – Jun 2021 · 11 mos

• Let go due to the Pandemic.

Oct 2019 – Jul 2020 · 9 mos

• Proactively engaging with both potential and existing customers, I meticulously maintain records of calls and sales interactions. As a key liaison, I efficiently direct prospects to the field sales team when necessary, contributing to effective customer communication and streamlined sales processes.

Mar 2017 – Oct 2019 · 2 yrs 7 mos · Cape Town, Western Cape, South Africa

Mar 2016 – Feb 2017 · 11 mos · Cape Town, Western Cape, South Africa · On-site

• Dedicated to elevating the interior of private high-end events and day charters on a catamaran, I specialize in sourcing dining services and ensuring meticulous interior upkeep. My role extends to assisting owners with client viewings, provisioning, and maintaining detailed inventories. As part of the hiring process, I conduct interviews with potential crew members and efficiently forward crew queries to the relevant office department. In the capacity of a Bartender Manager, I take charge of cash-ups, streamline ordering and provision stock, and skillfully manage bartending operations, ensuring a seamless and sophisticated experience for clientele.

Apr 2014 – Apr 2016 · 2 yrs · On-site

• A versatile professional adept at handling various administrative responsibilities, I excel in answering switchboards, typing documents, and managing emails. My skills extend to efficient filing, photocopying, scanning, and handling bulk mailing tasks. With a client-focused approach, I excel in greeting and receiving clients and liaising effectively with service providers. Additionally, I am responsible for maintaining meeting room and boardroom diaries, ensuring smooth scheduling. As a valuable support to the Portfolio Manager, I provide comprehensive reporting and assistance, contributing to the overall efficiency of operations.