Manali Nigam P. — Technical Program Manager

Currently working with Mastercard as a Lead Technical Program manager and managing Digital Enablement Services . Spearheaded with Citibank a $18 M program focused on Cyber Fraud and Anti-Money Laundering (AML), significantly minimizing risk factors associated with transactions across various banking segments, including Consumer and Commercial.- Successfully orchestrated digital transformation initiatives, enhancing client and banker user experiences through Alerts & Notifications applications and Client Self-Service projects, resulting in improved customer satisfaction.- Managed a cross-functional team of over 150 professionals and team managers, maintaining high levels of motivation, retention, and quality standards, while delivering projects on time and within budget.- Actively facilitated the removal of obstacles and cultivated a culture of innovation and continuous improvement, enhancing the overall quality of deliverables.- Implemented effective Agile practices by coordinating all Scrum ceremonies, leading to improved collaboration, communication, and alignment within teams.- Developed and presented comprehensive Agile metrics to stakeholders, ensuring transparency and enabling data-driven decision-making throughout the project lifecycle.- Proactively identified project risks and executed mitigation strategies, maintaining RAID trackers and RACI matrix to minimize potential disruptions and enhance project accountability.- Led the transition of project tracking from legacy tools to JIRA, streamlining management processes and improving overall project tracking efficiency.- Acted as a Subject Matter Expert in Demand Management processes, contributing to project initiation and ensuring alignment with business objectives.- Delivered various management reports and dashboards providing insights into project status and key performance indicators, supporting strategic planning and resource allocation decisions. Email I'd - manalinigam@gmail.com

Stackforce AI infers this person is a Fintech expert with extensive experience in project management and digital transformation.

Location: Pune, Maharashtra, India

Experience: 13 yrs 1 mo