Aug 2019 – Dec 2020 · 1 yr 4 mos · Miami-Fort Lauderdale Area

Feb 2011 – Aug 2019 · 8 yrs 6 mos · Miami-Fort Lauderdale Area

• Provide pre-sales support to the sales organization around networking, converged infrastructure and data center technologies.
• Explain features and benefits of our products and services to our customers.
• Validate the customers' requirements and provide solutions to meet/exceed their needs.
• Identify new opportunities to position our products and solutions.
• Support our customers with the planning and design to achieve a successful implementation.

Oct 2006 – Jan 2011 · 4 yrs 3 mos · Puerto Rico

• http://www.telefonica.com
• Network design and planning for internal infrastructure and key customers.
• Pre-sales and customers support.
• Customer network (LAN/WAN) design and deployment. Ethernet, MetroEthernet, Wireless, Frame relay, ATM and MPLS solutions.
• Datacenter collocation installation and support for customers and infrastructure equipments.

Jun 2005 – Oct 2006 · 1 yr 4 mos · Puerto Rico

• Pre-sales and customers support.
• Train the sales force and keep them updated about new products and technologies. (Four Major Account Executives got certified as Cisco Sales Expert CSE)
• Implement security and networking solutions at customer facilities.
• Customer network (LAN/WAN) design and deployment. Ethernet, MetroEthernet, Wireless, Frame relay, ATM.
• Datacenter collocation installation and support for customers and infrastructure equipments.

Nov 2004 – Jun 2005 · 7 mos · Puerto Rico

• http://www.netxar.com
• Pre-sales and customers support.
• Implement security and networking solutions at customer facilities.
• Cisco, Enterasys and Checkpoint products support.
• Muebleria Berrios frame relay network support for VoIP Service.
• On-Site network engineer at Puerto Rico Telephone (PRT) for network support (Cisco: Switches 6500, Routers 7500 and Content Engines 7325)

Feb 2001 – Oct 2004 · 3 yrs 8 mos

• http://www.codetel.com.do
• Installing and Supporting the backbone infrastructure: Cisco: DSLAMs, Routers SOHO/2500/1700/7500, Catalyst Switches 2948G/6500/3550; Linksys: Routers, Modems and Wireless AccessPoints; Nortel: Instant Internet Routers, Centillion and BayStack Switches. Lucent MAX TNT and APX Dial Up access servers.
• Installation of web caching solutions, like Cisco Content Engines (CE-7320) and AKAMAI cache servers.
• I represent the company for negotiations and meetings with the Regional Internet Registries (RIRs) ARIN and LACNIC.
• Supervised personnel during the equipments physical installation.

May 1999 – Feb 2001 · 1 yr 9 mos

• http://www.codetel.com.do
• Performed vulnerability assessment periodically in the ISP networks and provide corrective measures
• Investigate and pursuit incidents that attempt with our networks security
• Install and Support security systems such as:
• ISS Safesuite, Checkpoint Firewalls, Windows 2000 Servers, IDS Sensors, VPN concentrators
• Installed ISS RealSecure Host Sensor in 12 Windows NT 4.0 servers and 2 RealSecure network engines for monitor two network segments in 30 de marzo's Datacenter. I installed a RealSecure console in the Network Operation Center (NOC).
• Performed OS Hardening to 15 windows NT 4.0 servers and to 25 windows 2000 servers.
• Managed the ISP Datacenter and NOC Solaris based Checkpoint Firewalls.
• Performed the ISP platform migration to the Microsoft Commercial Internet System (MCIS) 2.5

Apr 1998 – Apr 1999 · 1 yr · Dominican Republic

• http://www.datocentro.com
• Provide support to several corporate customers performing:
• Hardware Installation and troubleshooting to Compaq, HP and Unisys servers.
• Microsoft softwares installation and support to servers and workstations.
• Install and support network devices such as Routers and Switches.
• Install and maintain Compaq Equipments, Digital and DataCard Printers.
• Cedula (Government ID card) issuing Project for The Central Electoral Board (JCE) in Dominican Republic. During this project: I performed 50 UNISYS servers installations for image processing. Performed two Cisco 7200 routers installation in the main location connected to a Frame Relay network to provide connectivity to more than 200 locations. I installed and supported the registration system at 20 locations (At each location I installed: Desktop Computer, DataCard Printer, Cisco Router, Racal DSU, HUBs, UPS, Digital Camera, Signature Capture Pad and Fingerprint Scanner).

Jan 1997 – Apr 1998 · 1 yr 3 mos · Dominican Republic

• http://www.gbm.net
• Support to the ISP platform based on a RS/6000 AIX Server
• Performed the ISP platform migration to Microsoft Commercial Internet System (MCIS) 1.0
• Install and support wide area networks for our corporate customers using HDLC, PPP and Frame Relay.
• Implemented LAN Networks (Ethernet and Token ring).
• Migrate 98 hosts in Casa de Campo hotel's token ring network to a Ethernet using Cabletron switches and Cisco Routers.
• Install and support a IBM Secure Gateway firewall in Casa de Campo hotel's network.
• Install a PIX Firewall in Banco Nacional de Credito (BANCREDITO)'s token ring network.
• Installed and supported Motorola MP Routers in Allegro resorts Network.

Aug 1994 – Sep 1996 · 2 yrs 1 mo · Dominican Republic

• http://www.tricom.net
• Desktop support to MacOS and Windows end users.
• Performed a network migration of 100 hosts from localtalk to twisted-pair ethernet (Ethertalk) using ASANTE 10/100BaseT hubs and switches.
• Perform local and remote network troubleshooting in a LAN/WAN environment using cable testers and good old fashioned troubleshooting techniques.
• Implemented Windows NT 3.51 Domain and network protocol migration from appletalk to TCP/IP
• Install and Configure a WAN using Cisco 2500 and 4000 routers
• Maintain long distance call centers' billing system, perform Installation and troubleshooting of remote terminals located at each remote call center
• Install and support MDR call accounting systems and PC-Based Voicemail systems in corporate customers.

Jan 1993 – Jan 1993 · 0 mo · Santo Domingo, Dominican Republic