Oct 2024 – Mar 2026 · 1 yr 5 mos · Australia · Remote

• Built end-to-end call intelligence system:
• Developed an audio transcription pipeline and RAG system using OpenAI/custom LLMs to analyze call transcripts, extract customer intent, and generate actionable business insights
• Processed 10K+ calls monthly with automated workflow scripts, serving 15+ business units
• Built FastAPI endpoints with sub-100ms response times for real-time analysis
• Scaled backend infrastructure:
• Implemented async processing with Celery/Redis, handling high-volume operations
• Containerized microservices with Docker and set up CI/CD pipelines with automated testing
• Optimized ML workflows, reducing infrastructure costs and improving performance.

Jan 2021 – Aug 2024 · 3 yrs 7 mos · Kathmandu District · Hybrid

• Led technical strategy and built scalable infrastructure for an AI-powered recruitment SaaS platform serving 10,000+ users and 200+ companies.
• Platform Architecture & Performance:
• Owned backend architecture processing 50K+ daily API requests with 99.5% uptime over 18 months
• Designed PostgreSQL database architecture managing 2M+ records with optimized indexing strategies (B-tree, GIN) and zero-downtime migrations using Alembic
• Reduced API P95 latency from 1.8s to 240ms through systematic optimization: eliminated N+1 queries, implemented composite indexes, and deployed multi-tier Redis caching
• Built microservices architecture with REST APIs serving web and mobile applications
• AI & Matching Systems:
• Architected NLP-based job-candidate matching engine using similarity algorithms, improving match satisfaction from 68% to 78%
• Reduced average time-to-hire from 18 to 12 days (33% improvement) through intelligent recommendation algorithms
• Built a resume parsing system, extracting skills and qualifications from unstructured documents
• Security & Multi-tenancy:
• Implemented JWT-based authentication with refresh tokens and RBAC supporting 5 permission levels
• Architecteda multi-tenant system with complete data isolation across 500+ company accounts
• Ensured zero security breaches through robust authentication, encryption, and GDPR compliance
• Team & Operations:
• Built and scaled an engineering team from the ground up to 15+ members across backend, frontend, mobile, QA, and DevOps
• Established CI/CD pipelines, code review processes, and agile development practices
• Implemented production monitoring with structured logging, custom Grafana dashboards (P95 latency, error rates, throughput), and PagerDuty integration
• Mentored junior engineers on code quality, debugging practices, and system design

Jul 2020 – Dec 2021 · 1 yr 5 mos · Germany · Remote

• Developed full-stack features for an enterprise multi-tenant SaaS platform serving 100+ German businesses.
• Full-Stack Development:
• Built end-to-end features across backend services and frontend interfaces with complete tenant data isolation
• Developed REST APIs and integrated them with React/Vue frontend (specify which framework you used)
• Implemented GDPR-compliant data handling, including encryption at rest, audit logging, and retention policies.
• Performance & Automation:
• Optimized PostgreSQL queries with indexing and Redis caching, reducing page load times from 3.2s to 800ms (75% improvement)
• Built an automated white-label provisioning pipeline enabling customer deployments within 24 hours
• Supported 99.99% platform reliability for production customers

Mar 2019 – Jun 2020 · 1 yr 3 mos · Australia · Remote

• Built backend systems for a time-tracking SaaS platform serving 5,000+ users across 200+ companies.
• Backend Development:
• Developed REST APIs using Python/Django for time tracking, project management, and reporting features
• Designed PostgreSQL database schemas with proper indexing (B-tree, composite indexes), improving query performance by 40% on datasets with 500K+ records
• Built user authentication, role-based access control, and multi-tenant data isolation
• Data Processing & Automation:
• Implemented Celery-based background job processing for automated report generation, email notifications, and data aggregation (100K+ jobs monthly)
• Built web scraping pipelines to collect and process external data sources for enriched analytics
• Created scheduled tasks for time calculations, overtime tracking, and billing automation
• Infrastructure & Deployment:
• Established CI/CD pipeline with automated testing and Docker containerization, reducing deployment time from 45 to 8 minutes
• Implemented performance optimization through query optimization, database indexing, and caching
• Maintained 99.9% platform uptime through monitoring and proactive issue resolution

Jan 2018 – Feb 2019 · 1 yr 1 mo · Kathmandu · On-site

• led a high-performing team of engineers, creating full-stack
• applications and scalable backends.
• Mentored the team on engineering best practices, improving productivity
• by 30%.
• Implemented CI/CD automation, reducing deployment time by 50% and
• eliminating manual errors.

Feb 2017 – Feb 2018 · 1 yr · Kathmandu · On-site

• Maintained and developed the company's official website, focusing on
• security and user experience.
• Provided comprehensive technical support for software and hardware
• integrations for security and networking systems.
• Gained specialized expertise in real-time data processing and network
• security for mission-critical applications.

Apr 2015 – Aug 2016 · 1 yr 4 mos · India · On-site

• Developed full-stack web applications, including comprehensive class
• management systems and dynamic marketing platforms.
• Created responsive, mobile-first websites using modern design principles
• and optimization techniques.
• Conducted technical training programs for students covering modern web
• development technologies.
• Built robust, database-driven applications with a focus on scalable
• architecture patterns